hoco peds patient portal

What is the pediatric & adolescent medicine patient portal?

For our families’ convenience Pediatric & Adolescent Medicine, LLP is proud to offer a Patient Portal. The patient portal provides families the ability to communicate with our office remotely, 24 hours a day.

How do I connect my child to the patient portal?

While each child needs their own unique Patient portal account, the Healow app can merge all of the accounts into the one app. Sign up for the Patient Portal, conveniently find the link to the Portal through our website www.pedsny.com and download the Healow app for your Smartphone.

What can the Patient Portal do for families?

The patient portal provides families the ability to communicate with our office remotely, 24 hours a day. The Patient Portal can’t replace in-office visits, but it does permit families to perform many administrative tasks without calling the office and save time!

How do I set up a portal login for a patient?

You will need your phone number and the patient’s date of birth to complete the setup and it must match the information provided for the patient’s chart. The email subject line will be “Portal login information from your doctor’s office.” If you don’t see the email, check your spam/junk folder.

What is a dashboard in a child's chart?

The Dashboard gives an overview of your child’s overall chart. Here, it’s easy to review current and all medications, and to request refills. Please review the name of the medication and the strength prescribed. Send a secure message to make corrections if necessary.

Can the Patient Portal replace in-office visits?

The Patient Portal can’t replace in-office visits, but it does permit families to perform many administrative tasks without calling the office and save time!

Does LLP have a patient portal?

For our families’ convenience Pediatric & Adolescent Medicine, LLP is proud to offer a Patient Portal. The patient portal provides families the ability to communicate with our office remotely, 24 hours a day.

What is the email address for choclink?

If your question cannot be answered by our FAQs or our technical support line, please send us an email at choclink@choc.org and we will assist you.

What is the phone number for CHOC?

If you see a discrepancy or an error in your child’s information, please contact the CHOC Children’s Health Information Management Department at (714) 509-8460.

How old do you have to be to get a CHOC link?

Children age 12 and older are not eligible at this time. Patients who are 18 or older may create their own CHOC Link account.

Why is CHOC link restricted?

Parent and guardian access to CHOC Link is restricted due to state laws protecting minor confidentiality in certain health circumstances. To learn more about these regulations, see California Family Code Section 6920-6929 and California Health and Safety Code Section 123100-123149.5

Is CHOC link secure?

Yes. CHOC Children’s takes great pride in ensuring that your health information is kept private and secure. Access to CHOC Link and the information within it is controlled by strict security measures.

Can a primary care physician access a CHOC link?

Primary care physicians will not be able to access CHOC Link directly. CHOC Link does allow you to send clinical documents to another physician who has a secure email address.

Can you access your child's medical records online?

State laws prevent us from giving parents and guardians online access to their children’s medical records once the minor turns 12 years old. On your child’s 12th birthday, your child’s information will no longer be accessible in your CHOC Link account. Any other children on your account will not be affected.