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Request Medical Records A patient may request a copy of their medical records from Holyoke Medical Center by completing the Authorization To Use and Disclose Health Information Form Click here to download the form in English: Authorization To Use and Disclose Health Information Form ENGLISH (PDF)
People often tell us they come in to Holyoke Medical Center as patients and leave as friends. We believe that’s because we treat each individual we care for as if they were our own family. We focus our efforts on setting a new standard in patient care, above and beyond the medical expertise you’d expect from a hospital.
The Patient Portal is a secure login portal where you, as a patient of the Holyoke Health Center, will be able to better manage your health. The Patient Portal is a secure and convenient online tool that helps you to:
Holyoke Health is a Federally-Qualified Community Health Center located in Holyoke, Massachusetts, with additional locations throughout Hampden County. We have been providing low cost medical, dental, and pharmaceutical services in both English and Spanish to the Holyoke, Chicopee, and the surrounding communities for over 40 years.
Holyoke Health Center currently has the Pfizer COVID-19 vaccine available for residents of Massachusetts. The Pfizer vaccine is available for 12+ years of age. Call (413) 420-2200 for Vaccine Appointment.
Call us at 413-420-2200. to learn more. Our mission at the Holyoke Health Center is to "Improve the health of our patients through affordable, quality health care and comprehensive community-based programs to create a healthy community.".
The Medical Records Dept. is located in the Lower Level of our Holyoke Health Center location at 230 Maple St. Our Chicopee Health Center Medical Record Dept. is located to the left of the Pharmacy in the main lobby.
The Health Insurance Portability and Accountability Act of 1996 (HIPPA), gives you rights over your healthy information, including the right to get a copy of your information, make sure it is correct, and know who has seen it. You may inspect the records or have copies made for a reasonable fee after signing an authorization. The Holyoke Health Center, Inc. is happy to provide you with a copy of your medical or dental record during our medical record department's regular hours of operation.
If you pick up your medical or dental record in person, you will be required to show a valid photo ID.
Holyoke Health Center, Inc. has a patient portal that does make some of your medical information available for your review. If you have not enrolled, you can click on the Patient Portal link and follow the steps to self-enroll.
Chicopee Health Center. There is NO FEE if we send the records directly to another healthcare provider. There is A FEE for copies of medical records you pick up or those which are mailed directly to you. This fee is legislated by the State of Massachusetts.
You may inspect the records or have copies made for a reasonable fee after signing an authorization. The Holyoke Health Center, Inc. is happy to provide you with a copy of your medical or dental record during our medical record department's regular hours of operation.