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What is the MHS Genesis patient portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team.

Is MaineGeneral’s Patient Portal secure?

Our portal uses a secure, well-established, third-party software system. All information sent to or from MaineGeneral’s FollowMyHealth ® Patient Portal or stored by MaineGeneral’s FollowMyHealth ® Patient Portal is encrypted in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

What is the patient portal?

The Patient Portal is a secure website that allows you to communicate with your doctor's office and to view parts of your personal health record.

How do I link my MaineGeneral account to my health information?

However, that account will not be linked to MaineGeneral until you receive an email from MaineGeneral with a link and an invitation code that will allow you to link your existing account to your health information at MaineGeneral. For security purposes, you must provide your email address in person. After that, you’ll receive your email invitation.

What is the MHS Genesis portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak Harbor, Naval Hospital Bremerton, and at Madigan Army Medical Center. On September 7, 2019, MHS GENESIS went live at CAL MED and all of its clinics.

How often do you need to create a password for MHS?

You will create your MHS GENESIS password. A new password will need to becreated every 180 days.

Does Cal Med have an electronic health record?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records , outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records. With MHS GENESIS, all patient records will be found in one single records system. In addition, for the first time ever, all military branches will use one electronic health records system so that no matter where patients receive their care, their records will follow them.

Does Cal Med have MHS Genesis?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS. If patients go to a site without MHS GENESIS, their care teams will still be able to view their MHS GENESIS records through the Joint Legacy Viewer software. Patients should stay registered in RelayHealth and Tricare Online so that they can continue to use it if needed when they PCS.

What is the patient portal at Lawrence General Hospital?

Lawrence General Hospital's Patient Portal is an online tool that goes a step beyond displaying information by helping you manage your healthcare easily and securely. Benefits of the portal include:

How to log into Lawrence General Hospital?

To log into the Patient Portal, either find Lawrence General Hospital within the MHealth App, or click the link above. Then, simply enter your username and password. The email that you enter must be on record with the hospital if you are registering for a new Patient Portal account after Wednesday, May 1, 2019.

Can I download the MHealth app?

Yes. The MHealth App is available for download in both the App Store and Google Play. Search for "Meditech MHealth" to find and download the app. If you would like to use a different application or API to access your health information, please contact PatientPortal@lawrencegeneral.org .

Can you give your family access to the Patient Portal?

Yes, you can give family members such as parents or healthcare proxies, access to the Patient Portal. This needs to be done within your healthcare facility and requires consent from you and your family member (s).

Can you copy and paste a patient portal password?

Yes. Patient Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your portal. Also, a timeout feature protects your information if you leave the Patient Portal page open.

How to find past medical records?

You can also use the "My Health" tab to look up past visits, vital signs, prescriptions, and immunization history. If you can’t find what you are looking for in the portal, don’t worry. Your complete medical record is available from our Health Information Services Department or the location you were seen. Please contact your provider’s office for information on how to obtain this information or call (207) 626-1441.

When will follow my health results be posted?

Starting Friday, April 16, the test results you see on the FollowMyHealth® patient portal will be posted there as soon as they come in. Faster turnaround of test results means you could see your results in the portal before your doctor sees them and calls you about them. You can choose to view your test results right away or wait until your doctor’s office contacts you about them. If you see your results and have questions, please contact your doctor first to ease your concerns.

How to schedule an appointment on FollowMyHealth?

The first is by using one of the appointment links—either clicking on the “Request” box under “Appointments” on the right-hand side of your MaineGeneral’s FollowMyHealth ® Patient Portal homepage or using the “Schedule an Appointment” link at the top of the homepage. Alternatively, you can navigate to the “My Providers” section of your FollowMyHealth ® account, and then select the provider you wish to see.

Can you use FollowMyHealth portal in Maine?

If you are a MaineGeneral patient and wish to join the FollowMyHealth ® Patient Portal, please click on the application and instructions below. You cannot use the portal until you sign up via an invitation email sent by us.