how to make signing up for a the patient portal mandatory

by Benjamin Harris 8 min read

Patient Portal Sign Up: How to Sign Up for Patient Portal?

10 hours ago  · Link your portal sign up on all correspondence. If you send an email, make sure to include a footer or signature that prompts them to sign up for the patient portal. This makes it easily available. Also, if patients call your phone, have your staff remind them that it’s an option. Optimize for desktop and mobile >> Go To The Portal


Tips For Getting Patients To Sign Up For A Patient Portal.

  • Enroll at the first appointment. If you get a new patient, it’s important that you get them to sign up for your patient portal. Ideally, getting them ...
  • Enroll for scheduling online appointments. Online appointments are a huge value add for many patients, as it makes scheduling appointments much easier.
  • Provide registration to the portal when patients come in. Many patients don’t register for the portal because it slips their mind. Having them ...
  • Link your portal sign up on all correspondence. If you send an email, make sure to include a footer or signature that prompts them to sign up for the ...

Full Answer

How do you get patients to sign up for a portal?

 · Link your portal sign up on all correspondence. If you send an email, make sure to include a footer or signature that prompts them to sign up for the patient portal. This makes it easily available. Also, if patients call your phone, have your staff remind them that it’s an option. Optimize for desktop and mobile

Is it hard to get patients to enroll in portals?

From the Patient Portal landing page, patients can sign up for their new . Click Sign Up to begin the account creation process. Enter your First Name, Last Name, Email Address and Password then click Sign Up. (Optional) To sign up for Two-Step verification enter your mobile phone number and click Verify. To skip this step click Skip and continue to step 4.

How does a patient portal work?

Existing Patient Login Notes: 1) Your email address will be used to search for your account. If your account is found, a validation email will be sent to that address to activate your account. This step is meant to ensure that we are granting access to the appropriate person. If your account is not found, please contact us for more information.

How do you implement a patient portal?

7 Steps to Implement a New Patient Portal SolutionResearch different solutions. ... Look for the right features. ... Get buy-in from key stakeholders. ... Evaluate and enhance existing workflows. ... Develop an onboarding plan. ... Successful go-live. ... Seek out painless portal migration.

What must be done when creating a patient portal?

4 Steps to Successful Patient Portal Adoption, IntegrationOutline clinic or hospital needs, goals.Select a patient portal vendor.Create provider buy-in.Market the patient portal to end-users.

Why do patients not use patient portals?

About seven in 10 individuals cited their preference to speak with their health care provider directly as a reason for not using their patient portal within the past year. About one-quarter of individuals who did not view their patient portal within the past year reported concerns about privacy and security..

What are the cons of a patient portal?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.

What is the difference between a personal health record and a patient portal?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.

Do patients like patient portals?

Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.

What is a reason for providers to be reluctant to use a patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

How safe are patient portals?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

Can patient portals be hacked?

Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.

Are patient portals confidential?

Yes, many patient portals are secure as they have security and privacy safeguards to keep your information protected. To ensure your data remains protected from any unauthorized access, these healthcare portals are hosted on a secure connection and can be accessed via a password-protected login.

What is the purpose of patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.

Why don't patients sign up for patient portal?

One of the main reasons patients don’t sign up for a patient portal is that they truly don’t know it exists. Fix that by adding the link to sign up on every bit of correspondence you send, whether through the physical mail or email.

How to boost patient portal engagement?

Let’s face it: the best way to boost patient portal engagement is to offer useful and engaging content. Use patient demographics and other information such as national health months (e.g., heart disease, breast cancer, etc.) to generate content that empowers and educates patients. Make sure patients understand that lab results and visit summaries will be delivered via the patient portal as well.

What are the benefits of patient portals?

Other benefits of patient portals include: 1 Better adherence to treatment plans 2 Fewer visits to the doctor for minor issues 3 Increased patient focus on preventative care 4 Easier recordkeeping and safe storage of medical records

Easy Payments

Making sure your healthcare bills and prescriptions get paid for has never been easier. Since 2014, the online patient portal has collected over $77 million. Gentle reminders will make sure you never miss a bill due date, and there are no pauses in our ability to deliver care to you in your home.

Efficient Communication

athenaCommunicator is our patient portal’s built-in secure messaging system that allows patients to send messages to their doctors directly. This allows patients to actively engage in their own health, preventing future hospital readmissions and allowing doctors to help with chronic conditions at a moment’s notice.

Mobile Access

Our patient portal is mobile-friendly, so you can login using your mobile phone to access your information anywhere, anytime.

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

Can a receptionist suggest a patient use the portal?

Receptionists can suggest patients use the portal to schedule appointments, refill prescriptions, and ask questions. Automated follow-up emails after an appointment — as well as bills and receipts — can include a link and remind people to sign up.

How to facilitate enrollment?

To facilitate enrollment, automatically enroll your patients in a portal account, instead of waiting for patients to sign up themselves. Keep enrollment numbers up by encouraging new patients to stay registered and offering tips for patients with limited computer access or skills.

Why are patients not enrolling in EHR?

Patients report not enrolling because they: Don’t remember discussing it with their clinicians. Lack information or motivation — for example, they don’t have signup instructions or they feel too busy.

How can covered entities address their obligations under the HIPAA Security Rule?

Covered entities can address their obligations under the HIPAA Security Rule by working with Compliancy Group to develop required Security Rule safeguards.

What is the person or entity authentication standard?

One standard with which covered entities and business associates must comply is known as the Person or Entity Authentication standard. This standard requires an organization to “Implement procedures to verify that a person or entity seeking access to electronic protected health information is the one claimed.”.

How many patient records have been breached in 2019?

Through the first half of June of 2019, 25 million patient records have already been breached. Many of these breaches have been caused by hackers, who sell patient records on the black market and dark web. In light of these startling figures, MFA is an eminently reasonable and appropriate cybersecurity measure.

What is multifactor authentication?

Multifactor authentication, known as MFA, requires users to provide multiple ways to authenticate that it is them, such entering as a password in combination with a fingerprint scan, or a password in combination with a code sent to their phone for one-time use.

Overview

Patient portals improve the way in which patients and health care providers interact. A product of meaningful use requirements, they were mandated as a way to provide patients with timely access to their health care. Specifically, patient portals give patients access to their health information to take a more active role.

Primary Benefits

No matter the type of platform you choose, your patient portal can provide your patients with secure online access to their medical details and increase their engagement with your practice. And not to mention that it does so while providing several benefits for health care providers as well. Some of these benefits include:

Notable Challenges

While many people have used a patient portal by now, they have mixed reviews at best. As you can see in the section above, there are plenty of benefits that patient portals provide. But unfortunately, their potential has yet to be fully harnessed.

Emerging Trends

If patient portals are a mixed bag, why should the patient portal receive greater consideration in the EHR, EMR and practice management selection processes? Because when you look at current industry trends, patient portals are well on their way to improving. Some of these trends include:

How to Use a Patient Portal

With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience.

Solution Evaluation

Now that you know what a patient portal is and given the potential and growing importance, how should you evaluate the best portal for your practice or facility? You can select a standalone patient portal that a third-party vendor commonly hosts through the cloud as a health care provider.

Final Thoughts

It’s clear that using a patient portal software can provide several benefits for your medical practice. After accounting for these nine considerations, you should be ready to start using a patient portal. The only decision left to make is which platform you’ll use.