athena healthcare has a patient portal, can you delete your account

by Dr. Claudia Fadel V 9 min read

Patient Portal Login | athenahealth

4 hours ago Having a patient portal account also helps to eliminate the amount of paper waste a practice produces. Documents, letters, and orders that might otherwise be mailed to you can be sent quickly and conveniently to your portal account. You will continue to have access to these documents until you choose to delete them from your inbox, so you won’t have to worry about … >> Go To The Portal


What is an athenahealth account and how do I use it?

Having a patient portal account also helps to eliminate the amount of paper waste a practice produces. Documents, letters, and orders that might otherwise be mailed to you can be sent quickly and conveniently to your portal account. You will continue to have access to these documents until you choose to delete them from your inbox, so you won’t have to worry about …

Why am I not configured for access to athenahealth?

Once you have created your account through the Vida app, you will also want to open your Athena Patient Portal account. The Web-based Patient Portal gives you secure and convenient access to your health information including easy access to: Account balance and paying bills; Ability to update health plan, personal or contact information

How do I contact athenaNet support?

You agree to notify Athena immediately of all unauthorized use of your account and if the security or secrecy of your account login information has been compromised. You may be held responsible for any losses incurred by Athena or any other user of the Service that are in any way related to your failure to maintain the security of your account ...

Where can I learn more about Athena’s Patient Engagement Solution?

patient portal • Alleviates staff phone call burden and decrease no-shows (8% decrease on average). By engaging patients—with their choice of reminder communication, live operators working on your behalf, and the online portal— athenaCommunicator can help drive patient satisfaction for your practice.

How do I delete my Athena account?

DELETE ACCOUNT To permanently delete your Account, please contact us at help@athenaclub.com. Once you terminate your Account, any information stored on your Account will be deleted from our databases.Sep 5, 2017

How do I reset my AthenaHealth account?

How do I reset it? To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You'll be sent a link at that email address that you can use to reset your password.

How do I request a deletion account?

and the email address ……………….. For some reason, I have decided not to use the account again; therefore, I request that you kindly delete my account from your database and delete all (Email notifications, additional email addresses, marketing emails, payment detail, or any other information).

What is AthenaHealth patient portal?

Our Platform (AthenaHealth) Patient Portal Website Policy. Patient Portal: A secure messaging service that is intended to facilitate dialogue regarding your health matters.

How do I reset my Athena password?

Visit Othena.com and click on the Patient Login button. Click on the Set Password button. Enter the email you used when you registered. You can now set or reset your password.Jan 26, 2021

How do I contact athenahealth com?

For customer support please call 1-800-230-2150 or email athenaText Support.

What happens when you request to delete an account?

To request an account be permanently deleted expresses your intention to fully remove both your user account and any existing information relevant to your user account. This cannot be undone, and we won't be able to recover any of your data including your saved lists and email alerts in the future.Jun 12, 2021

How do I delete my wiki account?

You cannot delete a Wikipedia account due to restrictions on the MediaWiki software, but you can have all of your user (and, in some cases, talk) pages deleted, your username changed, and your account locked.

How do I permanently delete my rave account?

Users can request account deletions by emailing contact@rave.io with their account information.Sep 13, 2021

Is athenahealth portal safe?

Athena Health is the secure Electronic Health Record (EHR) program that Oaklawn Medical Group uses to hold and store all the personal health information of our patients. It is also the program that is used by medical group patients to pay their bills online. Athena Health QuickPay Portal is fully protected.Jul 22, 2021

Does Athena have a Patient Portal?

Patient Portal Login. athenahealth. Are you a patient looking for your patient portal? If so, the link below will help you get there.

Does athenahealth portal have an app?

Designed for doctors and healthcare providers, the athenaOne app is a secure, mobile extension of athenaNet clinical workflows designed to help athenaClinicals customers deliver better care. Simply log in with your athenaNet credentials to get started.

What is the Athena Health Privacy Policy?

This privacy policy (“the Policy”) describes how athenahealth, Inc. ("athenahealth," “we,” “us,” "our”), and its subsidiaries and affiliated companies may collect, use, and share information about you that we obtain through www.athenahealth.com (“the Website”). This Policy does not apply to other athenahealth platforms (e.g., Epocrates, athenaCollector, athenaClinicals, athenaCommunicator, athenaCoordinator, etc.), to other athenahealth product offerings that have their own privacy policies (e.g., athenaText), to the athenahealth Patient Portal, to other websites that we operate, or websites of third parties to which we provide links, unless otherwise identified in this Policy. This Policy will apply to any offline location that makes this Policy available to you. We do not control and are not responsible for the privacy practices of, or the data available on, the websites of other entities and we urge you to evaluate the soundness of these practices for yourself.

What is Athena Health?

athenahealth is a provider of network-enabled services for hospital and ambulatory customers nationwide, headquartered in the United States. For more information about athenahealth, please see the “About” section of the Website at www.athenahealth.com.

When is the California Privacy Notice effective?

Effective Date: January 1st, 2020. Last Reviewed: February 8, 2021. This Privacy Notice for California Residents (“Notice”) supplements the information contained in this Policy and included above, and applies solely to visitors, users, and others who reside in the State of California ("consumers" or "you").

What are service providers and third parties?

Service providers and third parties are used, for example, to track and associate internet search and browsing behavior with our advertisements, to provide analytics, and to provide functionality on the Website. In addition, we may share Website usage and information with these service providers and third parties to manage our content, administer ads, provide insights to us related to marketing needs, for market research purposes, and to analyze our marketing efforts.

What is AthenaCapture app?

athenaCapture is an application intended to be used by Authorized Users of athenaNet.To access and use athenaCapture, you must be designated as an Authorized User pursuant to a Services Agreement (the "Services Agreement") entered by, and currently in effect, among athenahealth, Inc., and the organization (s) you are accessing this application on behalf of (each, an “Athenahealth Customer"). athenaCapture is a mobile application that is designed to provide the interface for healthcare providers (“Providers”) who are Authorized Users of an Athenahealth Customer, to allow such Providers to upload image information, acting in your capacity as an Authorized User, while using your phone.

What is education records?

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO.

What is the meaning of "to evaluate"?

To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

What is Athena Health Privacy Policy?

This privacy policy describes the practices of athenahealth, Inc. (“we” or “athenahealth”) with regard to information about you that we obtain, either directly or indirectly through you and/or third-party vendors, through the athenaText application (“the application” or “athenaText”). This policy does not apply to (i) other athenahealth platforms (e.g., athenaCollector, athenaClinicals, athenaCommunicator, athenaCoordinator, athenaCoordinator Enterprise, athenaCoordinator Analytics, etc.), (ii) athenahealth.com and other applications that we operate, (iii) information that we obtain outside of the application, or (iv) applications of third parties to which we provide links. We do not control and are not responsible for the privacy practices of, or the data available on or through, the applications of third parties, and we urge you to evaluate the soundness of these practices for yourself.

What information does Athena collect?

When you use our mobile applications, in addition to information described in our Privacy Policy, such as your profile and contact information, we automatically collect certain information from your device including your precise geolocation, information about your device such as the device type, device ID, operating system, wireless service provider and information about the operation of our application and your usage of our application, including features you used, pages you viewed, and when and for how long you used the application. By using Athena mobile applications, you agree that Athena may collect this information and use, transmit, process, and store that information as described in Athena’s Privacy Policy including to provide and improve our Services.

How old do you have to be to apply for Athena Health?

athenahealth values the privacy of those under the age of 18 and does not wish to obtain any information from or about them through the application. If you are under 18 and are not supervised by an adult, please do not use the application.

What is provider directory?

The Provider Directory is provided for informational purposes only. You assume full responsibility for the communications with any individual you contact through the Provider Directory. The database of information which drives the Provider Directory does not contain sufficient information with which to verify credentials under the standards of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), National Committee for Quality Assurance (NCQA) of the Utilization Review Accreditation Committee (URAC), and use of the Provider Directory to verify the credentials of physicians is prohibited. The inclusion of a healthcare professional in the Provider Directory is not an endorsement of any such healthcare professional by Athena, any of its licensors, affiliates or any third party sponsor of any component of the Services. Athena does not guaranty the accuracy of the information included in the Provider Directory and assumes no liability for any inaccuracies contained therein.

Can you use PHI without permission?

not use or disclose User PHI except (i) as required or permitted by law, (ii) as permitted under the terms of the Agreement or any permission of User under the Agreement, or (iii) as incidental under HIPAA to another permitted use or disclosure;

Can Athena use PHI?

not request, direct, or cause Athena to use or disclose PHI unless the use or disclosure is in compliance with applicable law relating to the privacy and security of patient data and is the minimum amount necessary for the legitimate purpose of such use or disclosure;

What happens if you violate the Terms of Use?

If your violation of these Terms of Use causes harm to others, you agree to hold us and our licensors and affiliates harmless against any liability for that harm. If there is any dispute between us concerning these Terms of Use or your use of the Services, you agree to submit the dispute to non-binding mediation, followed by binding arbitration. Both the mediation and the arbitration will be governed under the rules of the American Arbitration Association, and the venue for the arbitration will be Massachusetts.

Why am I logging in with athenahealth?

We’re using athenahealth to help you access, manage, and protect your online health information using a single email and password. You can use this email and password anywhere you see the "Log in with athenahealth" button, including patient portals and other apps you use to manage your health records from various healthcare providers.

What if this is my first time logging in with athenahealth?

If this is your first login because you don’t yet have an athenahealth account, please refer to your healthcare provider’s instructions for registering for their patient portal and you will be walked through creating an athenahealth account as part of that process.

I entered my login information correctly, but it says I am not configured for access

First check the name of the healthcare provider on your screen. You will receive an error that you are not configured for access for any of the following reasons:

I forgot my password. How do I reset it?

To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You’ll be sent a link at that email address that you can use to reset your password. To learn more about the password reset process, please see the section on “Resetting your password”.

What is mobile health?

Mobile health is part of the wider “eHealth” movement, which is using technology such as computers, mobile phones, mobile health apps and patient monitors for health services and information. Both mobile health and eHealth help providers get the information they need to improve health care outcomes and lower costs.

Why is telemedicine important?

Telemedicine offers important benefits, such as better access to health care for isolated populations, better preventive care and reduced costs of care. When bringing telemedicine into your practice, it is important to stay focused on fostering dialogue, interactions and trust with patients.

Table of Contents

See more on athenahealth.com

I. Scope and Purpose

  • This privacy policy (“Policy”) describes how we at athenahealth, Inc. and our parent companies, subsidiaries, and affiliated companies (“athenahealth,” “we,” “us,” “our”, and/or “athena”) may collect, use, and share information about you that we obtain through www.athenahealth.comand other websites and applications that link to this Policy (collectively, the “Sites”). This Policy also …
See more on athenahealth.com

II. What Does Athenahealth do?

  • athenahealth is a provider of network-enabled services for hospital and ambulatory customers nationwide, headquartered in the United States. We offer cloud-based solutions in healthcare to deliver providers with multiple potential solutions including electronic health records, revenue cycle management, and patient engagement tools. For more information about athenahealth, pl…
See more on athenahealth.com

III. What Information Do We Collect?

  • We may collect information from you in the following ways: 1. We collect information you provide directly to us, such as when you voluntarily enter information into fields on the Sites, sign up for or request certain services or information, agree to participate in our surveys, or call our customer service. Depending on how you interact with us, we may ask for your name, practice/organizatio…
See more on athenahealth.com

IV. How Do We Use Your Information?

  • We use your information: 1. In ways that you would expect us to based on why we collected it. For example, if you contact us with a request for information about our products or services, we will use your information to respond to your request. 2. To enhance and improve our services, including to optimize our Sites’ functionality and identify our visitors and users’ areas of interest…
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v. Sharing Your Information

  • We share information outside of athenahealth in the following circumstances: 1. With service providers and vendors that provide services to us, such as to provide analytics, manage our content, administer ads, provide insights to us related to marketing needs, for market research purposes, and to analyze our marketing efforts. 2. With third parties that provide use audience m…
See more on athenahealth.com

VI. Retention and Protection of Data

  • While we maintain your information, we protect it using administrative, physical, and technical security safeguards designed to protect your information. Despite these measures, we cannot guarantee the security of the information we maintain about you. Return to top
See more on athenahealth.com

VII. Cookies and Automated Data Collection Technologies

  • Our Sites use cookies and similar technologies (such as pixels and pixel tags, ad tags, Software Development Kits (“SDKs”) clear GIFs, session replay scripts, and Javascript). Cookies are small text files placed on your device that help the Sites work and help us gather statistical information about how visitors use the Sites, improve your experience, and maintain security. Cookies also h…
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VIII. Social Media and Other Integrations

  • Some of our Sites and services may have social media and technology integrations that are operated or controlled by separate entities. We also may collect information from third party social media and marketing companies to enhance our data sets. Some examples include: 1. Links.Our Sites include links that hyperlink to websites, platforms, and other services not operat…
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IX. Your Rights and Choices

  • You have the following rights and choices for managing the information we collect about you: 1. Controlling Cookies with your Browser. Most browsers accept cookies by default. You can instruct your browser, by changing its settings, to decline, or to delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit c…
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