gave report on a wrong patient

by Prof. Jed Walker 8 min read

When doctors get the wrong patient | Modern Healthcare

6 hours ago Results: Wrong-patient incidents occurred due for many reasons, including nurse-related factors (such as tiredness, a lack of skills or negligence) but also system-related factors (such as rushing or heavy workloads). In 77% (n = 79) of wrong-patient incident reports, the process of identifying of the patient was not described at all. >> Go To The Portal


Why do wrong patient incidents occur?

Results: Wrong-patient incidents occurred due for many reasons, including nurse-related factors (such as tiredness, a lack of skills or negligence) but also system-related factors (such as rushing or heavy workloads). In 77% (n = 79) of wrong-patient incident reports, the process of identifying of the patient was not described at all.

How can we prevent wrong patient incidents during medication administration?

Wrong-patient incidents during medication administrations Active patient identification procedures, double-checking and verification at each stage of the medication process should be implemented. More attention should also be paid to organisational factors, such as division of work, rushing and workload, as well as to correct communication.

Should medical errors be criminalized in hospitals?

Nicole Hester-USA TODAY NETWORK/Sipa USA NASHVILLE, Tenn. — A former Tennessee nurse whose medication error killed a patient was sentenced to three years of probation Friday as hundreds of health care workers rallied outside the courthouse, warning that criminalizing such mistakes will lead to more deaths in hospitals.

Should a nurse’s fatal medical error be prosecuted?

Should A Nurse's Fatal Medical Error Be Prosecuted? : Shots - Health News A nurse was charged with reckless homicide and abuse after mistakenly giving a patient a fatal dose of the wrong medicine. Patient safety experts say this may actually make hospitals less safe.

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What would you do if you made an error in patient care?

Five Ways to Respond to a Medical MistakeAcknowledge your mistake to the patient or family. ... Discuss the situation with a trusted colleague. ... Seek professional advice. ... Review your successes and accomplishments in medicine. ... Don't forget basic self-care.

What is the process for reporting errors in patient care?

There are several steps to appropriately dealing with a medical error that are relatively straightforward:Let the patient and family know. ... Notify the rest of the care team. ... Document the error and report it to the hospital safety committee.

How do you tell a patient you made an error?

State the nature of the mistake, consequences, and corrective action; Express personal regret and apologize; Elicit questions or concerns and address them; and. Plan the next step and next contact with the patient.

Would and Should you disclose if an error occurred to a patient?

The principle of nonmaleficence directs doctors not to harm patients. The doctor or health institution that fails to disclose an error consequently causes a 'double jeopardy' by delivering substandard care as well as failing to inform the aggrieved party, thereby depriving the party of a just recompense.

Why is it important to report errors in healthcare?

Reporting (providing accounts of mistakes) and disclosing (sharing with patients and significant others) actual errors and near misses provide opportunities to reduce the effects of errors and prevent the likelihood of future errors by, in effect, warning others about the potential risk of harm.

What are the consequences of failure to report in healthcare?

Failure to report errors may subject clinicians to disciplinary action and increased risk for legal liability. Beneficence and nonmaleficence are ethical concepts that are violated when an error is not reported. Practitioners often fear they will gain a reputation for committing mistakes and may not self-report.

Should doctors apologize for mistakes?

Patients indicate they want and expect explanations and apologies after medical errors and physicians indicate they want to apologize. However, in practice, physicians tend to provide minimal information to patients after medical errors and infrequently offer complete apologies.

Should you report a colleague who makes a medical error?

Here's how. Doctors who observe a colleague's medical mistake have a moral responsibility to disclose it and ensure that it is communicated to the affected patient, according to new guidelines published in NEJM this week.

How do you apologize for medical errors?

Get the facts. Don't simply react with emotion or guilt. If an apology is, indeed, warranted, make sure that it is sincere. Acknowledge the error, give the patient an explanation of what happened, express your remorse that it happened, and outline what steps you will take to make reparation.

What are the ethical issues involved in disclosing medical errors?

Ethical issues related to medical errors can be categorized around four ethical principles: autonomy and right to self-determination; beneficence and nonmaleficence; disclosure and right to knowledge; and veracity (Bonney, 2014).

What is medical error disclosure?

Medical error disclosure is defined as “communication between a health care provider and a patient, family members, or a patient's proxy that acknowledges the occurrence of an error, discusses what happened, and describes the link between the error and outcomes in a manner that is meaningful to the patient” [1].

How do hospitals cover up mistakes?

To cover up an obvious medical error, the doctors, support teams, or administrative staff may destroy the original medical records and replace them with false ones. Or, they may re-write or change or add to the record to falsify its meaning.

What happens if you disclose medical records?

If your medical records have been improperly disclosed, you may be concerned about who has access to these records and the resulting breach of privacy. While your medical privacy is protected by law, you have to take action to enforce your rights. A local health care law attorney with experience in medical privacy matters can give you advice tailored to your specific situation and jurisdiction.

Who must obtain written authorization for medical information?

Covered entities such as doctors and hospital administrators must obtain your written authorization in order to share such medical information with life insurance companies or other outside businesses.

How long does it take to file a HIPAA complaint?

To file a complaint with HHS, fill out a " Health Information Privacy Complaint " (PDF) form and file it within 180 days of the alleged act.

What information does a medical record include?

Medical records may include your medical history, family medical history, information about your lifestyle, past procedures, laboratory test results, prescribed medications, ...

How to retrieve a disclosure?

Contact the person or entity responsible for the disclosure, ask them to retrieve the disclosed records, and request that whoever received them destroy their copies . The responsible party may be willing to help you in the event that an error has occurred.

Can you sue for invasion of privacy?

The law of your state may provide other legal avenues for relief, such as the right to sue for invasion of privacy or breach of doctor-patient confidentiality, and receive damages as compensation for injuries suffered as a result of the disclosure of medical records.

Can you share medical records without your consent?

HIPAA and Medical Records. Health care providers, health insurance companies, and other entities involved in the administration of health care may not share personally identifiable medical information without your consent. It is important to note that this rule does not restrict the ability of doctors, nurses, and other providers to share ...

What was the name of the nurse who was arrested for a medical error?

Vaught, a former nurse at Vanderbilt University Medical Center, was charged with reckless homicide after a medication error killed a patient. A former nurse at Vanderbilt University Medical Center in Nashville, Tenn., was arrested and charged with reckless homicide and abuse in February for making a medical mistake that resulted in an elderly ...

Who took the wrong medicine out of a dispensing cabinet?

The report details how Vaught mistakenly took the wrong medicine out of a dispensing cabinet.

Why did the Nashville District Attorney bring criminal charges against Vaught?

The Nashville District Attorney's office told the Tennessean it made the decision to bring criminal charges against Vaught specifically because she administered the fatal medication after overriding the safety mechanism in the dispensing machine. Medical errors are common.

What is the American Nurses Association's statement criticizing the charges?

The American Nurses Association issued a statement criticizing the charges, saying that "the criminalization of medical errors could have a chilling effect" on health care workers' willingness to report errors.

Why do medical errors occur?

Manges says that most medical errors occur because of systemic problems. Human error is inevitable, she says, and hospitals should account for that by instituting safety checks and protocols.

How common are medical errors?

Medical errors are common. Some researchers estimate they're the third leading cause of death in the United States. And many in the patient safety community say they don't understand what prompted the DA's office to prosecute this case in particular.

What are the most high profile cases?

Most high-profile cases tend to involve death, a significant injury or a patient well-known in the community, he says. And prosecutors tend to focus on nurses, he says, rather than physicians or hospital administrators, though he's not sure why.

Why should patients be told about all harmful errors?

Ethicists have long recommended that patients be told about all harmful errors, to demonstrate respect for patients and foster honesty in the patient-provider relationship. ( 3,4) Increasingly, hospital policies and regulatory agencies also require disclosure of "unanticipated outcomes." ( 5) Yet disclosure of errors, particularly discussion of the details of the event, continues to be uncommon. In one recent national survey of both the public and physicians, only one-third of respondents who had personally experienced a medical error said that the involved health care professionals had disclosed the error or apologized to them. ( 6)

Why do doctors hesitate to disclose information to patients?

Studies of physicians' attitudes have identified several important barriers to disclosure, such as physicians' fear of litigation, concern about whether the information might harm patients, and discomfort with how to share the information. ( 7-9) These barriers can lead physicians to "choose their words carefully" when talking to patients about errors, mentioning the adverse event but avoiding explicitly stating that an error occurred. In addition, physicians want to apologize to patients but worry that doing so will increase their legal liability. Physicians further wonder whether to take personal responsibility for an error, especially given the patient safety movement's emphasis that most errors are not failures of individual providers but rather breakdowns in the system of care.

How to improve error disclosure?

First, they can provide emotional support for health care workers as an explicit component of their patient safety program. In addition , they should offer communication skills training and the opportunity for physicians to practice disclosing errors, analogous to workshops that teach physicians to discuss other difficult topics such as end-of-life care. We have used standardized patients to allow surgeons to practice disclosing a major error and to receive feedback; to date, these surgeons report this to be a valuable and novel learning experience. Finally, education of physicians and other health care workers about the causes and prevention of errors can dispel the misperception that errors are usually the fault of individual providers.

How should error disclosure be supported?

Institutions should support error disclosure both by providing communication skills training and by implementing programs to support health care workers' upset emotions following a medical error.

What should be disclosed to patients?

Harmful errors should be disclosed to patients. Such disclosure should include an explicit statement that an error occurred, basic information about the error's cause and prevention, and an apology.

What does it feel like to be a physician after a medical error?

( 7,18-20) As highly responsible individuals, it is not surprising that most physicians will feel a sense of shame and culpability for errors, disappointment about failing to practice medicine to their own standards, and fear about possible law suits.

What was the medical history of a 10-year-old child?

The child had no past medical history, was in excellent health, and all immunizations were up to date with the exception of Hepatitis B. The physician discussed the issues around vaccination with the patient's father and obtained consent. The nurse drew up the vaccine and the physician administered it. After administration, the physician went to record the lot number and discovered that a dose of vaccine for Hepatitis A had been given instead of Hepatitis B.

What to do when a pharmacy gives you the wrong prescription?

If you have been prescribed a medication and your pharmacy has given you the wrong prescription or you are otherwise concerned about the medication or instructions, it is important to speak up right away. Any questions or deviations from the expectations of a prescription should be brought ...

What happens if a healthcare provider prescribes the wrong medication?

The healthcare provider prescribes the wrong medication. The incorrect medication is dispensed by the pharmacy to the patient. The pharmacy dispenses the incorrect dosage of medication to the patient. Patients who are prescribed the same medication regularly will likely notice if the information or pill itself has changed.

What to do if prescriptions are not what you expected?

If the shape, color, or markings is not what you expected, return to the pharmacy and ask to speak to the pharmacist.

What is the most obvious risk of errors?

The most obvious risk of errors is the fact that patients could take the wrong medication, or an inadequate dosage, which could result in illness or injury. Some patients do not realize that they have been given the wrong prescription medication until after consuming it and noticing unexpected side effects or no effect at all. Giving patients the wrong medication can have disastrous consequences.

What are the risks of pharmacy errors?

The most obvious risk of pharmacy errors is the fact that patients could take the wrong medication, or an inadequate dosage, which could result in illness or injury.

Why do pharmacies make mistakes?

The truth is that pharmacies make mistakes – sometimes purely accidental, and sometimes due to negligence. When you are prescribed or given the wrong medication, your health and wellbeing is placed at risk. Pharmacy errors occur more often than most patients would like to know.

What are the errors in pharmacy?

Pharmacy errors occur more often than most patients would like to know. Whether the error is filling the wrong prescription, inaccurately filling a pre scription, or failing to provide patients with necessary information, these errors can be detrimental to patients. So, what do you do if your pharmacy makes a mistake or gives you ...

How to ensure that you are informed of your medical results?

Another way you can ensure that you remained informed of your medical test results is to make notes on your calendar of when medical test results should be released and communicated. If you have not heard from your doctor on that date, follow up and make sure that they are up to date on your treatment.

Why Would My Doctor Withhold Test Results from Me?

This is because test results are used to determine whether further treatment is necessary.

Why is it important to keep medical records?

These records and receipts may be useful in reminding yourself and others what tests have been performed on you and what test results you are currently entitled to receiving.

Can you file a medical malpractice lawsuit?

Additionally , you may be able to file a medical malpractice lawsuit if your injury is particularly serious. You will have to prove in court that you received actual injuries as a result of the doctor’s failure to communicate test results. Also, you will need to prove that the failure to communicate test results is directly traceable to your doctor.

Do you have to know the results of a medical exam?

As the patient, you are entitled to know the results of your medical exams. All medical professionals are held to a high standard of medical care, and that standard of care includes informing the patient of the outcome of any medical test or examination, such as a colonoscopy or a mammogram, that is performed on them. Your doctor should also inform you of the purpose of the medical exam, and also of any dangers or side effects that might result from the exam.

Can you forget to tell a patient about a test?

For one, they may simply forget to tell the patient about the test results. More often, test results can be lost or confused along the chain of communication in a hospital . Test results are often relayed between several different people, such as from a nurse to the general physician or from a general surgeon to a specialized surgeon.

Do I Need a Lawyer if My Doctor Failed to Tell Me My Test Results?

An attorney can help specify your course of action if you have been injured as a result of your doctor’s errors. Also, a lawyer can recommend alternative legal actions that might be appropriate for your claim.

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