having access to a patient portal helps with preventing future medical problems?

by Dr. Giuseppe Smitham 8 min read

Do Patient Portals Improve Care? | American Council on ...

9 hours ago Jun 24, 2019 · Patients with access to the portal increased their office visits by 21%. This was true for both patients with multiple problems as well as diabetes by itself. Portal use was associated with an 8% decrease in ED visits and an 11% decrease in hospitalization, statistically significant for those with multiple problems and trending in that direction for patients with … >> Go To The Portal


Why are patient portals important for healthcare providers?

Jun 24, 2019 · Patients with access to the portal increased their office visits by 21%. This was true for both patients with multiple problems as well as diabetes by itself. Portal use was associated with an 8% decrease in ED visits and an 11% decrease in hospitalization, statistically significant for those with multiple problems and trending in that direction for patients with …

What is patient access to healthcare?

May 23, 2017 · One feature of Electronic Medical Records software that medical professionals should be aware of is the patient portal, along with its benefits and potential drawbacks. Pros of Allowing Patients to Have Access to their Electronic Medical Records. A major pro of patient portals is that they improve patient engagement. Engaged patients are more likely to stay loyal …

Are patient portals underutilized?

Office practices that have successfully adopted patient portals have seen many benefits, such as improved patient participation and satisfaction, better communication, more timely self-care by patients, and increased opportunities for physicians to better focus on high-priority patients. Managing Risks Associated with Patient Portals

Why is it important to have access to your health information?

Mar 21, 2019 · Similarly, healthcare providers can achieve at least three big benefits from patients’ portal-usage: greater efficiencies, cost-savings and improved health outcomes — again, only if patients use their portals. But with only 20% of patients regularly relying on portals, many benefits have been unattainable.

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What is the advantage of a patient portal for the patient?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

Do patient portals improve health outcomes?

Patient portal interventions lead to improvements in a wide range of psychobehavioral outcomes, such as health knowledge, self-efficacy, decision making, medication adherence, and preventive service use.

What are the benefits and challenges of using patient portals?

What are the benefits of patient portals?Patient portals are efficient. ... Patient portals improve communication. ... They store health information in one place. ... Patient portals satisfy meaningful use standards. ... They improve data accuracy. ... Patient portals make refilling prescriptions easy. ... They're available whenever you need them.More items...•Jul 15, 2019

What is a benefit of a patient having access to their electronic medical record portal?

Pros of Allowing Patients to Have Access to their Electronic Medical Records. A major pro of patient portals is that they improve patient engagement. Engaged patients are more likely to stay loyal to a practice as compared to other organizations that don't make much of an effort to connect.May 23, 2017

What are the benefits disadvantages and problems that can occur from using a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How do you improve patient portals?

Here are some ways to encourage patient enrollment:Include information about the patient portal on your organization's website.Provide patients with an enrollment link before the initial visit to create a new account.Encourage team members to mention the patient portal when patients call to schedule appointments.More items...•Jun 25, 2020

Why should patients have access to their medical records?

The studies revealed that patients' access to medical records can be beneficial for both patients and doctors, since it enhances communication between them whilst helping patients to better understand their health condition. The drawbacks (for instance causing confusion and anxiety to patients) seem to be minimal.

What are the advantages of patient portals to the patient and to the healthcare facility quizlet?

The patient portal supports two-way communication, which allows the patient to work with physicians between patient visits, request appointments, and receive reminders. These reminders can be for appointments, need for follow-up, and more.

What is the goal of hie?

Electronic health information exchange (HIE) allows doctors, nurses, pharmacists, other health care providers and patients to appropriately access and securely share a patient's vital medical information electronically—improving the speed, quality, safety and cost of patient care.Jul 24, 2020

What are the benefits of health information system?

ABSTRACT: The advantages of health information technology (IT) include facilitating communication between health care providers; improving medication safety, tracking, and reporting; and promoting quality of care through optimized access to and adherence to guidelines.

What are the advantages of using electronic medical records?

Advantages of Electronic Health RecordsProviding accurate, up-to-date, and complete information about patients at the point of care.Enabling quick access to patient records for more coordinated, efficient care.Securely sharing electronic information with patients and other clinicians.More items...•May 16, 2019

Why are patient portals important?

A major pro of patient portals is that they improve patient engagement. Engaged patients are more likely to stay loyal to a practice as compared to other organizations that don’t make much of an effort to connect.

What is an EHR in medical practice?

An EHR is a database of all the records for your patients. It’s much more efficient than an antiquated, paper-based method for organizing charts in your practice.

Can a portal be used to do things the old fashioned way?

Otherwise, patient data could be compromised, leading to fraud and identity theft. A portal can be tough for some patients to comprehend, especially if they have been used to doing things the old-fashioned way. However, you can educate and acclimate patients to the portal when you explain the benefits to them.

Can you educate patients on portals?

However, you can educate and acclimate patients to the portal when you explain the benefits to them. There is also the issue of patients being exposed to more medical jargon then they are used to, including acronyms and strange Latin terms for body parts.

Can portals be simplified?

But portals interfaces can be easily simplified and a simple training brochure or online video could make a big difference in getting more patients used to the idea of using the system. It’s natural to have a number of questions about installing an EHR and activating a patient portal for your practice.

What happens when a patient cannot access her clinician?

When a patient cannot access her clinician, it is impossible to receive medical care, build relationships with her providers, and achieve overall patient wellness. Despite this importance, patient care access is not a reality for many patients across the country. Between appointment availability issues and troubles getting a ride to ...

How much is primary care access in 2008?

Although primary care clinician access is up 11 percent from 2008, doctors are still bracing to get hit hard by the growing national clinician shortage issue. Healthcare professionals are calling for policy changes that help funnel more providers to rural areas.

Why are transportation barriers important?

Even when a patient has access to a provider and can schedule an appointment, transportation barriers can keep patients from seeing their clinicians. Patients who are physically unable to drive, who face financial barriers, or who otherwise cannot obtain transportation to the clinician office often go without care. ...

Why is telehealth important?

Telehealth allows a patient to receive medical treatment without being beholden to an office schedule that does not fit the patient’s needs.

Why do rural hospitals use telemedicine?

Many smaller facilities in rural areas will also use telemedicine to connect with experts in more urban areas, keeping patients from having to travel great distances to receive intensive or specialized care. Patients living in rural areas must also contend with clinician shortages.

How many people live in rural areas?

As many as 57 million Americans currently live in a rural area, according to the American Hospital Association.

Is access education important in urgent care?

However, access education should also be a part of different care facilities’ marketing plans. An urgent care center should make it widely-known which types of ailments they are best suited for treating. Connecting patients with the right care at the right time is an important value-based care principle.

What is patient centered care?

During the past few years, the traditional physician-driven model of delivering healthcare has given way to a more patient-centered approach in which the patient is actively engaged in their own care. In fact, many newer forms of alternative care delivery, such as patient-centered medical homes (PCMHs) and accountable care organizations (ACOs), use active engagement as a significant component of the care they provide to their patients. And, being truly patient-centered today means offering the kinds of electronic information and communication that patients need and expect.

How to reduce the risk of privacy and security breaches?

To reduce the risk of privacy and security breaches: Require each user to register with a unique username and password. Do not post or permit access to sensitive patient information (e.g., treatment pertaining to mental health, sexually transmitted diseases, or substance abuse).

What age can a child have birth control?

The child’s level of access should be guided by discussion with the family. Patients between the ages of 13 and 18 may be able to consent to some services, such as birth control, without parental involvement.

Can a child have their own portal?

By their early teens, most youth are avid users of technology and may wish to access their own portal. This raises the question of whether and when parental access to the pediatric patient’s portal should be limited or completely restricted.

Why are portals so complicated?

A big issue for many users is that portals are simply too complicated for at least two opposite kinds of users: those who have low computer literacy, and those who are so computer savvy that they expect the simplicity of an Uber or Instagram app to get a test result or appointment with a click or two.

How many benefits do portals provide?

Similarly, healthcare providers can achieve at least three big benefits from patients’ portal-usage: greater efficiencies, cost-savings and improved health outcomes — again, only if patients use their portals. But with only 20% of patients regularly relying on portals, many benefits have been unattainable.

Can rapid access replace patient rights?

Rapid access cannot replace patients’ rights to understand. Even if a test result isn’t recognizably negative, a portal presentation of an uninterpreted report can be painful to patients and certainly unproductive.

Is the portal concept slow?

Acceptance of the portal concept continues to be slow, especially within physicians’ offices and small to middle size hospitals. Though these providers implemented portals via their Meaningful Use / MIPS incentives, portals are often not treated as a central communications tool. Patient engagement? Yes…a laudable objective for policymakers — but many physicians already lament the deep cuts in their daily patient schedule that have been created by complex EHR-related obligations. The added work of portal interaction has been the opposite of a pot-sweetener, despite touted financial benefits.

What is a patient portal?

Patient portals are intended to engage patients by giving them access to medical information ; however, if patients are unable to understand the information or the system is not usable, patients will not take advantage of them. Despite several aforementioned drawbacks, apps have used evolving innovative designs to engage consumers and offer unique features and functions that could be translated to patient portal design. For instance, Apple's ResearchKit's Diabetes app pings the user daily to update disease and symptom-related information. Check-in questions or user-friendly alerts in portals could similarly be explored for engaging more patients their health care. Alerts could ask if the patient understands an abnormal result, direct them to helpful resources, and encourage test result follow-up. Finally, test results in the portal need to be easily understood by laypeople or displayed using simplified medical terms. For example, a portal might display elevated cholesterol as "↑LDL cholesterol," or even just display the number without a flag, whereas a health app may label it as “bad cholesterol.”

Who wrote Patient Portals and Health Apps: Pitfalls, Promises, and What One Might Learn from the

This statement accompanies the article Patient portals and health apps: Pitfalls, promises, and what one might learn from the other authored by Jessica L. Baldwin and co-authored by Hardeep Singh, Dean F. Sittig, Traber Davis Giardina and submitted to Healthcare as an Article Type. Authors collectively affirm that this manuscript represents original work that has not been published and is not being considered for publication elsewhere.We also affirm that all authors listed contributed significantly to the project and manuscript. Furthermore we confirm that none of our authors have disclosures and we declare noconflict of interest.

How can information technology improve patient care?

There is growing interest in electronic access to health information and the use of digital data for both disease and health-related tracking. Widespread use of health information technology (IT) could potential ly increase patients’ access to their health information and facilitate future goals of advancing patient-centered care.1 For example, health IT can be used to facilitate information exchange with clinicians and instruct patients when to act upon clinical issues, such as out of range physiologic parameters, follow-up of test results, and complications of medication use. 2 Tools such as personal health records, patient portals, and various mobile health (mHealth) applications (apps) have been developed to help patients engage in their own care. Already, a significant number of patients use health IT; therefore, it is essential that patient-facing health IT be tailored to their needs. In this paper, we discuss two forms of patient-facing health IT tools—patient portals and apps—to highlight how, despite several limitations of each, combining high-yield features of mHealth apps with portals could increase patient engagement and self-management and be more effective than either of them alone. This could potentially improve both patient experience and outcomes related to patient-facing health IT.

What is the HealthKit app?

In June 2014, Apple announced the HealthKit cloud application programming interface (API) and its partnership with Epic (Verona, WI), an electronic health record vendor who also makes MyChart (a popular patient portal), and the Mayo Clinic (Rochester, MN).

What is the use of health information technology?

Widespread use of health information technology (IT) could potentially increase patients’ access to their health information and facilitate future goals of advancing patient-centered care. Despite having increased access to their health data, patients do not always understand this information or its implications, ...

What data can be recorded on a mobile app?

Mobile apps have the capability to record several types of data, such as activity level, nutrition, and sleep, as well as data related to a consumer's condition or disease, such as diabetes or asthma.

Why are patient portals important?

Due to requirements under the EHR Incentive Programs, patient portals have become an important piece of technology for healthcare providers. Because patient portals are generally tethered to the EHR, they give patients a view into their health records, allowing them to learn more about their health and become more active in their care.

Why is access to health data important?

August 11, 2016 - Patient access to health data is an important component of patient engagement because it empowers patients with knowledge about their conditions and incorporates the patient as a partner in care. Access to health data isn’t only good for improving care. It also drives patient satisfaction.

Why is interoperability important?

As with most current health technology endeavors, interoperability is crucial for patient access to health data. Without an interoperable health tool, patients are unable to access any health data their providers transmit to them.

How much is the patient portal adoption rate?

Data from the American Medical Association shows that patient portal adoption is up to 92 percent, but these tools aren’t always being used to their fullest potential. Patients may be able to look at their data, but they aren’t using it to better their health.

What is health technology development?

Health technology developers, although amidst much debate, are working to determine the best path forward for health data interoperability. All of these efforts point to a potentially bright future for patient engagement, and vast opportunities for patients to access their health data.

Is access to health data good?

Access to health data isn’t only good for improving care. It also drives patient satisfaction. According to a data set from the Office of the National Coordinator for Health IT, eighty percent of patients with access to health data found it useful to review their information.

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Limited Appointment Availability, Office Hours

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Many healthcare organizations offer a typical set of office hours for patient visits. But for the working adult or parent, a clinic that is open between 8 a.m. and 6 p.m. is not always useful. Patients need convenient office hours that allow them to visit the doctor outside of their work or school schedules. Aside from care quality, acc…
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Geographic, Clinician Shortage Issues

  • Patients living in rural areas are disproportionately more likely to struggle to access their clinician than a patient living in an urban or suburban area. READ MORE: Patient Access to Care Five Times Higher for Medicaid Patients As many as 57 million Americans currently live in a rural area, according to the American Hospital Association. These individuals face a litany of challenges, ra…
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Transportation Barriers

  • Even when a patient has access to a provider and can schedule an appointment, transportation barriers can keep patients from seeing their clinicians. Patients who are physically unable to drive, who face financial barriers, or who otherwise cannot obtain transportation to the clinician office often go without care. Per AHA statistics, approximately 3.5 million patients go without care bec…
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Limited Education About Care Sites

  • Oftentimes, patient care access issues are not about getting a foot in the door. Instead, it’s about getting a foot in the right door. While it is essential for healthcare organizations to remove obstacles barring patients from getting to the office, it is equally important for organizations to make sure patients are getting to the right type of facility. This is especially critical as health sys…
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