fqhc with patient portal

Why is the FQHC offering access to the portal from home?

Our new patient portal is here! We have been hard at work establishing our new electronic health record in order to best to support efforts in coordinating and providing care. ... Health Access Network (HAN) is a Federally Qualified Health Center (FQHC) that was started in September 2003 and now has clinic locations in the rural communities of ...

What is the FQHC doing to improve patient engagement?

Patient Portal; Careers; WHS 2022; Our Locations. Newark. Corporate Office 741 Broadway Newark, NJ 07104; 751 Broadway Newark, NJ 07104; 101 Ludlow Street Newark, NJ 07114; 92 Ferry Street Newark, NJ 07105; East Orange. 444 William Street East Orange, NJ 07017; Irvington. 1148-1150 Springfield Ave Irvington, NJ 07111; Orange.

Why did the FQHC choose to install iPads in the clinic?

 · Guest Post by John Deutsch from Bridge Patient Portal, an FQHC Connect Community Sponsor.. Current trends in healthcare are prioritizing patient needs more than …

What is the patient portal?

Here you can: View details about upcoming appointments with our practice. Exchange secure messages with our staff. Update contact & insurance information. Access your most recent lab …

What is the FQHC portal?

The FQHC sees improved communication between patients and providers, and views every instance when a patient emails a provider, nurse, or health coach as an opportunity to take a step towards better health. Patients find the portal to be useful and convenient, as it provides direct access to their health care and information as they need it. The portal supports the organizations philosophy of person-centered and respectful care, and perceives a resulting increase in responsibility and ownership among patients. Now that patients have a greater familiarity and comfort level with technology, the organization is planning to use telemedicine to offer virtual appointments to some patients.

What did the FQHC do to improve the portal?

The FQHC also took measures to increase patient support and acceptance of the portal. The organization used questions and points of confusion from telephone calls about the portal to identify areas for improvement. The organization also engaged a group of peer volunteers to help some of the older patients who were having difficulty using the portal.

Why is portal important?

The portal has proven to offer a much better means of communication. The care team is now able to keep in contact with patients more reliably and ask them direct questions when needed. Using the portal has enabled the organization to be more transparent and interactive with patients, and to proactively send patients the information they need.

How many no returns per month for a federally qualified health center?

A large Federally Qualified Health Center (FQHC) faced challenges communicating with their patients, resulting in as many as 200 no-returns per month. This loss of contact resulted in lost revenue and wasted staff time, and had the potential to diminish patient health through lack of follow-up.

Can iPads be used in a clinic?

The FQHC determined that tablet computers would provide the easiest experience for patients accessing the portal from a clinical setting, and chose to install iPads. Patients use these iPads in the clinic to submit requests directly to the care team while at their appointment. Patients can also access the portal on a mobile app or website when not at the clinic.