how to change pharmacies on the healthwest patient portal

by Dr. Kolby Schowalter 8 min read

Patient Portal - Family Health West - Family Health West

20 hours ago Mar 13, 2020 · Step 1: Log into the account. Step 2: Tap the Menu icon and select “My Account”. Step 3: Then tap “Preferred Pharmacy”. Step 4: If you don’t have a pharmacy set, you will see the following, “Select Pharmacy”. If you have a pharmacy set and wish to change it, you will choose the “Change Preferred Pharmacy” option. >> Go To The Portal


How do I change the pharmacy on my account?

Mar 13, 2020 · Step 1: Log into the account. Step 2: Tap the Menu icon and select “My Account”. Step 3: Then tap “Preferred Pharmacy”. Step 4: If you don’t have a pharmacy set, you will see the following, “Select Pharmacy”. If you have a pharmacy set and wish to change it, you will choose the “Change Preferred Pharmacy” option.

How do I add or change my nominated pharmacy in patient access?

Apr 13, 2022 · Sign in to Patient Access. Select your name in the top right hand corner. Select Account. The Account details screen is displayed. S elect the Nominated pharmacy screen. Select either Nominate pharmacy (if you don't currently have a nomination) or Change to send your medication to a different pharmacy. E nter a postcode to find a local pharmacy.

Can a patient change the provider or pharmacy a patient selects?

HealthWest's 24/7 crisis line is (231) 722-HELP. Anyone with a mental health concern can also walk into our offices at 376 E. Apple Ave., during business hours for an assessment. ... Medical, Dental, & Pharmacy; For People We Serve. For Clients. We care about you, your goals, and your needs. You are a partner in the care you receive from ...

What is the pharmacy portal or provider portals?

For Providers - HealthWest. Any suicidal thought is a risk. Help is always available. HealthWest's 24/7 crisis line is (231) 722-HELP. Anyone with a mental health concern can also walk into our offices at 376 E. Apple Ave., during business hours for an assessment. If there is an immediate fear of death or injury, please call 911.

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Nominate pharmacy

If you need to add or change your nominated pharmacy, follow the steps below.

Nominate a Smart Pharmacy

Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section.

TOL Secure Patient Portal

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

MHS GENESIS Patient Portal

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Using MHS GENESIS and TOL Together

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way.

Log in to your Secure Patient Portal

If your military hospital or clinic uses TOL, click here to log in: >>TRICARE Online

Are you a patient struggling to afford the cost of medical treatments?

When health insurance is not enough, we’re here to help — with copays, premiums, deductibles and out-of-pocket expenses for supplies, supplements, surgeries and more. We offer financial assistance through a number of Disease Funds, with new funds opening every year, so you can get the care you need.

Supported Diseases

HealthWell helps with treatment for a variety of diseases and is currently accepting applications for grants from our Open Funds. We are always expanding our programs. Please be sure to check back if your disease is not currently listed among our Open Funds or submit a request for a new Disease Fund.

Medication Lookup

To find out whether your medication is covered by HealthWell and for what specific diseases, please type the medication name below. The Disease Fund (s) under which your medication is covered will appear. Please note: To get coverage for a medication, it must be covered under the specific diagnosed disease for which you are applying.

How HealthWell Grants Work

Once you’re approved for a grant from one of our Disease Funds, you receive assistance for a rolling 12 months, after which you can reapply if needed and if funding is available. Upon approval, you’ll receive both a HealthWell Pharmacy Card and a Reimbursement Request Form for times when you need it.

Patient Resources

We know that when you’re struggling with an illness, you need all the help you can get. Here’s a list of advocacy and support groups that work with some of our grant recipients, as well as information on Manufacturer Assistance Programs.

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