how do i request a prescription refill on patient portal athenahealth

by Haven Tromp Published 3 years ago Updated 2 years ago 9 min read

Patient Portal Login | athenahealth

7 hours ago Lab Orders: the set of orderable lab tests for a single patient to be performed on the same Date of Service. Prescription: a single medication or vaccination order initiated by the prescriber or a provider’s response to a renewal request from a pharmacy. It does not include a provider’s response to requests for clarification or change ... >> Go To The Portal

At this time, you will need to contact your doctor's office directly to request refills and prescriptions. Knowledge You can message your doctor through Patient Fusion if your doctor has enabled patient messaging. Please see this post for more information: How do I message my doctor? Please be aware: Messages are only for non-urgent issues.

How do I get my prescription refilled? In order to improve our service, please call your pharmacy to request your refill or go to https://18075.portal.athenahealth.com/ and request a refill on your Patient Portal. Please allow 48-72 hours to refill your medication.

Full Answer

How do I request prescription refills online?

Lab Orders: the set of orderable lab tests for a single patient to be performed on the same Date of Service. Prescription: a single medication or vaccination order initiated by the prescriber or a provider’s response to a renewal request from a pharmacy. It does not include a provider’s response to requests for clarification or change ...

What is the Athena Health Patient Portal?

Apr 30, 2021 · The Patient Portal (the “ Portal ”) is an Internet service, powered by athenahealth, Inc. ( “ athenahealth ”, “ our ”, “ us ”, or “ we ” ), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers.

What should I do if I need to refill my Medicine?

Contact our team using the “Get Started Now” button to the left, or visit our website, healthfinch.com/athenahealth to learn more. If you are a smaller practice who needs help with refill request automation but don’t require protocol customization or other advanced functionality, check out our scaled-down solution, Charlie for Refills Lite.

What is a billable order in athenaClinicals?

That’s it! You’re all signed up for patient portal. You can use our patient portal to: Allow family members to manage your care. View test and lab results. Request or schedule appointments; Exchange secure messages with your doctor; Request prescriptions and refills; Make sure to call our office if you’re having any trouble getting signed up.

Is there a Patient Portal app for athenahealth?

Mobile-enabled patient portals make it easier for providers, staff and patients to communicate. They allow patients to check test results, refill prescriptions, review their medical record, view education materials and even check in for appointments—all from their mobile devices.

How do you use Patient Portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.Aug 13, 2020

How do I send a Patient Portal message in Athena?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

How do I contact athenahealth?

Give us a call at 800-981-5084, or schedule a meeting with this online form. Where can I find product information? Please feel free to browse our services listed on the homepage of athenahealth.com—we'd also love to walk you through the services that best address your organization's needs.

Why do patients not use patient portals?

This is due to a lack of internet access. According to the AMA, 25% of people don't use a patient portal because they don't have internet access. Over one in six people in poverty don't have internet access.Nov 11, 2021

Are patient portals easy to use?

Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.Nov 11, 2021

How do you add attachments to Patient Portal?

Part of a video titled Attaching an Image to a Message through the Patient Portal - Mobile

0:07

1:33

Done i'm going to give a reason in the subject. Line. And then you can also write a little noteMoreDone i'm going to give a reason in the subject. Line. And then you can also write a little note below that and then once my little message to the doctor is done i can click on add attachment.

How do I upload documents to Athena Patient Portal?

Athena Documents: Adding a Document

Log in to Athena. ...
Select Documents from the navigation menu.
Click Add Document in the upper right.
Enter the Title of the document. ...
Select the Unit to which this document belongs. ...
Upload the file. ...
Click Upload Document.

Apr 19, 2022

How do I send a message through Patient Portal?

Part of a video titled Patient Portal – How to Send a Direct Message to Your Provider?

0:05

0:49

Once you go ahead and select a subject go ahead and type in your messages. And go ahead and hit sendMoreOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit send message that will send the message to the necessary recipient.

How do I reset my athenahealth account?

How do I reset it? To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You'll be sent a link at that email address that you can use to reset your password.

Who owns Athena health?

Athenahealth, which was acquired by private equity firms Veritas Capital and Evergreen Coast Capital in 2019 for $5.7 billion, says it currently partners with more than 140,000 ambulatory care providers in all 50 states and across more than 120 specialties.Nov 22, 2021

Who acquired athenahealth?

In 2019, Evergreen Coast Capital and investment firm Veritas took athenahealth private in a $5.7 billion deal. The deal required athenahealth to merge with Virence Health, a health provider Veritas acquired from General Electric Co.Feb 17, 2022

What does a healthcare facility do when receiving orders?

Healthcare facilities that receive orders get the right information the first time, reducing the need for call-backs or follow-up faxes. We work with you to sift out superfluous details so you get only relevant clinical, billing, and demographic information, plus insurance eligibility status, the moment you need it.

Is AthenaClinicals billable?

For purposes of invoicing, it is important to note that all orders entered into the athenaClinicals EHR, in which your facility is selected as the Send to Provider, are deemed billable. This includes all modes of transmission as each will generate a carbon copy of the order delivered to your portal electronically.

What is patient portal?

Our patient portal is an online gateway that allows patients to manage their personal health information 24 hours a day, 7 days a week. Developed by Athenahealth, the same service we use to store Electronic Medical Records (EMR), the patient portal gives our patients the same direct access to their health information that doctors enjoy.

How much has the Patient Portal collected since 2014?

Making sure your healthcare bills and prescriptions get paid for has never been easier. Since 2014, the online patient portal has collected over $77 million. Gentle reminders will make sure you never miss a bill due date, and there are no pauses in our ability to deliver care to you in your home.

Why does my prescription say no refills?

Your prescription may say "no refills.". This can sometimes happen if a new order is received and the prescription number is different. The pharmacy may put the order on hold or in a file. You may still have refills available at your pharmacy. They will fill the new prescription when you call them for a refill.

What information do you need to call a clinic for a stimulant refill?

If you need a stimulant prescription, or are calling for someone who needs a written prescription, call your clinic and leave a message on the nurse line with the following information: patient's name. spelling of the last name. patient's date of birth.

How long does it take to get a prescription written?

phone number where you can be reached. if the prescription will be picked up or if the pharmacy should mail it to the patient. The clinic needs three to five days to get the refill written and signed.

What to do if you have questions about a medicine?

If you have any questions about the medicines you are taking, please talk with your health care provider or your pharmacist.

Do you need to call a pharmacy for a prescription refill?

Prescription refills. When you need a prescription refill, please call your pharmacy. You do not need to call your clinic. Be sure to call the pharmacy two to three business days before you are out of medicine.

Do you need to call for a refill before an appointment?

If you do, tell your health care provider at your appointment. If you will have enough medicine until your appointment, do not call for a refill. Your medicine may be changed when you go in for your appointment.

Can you refill prescriptions after hours?

If needed, have them check your profile. If they do not have orders, they will call your clinic. Refills are not available after clinic hours.