genentech patient portal

What is the Genentech patient Foundation?

My Patient Solutions is an online tool to help you enroll and manage your Genentech Access Solutions service requests. It allows you the flexibility to work with Genentech Access Solutions when it’s convenient for you.

What is Genentech access solutions?

Genentech Access Solutions. We understand the many challenges you may be facing during these difficult times. Getting your prescribed medicines should not be one of them. If you are concerned about paying for your Genentech medicine, please call our Patient Resource Center at (877) 436-3683. Find Patient Assistance.

How do I pay for my Genentech medicine?

In 2020, Genentech Access Solutions helped more than 266,000 eligible patients with access issues. For assistance, call (877) GENENTECH/(877) …

Can you get Genentech medicines for free?

The Genentech Patient Foundation gives free Genentech medicine to people who don’t have insurance coverage or who have financial concerns. See if You Qualify Find out if the Genentech Patient Foundation can help you. Learn More Apply for Help Download the form to apply and learn what will happen next. Learn More Learn How to Order Medicines

Enroll and re-enroll patients

Enroll and re-enroll your patients in Genentech Access Solutions or the Genentech Patient Foundation.

Communicate with your Genentech Access Solutions Specialist

Send messages to your Genentech Access Solutions Specialist and receive responses within the system.

See which service requests require action

Any additional information will be listed under Next Steps in the service request details.

Follow up on prior authorizations (PAs) or appeals

Download the PA form (if available) and request that Genentech Access Solutions follow up with the health insurance plan on behalf of the patient.

What is my patient solution?

My Patient Solutions is an online tool that allows you the flexibility to work with OCREVUS Access Solutions and your OCREVUS Patient Navigator when it’s convenient for you. There are 2 versions of My Patient Solutions available for practices that treat OCREVUS patients.

How long is a link for a practice infusion valid?

Once the practice or infusion site has been registered, each user will receive an email within 2 business days to activate his or her account and create an individual login. This link will be valid for 30 days.

Upfront Shipment

HCPs can request medicine to be delivered to their patient's home or their office through the Foundation's specialty pharmacy partner via one of the following options:

Product Replacement

HCPs can request replacement medicine when an enrolled patient was treated with medicine from their inventory via one of the following options:

Important Notices

Due to our 2021 year-end close process, the Genentech Funding Request System will stop accepting Fellowship, Scientific Project, Healthcare-Related and Philanthropic Charitable Support requests at 12:00AM PT, Wednesday, November 24 and will reopen for requests on Monday, January 3, 2022.

Call for Grants

Click on a link below for more information and detailed instructions on submitting a Call for Grant Notification (CGN) application.

Our charitable giving strategy focuses on three areas

We are committed to the long-term efforts required to build a more diverse and inclusive science and healthcare workforce.

Independent Medical Education

We also further advance excellence in medicine and healthcare through our grants for independent medical education. Learn more about our grants for independent medical education for healthcare providers.