how much does a patient portal cost

by Kirstin Yost 9 min read

The Cost of Implementing a Patient Portal - iSalus

31 hours ago  · The truth about the cost of implementing a patient portal is that, it really shouldn’t cost anything. The Cost of a Patient Portal. The truth about the cost of a patient portal is that it does not, and should not, have to cost a provider a dime. Each component of a physician’s office technology is related and should work together to make sure physicians are offering quality … >> Go To The Portal


Holmes estimates portal costs in the range of $30-$40 per provider per month, on average. Some vendors charge a fee per patient per month. Partly to compensate for this extra cost, some practices charge patients for viewing their own records on the portal.Apr 29, 2015

Full Answer

What is a patient portal?

Patient portals - an online tool for your health. A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal.

What are the financial benefits of a healthcare portal?

That financial benefit grows for large, multi-specialty practices that can keep patients in-network for higher-margin services. 3. Unburdening the staff It's often assumed that digital mandates create extra work. But practices with portal adoption rates above 60 percent report that portals can actually reduce workloads for providers and staff.

Why should I use a portal to manage my medicines?

If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

How much money do new patients bring to your practice?

New patients who return to a practice at least once over a three-year period generate more than $800 in collections, as opposed to less than $150 for patients who don't return. That financial benefit grows for large, multi-specialty practices that can keep patients in-network for higher-margin services.

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How much does it cost to implement patient portal?

A patient portal app for the health care sector usually costs $12,500 to build. However, the total cost can be as low as $5,000 or as high as $20,000.

Who has the best patient portal?

Healthcare IT rating agency KLAS recently selected athenahealth's athenaCommunicator as the #1 patient portal, with a score of 91.8 on the most recent Best in KLAS awards . athenahealth's suite was also ranked #2 overall for practice sizes from 1-75 physicians.

What is the cost of an EHR system?

$15,000 to $70,000 per providerSeveral studies estimate the cost of purchasing and installing an electronic health record ( EHR ) ranges from $15,000 to $70,000 per provider. Costs vary depending on whether you select on-site EHR deployment or web-based EHR deployment.

What are the cons of a patient portal?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.

How do you make a patient portal?

Let's find out how to make a patient portal step-by-step.Identify your target audience. ... Follow your patients' priorities. ... Keep patient portal requirements in mind. ... Evaluate the efficiency of the portal. ... Consider data security concerns. ... Find your software development partner.

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

How much is EHR per month?

The study, funded by the federal Agency for Healthcare Research and Quality, found that the average purchase and implementation cost of an EHR was $32,606 per FTE physician and maintenance costs were another $1,500 per physician per month.

How expensive is Epic EHR?

How much does Epic cost? EPIC: Epic focuses on serving larger organizations such as health systems and hospitals. Epic's pricing starts at $1,200.00 for their self-hosted solutions, and $500,000 for large clinics and hospitals.

How much do hospitals pay for software?

The range of prices is a fairly dramatic one: between $15,000 and $70,000 per provider. HealthIT.gov and the Regional Extension Centers provide some estimated average costs, though. For an in-office, self-hosted solution, estimated upfront costs are $33,000, with a $4,000 per year cost. The annual costs are per user.

Do doctors like patient portals?

The findings, published in the journal Health Affairs, indicate a lack of physician, health system and insurer engagement in promoting portal use—nearly 40% of patients in the study reported not being offered it.

Why do patients not use patient portals?

The problem may lie with portals themselves. “They're big, they're heavy, they're full of a bunch of medical jargon, they're hard to use,” Irizarry said, explaining that patients are often overwhelmed by the sheer amount of medical information available in a traditional portal.

Can patient portals be hacked?

Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.

How much does it cost to develop a patient portal?

Although patient portal software development costs can only be assessed on a case-by-case basis, a comprehensive solution which is merged into a hospital IT infrastructure and enhanced with all the features listed above would cost you anything between $100,000 and $140,000.

What is patient portal?

In a nutshell, a patient portal is the user-facing component of an electronic health record (EHR) solution, which is intended to simplify patients’ access to medical data — i. e., physician notes, laboratory results, billing information, — and drive patient participation.

What is the best technology stack for patient portal software?

According to Zakhar Bessarab, head of the web development unit at R-Style Lab, the optimum technology stack for the web components of patient portal software would list a flexible PHP framework (preferably Laravel or Symfony), MySQL/NoSQL database, Node.js WebSocket API supporting the live chat functionality, Go- or Python-based microframework enabling secure integration with an EHR solution and a JavaScript framework — preferrably Angular or React — for effective data visualization.

Why is patient portal adoption important?

Greater patient portal adoption correlates with hospital revenues and allows care providers automate tasks that were previously performed manually — i.e., patient consultations, gathering patient feedback, scheduling visits and sharing payment information. To foster physician-patient collaboration, however, it is necessary to promote your portal. The are a few steps you can take in this direction, including targeted email campaigns, loyalty programs and personal assistance with user profile configuration.

What is the educational section of a patient portal?

Designed to replace printed supplementary materials promoting healthy habits and effective chronic condition management, the educational section of a patient portal allows physicians to develop personalized outreach campaigns and unlock the value of technology-assisted population health management.

What is eBilling payment?

Leveraged through secure third-party payment gateways, such as Stripe or PayPal, the eBilling feature enables care providers to seek reimbursements in a transparent way, split expenses between insurance companies and individuals and allow patients to pay bills online.

What is the importance of integration with electronic health records?

Often regarded as the cornerstone of patient portal development, the integration with electronic health records ensures online access to medical information, including after-visit summaries, laboratory test results, medical images and clinical notes. Optionally, healthcare providers may take a step towards a deeper integration with hospital software and allow patients to self-manage the information regarding medication intake, allergies and immunization and upload files, which would be automatically added to their personal health records.

What Is a Patient Portal?

A patient portal is an online solution (web page or mobile app) that provides patients with 24/7 access to medical records, personal profiles, health billing management, and their healthcare service data/history.

How Patient Portals Can Help Optimize Expenses for Healthcare Providers

There are many advantages to be gained by introducing patient portals to your medical practice, each of which will result in considerable enhancement of your financial reporting.

Features of Patient Portal App Solutions

When you develop a patient portal from scratch (in contrast to using off-the-shelf software products), it’s an opportunity to define your own, very specific configuration of features and ideas to suit your specific business model at its best.

Patient Portal Software Development, Step by Step

How does one go about creating patient portal software? Let’s learn the major steps of the process:

How Much Does It Cost to Develop a Patient Portal?

The cost of patient portal development depends upon the size of the team involved, the technologies used, and the time required for implementation.

In Conclusion

Patient portals bring your healthcare services closer to your patients.

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What is Bridge Patient Portal?

Bridge Portal The comprehensive patient portal is the company's core product and offers secure patient-provider messaging, medical records access, lab results, prescription refill requests, portal self-registration, two factor authentication, appointment requests and reminders, patient forms, broadcast messaging, proxy accounts, and patient education..

Best For

Bridge is designed to meet the needs of healthcare organizations of all types and sizes - from outpatient groups to larger hospitals to ACOs and Integrated Delivery Networks.

Bridge Patient Portal Pricing Overview

Bridge Patient Portal pricing starts at $500.00. They do not have a free version. Bridge Patient Portal does not offer a free trial. See additional pricing details below.

Deployment & Support

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Bridge Patient Portal Alternatives

Best For: RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States.

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Things to Keep in Mind Before You Start with the Patient Portal Development

So to begin with, keep in mind that each time you want to come up with an effective, measurable, and beneficial portal you require to provide your patients with maximum access to their healthcare information. They should be able to go through the panel and access any relevant data with just a few scrolls.

What are the Benefits of a Patient Portal?

With the outbreak of the pandemic the need for a patient portal where people can access their health related problems and its cure without visiting hospitals has seen a great demand. Along with the ease of no mobility, there are various other advantages that such portals offer to their users.

Features of a Robust & Engaging Patient Portal

We all know the fact that the popularity of any app depends on a few factors and the features included play an important role in the same. When working on your custom patient portal solution we make it a point that all the basic features are included.

Patient Portal Mobile Application Development

There is no doubt that medical mobile application enables both hospital staff and patients to access all the information on the go from anywhere. thus, developing a mobile application for patient communication is a great idea. It also helps to enhance patient engagement with the system.

How Hospital Practice Uses the Patient Portal?

Healthcare portal development is a great step for hospitals too as it would be more accurate and requires less of paperwork involved. Well, the Patient Portal can be used by the clinical staff for the following purposes:

The Patient Portal can also be used by Doctor for the following purposes

It is not just the hospital staff that would benefit from the application, the doctors would enjoy its benefits equally. They too would be able to save their time and energy in analyzing the patients’ medical history before reaching to any conclusion about the medications.

The Patient Portal can also be used by Pharmacists for the following purposes

Another important component of the healthcare sector is the pharmaceuticals sector. It can benefit from the patient portal in various ways. The significance of the portal for pharmacists is discussed here:

How much does it cost to install an EHR?

Several studies estimate the cost of purchasing and installing an electronic health record ( EHR) ranges from $15,000 to $70,000 per provider. 1-5 Costs vary depending on whether you select on-site EHR deployment or web-based EHR deployment. Web-based EHR deployment, known as Software as a Service ( SaaS ), typically requires providers to pay a fixed monthly subscription cost. On-site deployment typically requires providers to pay for ongoing costs to support and manage on-site data servers.

What is web based EHR?

Web-based EHR deployment, known as Software as a Service ( SaaS ), typically requires providers to pay a fixed monthly subscription cost. On-site deployment typically requires providers to pay for ongoing costs to support and manage on-site data servers.

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

How much does an e-visit cost?

For minor issues, such as a small wound or rash, you can get diagnosis and treatment options online. This saves you a trip to the provider's office. E-visits cost around $30.

How old do you have to be to get access to your child's portal?

If you have a child under age 18 years, you may be given access to your child's patient portal, too.

Can you access all of your health information?

You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines.

How long does it take for a patient to return to the hospital after a portal account?

The study found that after an initial visit to a primary care practice, 80 percent of patients with portal accounts returned for a second visit within 18 months. In comparison, patients without portal accounts returned only 67 percent of the time.

Why is portal technology important?

So under value-based reimbursement, portal technology is beginning to look essential — for doctors to communicate with patients between office visits and for patients to track and understand their health data over time.

How does a digital mediator help a medical office?

Freeing the front office. If patients handle appointment requests, prescription refills, and health record requests online, a medical office's administrative call volume can quickly shrink. And when it comes to sensitive topics such as payments, a digital mediator can help: Some practices have found that secure messaging is more effective than phone calls for receiving and responding to billing questions.

What is the key to restraining costs and improving outcomes during the transition?

One key to restraining costs and improving outcomes during the transition? Patient engagement, which requires an active relationship between patient and provider, and patients' proactive management of their own health.

What is clinical technology?

Technology that supports clinical efficiency while keeping you ahead of industry change.

Why do providers like secure messages?

Controlling communications. Providers like being able to respond to secure messages when it's convenient — rather than immediately, when a patient happens to call. Another advantage: the ability to view a patient's questions and his medical record on the same screen.

Why do doctors send electronic bills?

One likely reason is convenience. Patients in these practices could receive electronic statements and, in most cases, pay their bills online.

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