how to report an abused patient langone

by Macey Harris 3 min read

Patient Relations | NYU Langone Health

29 hours ago If the issue is not resolved through NYU Langone, you may send a written complaint to the U.S. Department of Health and Human Services Office for Civil Rights. Please contact our Compliance Helpline at 866-NYU-1212 (866-698-1212) for more information. Patient Rights. These documents can help you learn more about your rights as a patient at NYU Langone. >> Go To The Portal


To report a compliance concern, please call the Compliance Helpline at 866-NYU-1212 or 866-698-1212. The helpline is available 24 hours a day, 7 days a week, in multiple languages. You can remain anonymous. You can also complete an online submission.

How do I report suspected patient abuse?

There are a few ways to report suspected or known patient abuse. The first method is to contact the New York State Protective Services for Adults at 1-800-342-3009 and report the details of the suspected abuse. The Vulnerable Persons Central Register Hotline is also available 24/7 for calls as well.

How do I report elder abuse or abuse of an older?

How do I report elder abuse or abuse of an older person or senior? Call the police or 9-1-1 immediately if someone you know is in immediate, life-threatening danger. If the danger is not immediate, but you suspect that abuse has occurred or is occurring, please tell someone.

What happens if a nurse fails to report abuse and neglect?

As mandated, they are trained to identify signs and symptoms of abuse or neglect and are required by law to report their findings. Failure to do so may result in discipline by the board of nursing, discipline by their employer, and possible legal action taken against them.

What happens if you report abuse to the police?

Like CPS, your report is confidential and not subject to the Open Records Act. The law protects you from civil or criminal retaliation as long as your report is made in good faith. If you are in doubt that what you have witnessed is abuse, these are the people to call.

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What is the abuse in the exam room?

Patients in your exam room may be experiencing one of a number of forms of abuse—domestic violence, human trafficking or other violence— and identifying those being abused can sometimes be tough.

What to consider before reporting suspected violence?

What to consider before reporting. Before reporting suspected violence or abuse, the Code says physicians should: Inform patients about requirements to report. Obtain the patient’s informed consent when reporting is not required by law.

How many victims of trafficking had contact with a health professional?

The authors noted research showing that 88% of victims had contact with a health professional while being trafficked, but none were identified or offered help in getting out of their situation during the medical encounter.

Do you have to see one on one for a trafficked patient?

Dr. Ravi said it is also important to establish a policy—even putting it in writing in the exam and waiting rooms—that says a patient needs to be seen one-on-one for part of the visit. Trafficked patients may come in with a man or woman who is trafficking them; sometimes that person could even be a relative.

Can a physician make exceptions to patient privacy?

Exceptions can be made if a physician reasonably believes that a patient’s refusal to authorize reporting is coerced and therefore does not constitute a valid informed treatment decision. Physicians should also protect patient privacy when reporting by disclosing only the minimum necessary information.

Who can report child abuse?

Mandatory Reporters of Child Abuse and Neglect. All U.S. States and territories have laws identifying persons who are required to report suspected child abuse or neglect. Mandatory reporters may include social workers, ...

What happens after you make a report?

After you make a report, it will be sent to child protective services (CPS). When CPS receives a report, the CPS worker reviews the information and determines if an investigation is needed. The CPS worker may talk with the family, the child, or others to help determine what is making the child unsafe. The CPS worker can help parents ...

How to stop child abuse?

There are ways you can help stop child maltreatment if you suspect or know that a child is being abused or neglected. If you or someone else is in immediate and serious danger, you should call 911. You may be wondering who can report child abuse and neglect, what information is included in a report, or what happens after a report is made.

What is the number for Crisis Counseling?

Call or text 1.800.4.A.CHILD (1.800.422.4453). Professional crisis counselors are available 24 hours a day, 7 days a week, in over 170 languages. All calls are confidential. The hotline offers crisis intervention, information, and referrals to thousands of emergency, social service, and support resources.

Is there a hotline for child abuse?

Child Welfare Information Gateway is not a hotline for reporting suspected child abuse or neglect, and it is not equipped to accept reports or intervene in personal situations of this nature.

How to contact Eldercare?

You can reach the Eldercare Locator by telephone at 1-800-677-1116. Specially trained operators will refer you to a local agency that can help.

What to do if you suspect abuse?

If the danger is not immediate, but you suspect that abuse has occurred or is occurring, please tell someone. Relay your concerns to the local adult protective services, long-term care ombudsman, or the police.

Who is required to report abuse?

The laws in most states require helping professions in the front lines -- such as doctors and home health providers -- to report suspected abuse or neglect. These professionals are called mandated reporters. Under the laws of eight states, "any person" is required to report a suspicion of mistreatment.

What is the mandate of a nurse?

As mandated, they are trained to identify signs and symptoms of abuse or neglect and are required by law to report their findings. Failure to do so may result in discipline by the board of nursing, discipline by their employer, and possible legal action taken against them. If a nurse suspects abuse or neglect, they should first report it ...

What should a nurse do when treating a patient?

Nurses should provide a calm, comforting environment and approach the patient with care and concern. A complete head-to-toe examination should take place, looking for physical signs of abuse. A chaperone or witness should be present if possible as well.

Where is Amanda Bucceri?

Amanda Bucceri Androus is a Registered Nurse from Sacramento, California. She graduated from California State University, Sacramento in 2000 with a bachelor's degree in nursing. She began her career working night shifts on a pediatric/ med-surg unit for six years, later transferring to a telemetry unit where she worked for four more years. She currently works as a charge nurse in a busy outpatient primary care department. In her spare time she likes to read, travel, write, and spend time with her husband and two children.

Do nurses have to be able to connect victims of abuse?

While not required by law, nurses should also offer to connect victims of abuse to counseling services. Many times, victims fall into a cycle of abuse which is difficult to escape.

Do nurses have a responsibility to care for victims of abuse?

Employers are typically clear with outlining requirements for their workers, but nurses have a responsibility to know what to do in case they care for a victim of abuse.

Should a nurse report abuse?

The nurse should notify law enforcement as soon as possible, while the victim is still in the care area. However, this depends on the victim and type of abuse. Adults who are alert and oriented and capable of their decision-making can choose not to report on their own and opt to leave. Depending on the state, nurses may be required ...

How to report a person who is being abused?

The first step is to gather information, such as the names of people involved, current status of the individuals involved (especially if there is injury), the address the abuse occurred at, and names and contact information of witnesses. The second step is to find out who to make the report to.

What is emotional abuse?

Emotional abuse: involves creating emotional pain, distress or anguish through the use of threats, intimidation or humiliation. This includes insults, yelling or threats of harm and/or isolation, or non-verbal actions such as throwing objects or glaring to project fear and/or intimidation.

What is the term for restricting visits from family and friends or preventing contact via telephone or mail correspondence?

Isolation: involves restricting visits from family and friends or preventing contact via telephone or mail correspondence. Financial or material exploitation: includes the misuse, mishandling or exploitation of property, possessions or assets of adults.

What are the different types of abuse?

According to the National Adult Protective Services Association, there are different types of abuse, but as a general rule: Physical abuse: may include slapping, hitting, beating, bruising or causing someone physical pain, injury or suffering.

What is the difference between abuse in Indiana and Texas?

Sadly, the definition of abuse varies by state--in Indiana, it has to be physical abuse, financial, or sexual, while in Texas it can be physical, emotional abuse, mental, financial, or sexual. Check with the Adult Protective Services office in your county.

Where do adult protective services work?

Each state has an Adult Protective Services. Typically they work out of the county prosecutor's office. Like Child Protective Services (CPS), Adult Protective Services investigates complaints when they have reason to believe an individual has been harmed or is in danger of coming to harm from abuse, neglect, or exploitation.

Is it illegal to retaliate against someone for filing a complaint?

Retaliation against an individual for filing a complaint is illegal--make sure the abuser knows it. Abuse of any person is despicable, unacceptable, and wrong. Don't let the abuser get away with it. Know how to report abuse of an adult with mental illness.

What are the most common types of elder abuse?

This type of abuse includes shoving, hitting, or the inappropriate use of chemical or physical restraints.

How do you know if you are being abused by an elderly patient?

What are signs of patient abuse? One of the hallmark signs of elder abuse is a sudden change in an elderly patient’s physical, mental, or financial well-being. Often the change is strange and inexplicable, but the specific signs that indicate an elder might be experiencing abuse tend to vary from victim-to-victim.

Why is it important to develop rapport with patients?

As a caregiver, it’s important to develop rapport with patients so that they feel comfortable disclosing information to you about things like abuse. As a caregiver, you should know the most common types of abuse that commonly occur and be able to recognize signs that an elder is being abused.

How does a caretaker build trust?

When a caretaker mimics the body language of a patient (such as when the patient crosses their legs, the caretaker does the same), this automatically builds a connection and trust between the caretaker and patient. Matching the pitch, tempo, and tone of voice as the patient can also build trust.

Why don't elderly people report abuse?

Here are some of the main reasons why elderly patients might not report their abuse to someone trustworthy who can help: ● Embarrassment - Some forms of abuse (such as sexual abuse) come along with shame on the part of the victim, and reporting the abuse may be uncomfortable.

What are the forms of emotional abuse?

But treatment that includes humiliation, ridicule, blaming, or scapegoating are all forms of emotional abuse. Abusers will use emotional tactics such as intimidation, threats, or yelling to control the elder or they may ignore the elderly patient completely or isolate him or her from their friends or family.

What is intentional withholding of basic necessities?

The intentional withholding of basic necessities is an important form of abuse that may be more difficult to identify. Elders who are dependent on caregivers or other individuals to provide them with food, water, and medical care may be more susceptible to abuse than older individuals who are not dependent on others.

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