hoston methodist patient portal

How do I access the Methodist my care patient portal?

With the Methodist My Care app, you can access the patient portal through a convenient app on your phone or tablet. . You must enroll in a patient portal account before accessing your records through the app.

What is Houston Methodist Hospital’s policy on visitors and visitors?

For everyone’s safety and to prevent the spread of COVID-19, we strongly discourage visitors. We encourage only vaccinated visitors enter the hospital or physician offices. All visitors are required to wear a mask for the entirety of their visit and are subject to Houston Methodist’s screening policy.

What can I do with Houston Methodist MyChart?

With Houston Methodist MyChart, scheduling appointments, viewing important test results and accessing your health records — whenever and wherever you need to — are more convenient than ever. You can securely access all of your health information and communicate with your doctor's office through your computer, tablet or smart phone. You can:

How do I sign up for the patient portal?

Talk with your Methodist provider or clinic staff about enrolling. You will need to present a valid photo ID. After they help you register, you’ll receive an activation email with instructions to create your account. I signed up for the patient portal but have not received my email invitation.

Services & Specialties

Browse our full list of services and specialties to find information and providers who can assist you.

Find a Doctor

Our convenient search tool makes it easy to find a doctor near you with the training you’re looking for.

Contact Us

If you have any questions, we are here to help. Contact one of our trained staff members, who will find the answers you need

Out-of-Town Patients

We make your visit to Houston Methodist as easy, comfortable and welcoming as possible.

Patient Resources

From online pre-registration to answering questions about insurance, we provide the resources you need to make your visit with us comfortable and convenient:

Visitor Information

Time with family and friends is an important part of a patient’s healing. Each of our rooms has furniture that transitions into a bed. A nurse can also provide a pillow and blanket for a visitor who wishes to spend the night. Our Patient Guide provides helpful information about ATMs, Wi-Fi connectivity and more.

An online tool for managing your health

Methodist My Care can help you manage your health by bringing your electronic medical records and other resources to your fingertips. The secure online portal is available via desktop computer, mobile device or the Methodist My Care app. It allows you to:

What is Methodist My Care?

Methodist My Care is a secure online tool for patients of Methodist Health System. It’s a convenient way for you and your family to access your health information through our patient portal and communicate with many of your care providers. Methodist My Care is available via desktop computer, mobile device or the Methodist My Care mobile app.

I signed up for the patient portal but have not received my email invitation. What should I do?

Check your junk mail folder. Your email invitation from My.Bestcare or IQHealth.com may be there.

Who can I enroll on Methodist My Care?

Patients 18 and older can enroll. As an adult, you can enroll yourself and any of your children who are 17 or younger.

Can I make appointments with and send messages to any Methodist Health System care provider through the patient portal?

Clinic and hospital staff can confirm if you can make an appointment or send a message to a particular provider. When scheduling appointments through the patient portal, available providers’ names will display on a drop-down menu. When sending messages, available providers’ names will display in a search field.

What is the turnaround time for replies to messages sent through the patient portal?

We will make every effort to respond to your request within 24 hours. Messages received after business hours, on holidays or during weekends will be reviewed the next business day.

What if I see an error in the information on my account?

Please send a message through the patient portal or call your care provider’s office.

Patient & Visitor Resources

From registering for your visit to insurance information, you’ll find the resources you need to make your visit with us as stress-free as possible.

Services We Offer

Learn more about the programs and services we offer, including these featured services:

Magnet Recognition

Houston Methodist Sugar Land is an honoree of the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®, which recognizes health care organizations for quality patient care, nursing excellence and innovations in professional nursing practice.