fmh patient portal aurora, il./ castle ortho

How do I use ortho Illinois patient portal?

Castle Orthopaedics & Sports Medicine - Aurora Ogden Make an Appointment (630) 978-3800 Schedule Online Call (630) 978-3800

Why choose Castle Orthopaedics&Sports Medicine?

Having trouble logging in? Try one of the recovery options below to get back into your account.

What is the patient portal and how does it work?

Just give us a call at 815-398-9491 and ask to begin access to the Patient Portal service. After your identity has been confirmed you will be asked for your permanent email address and issued a user name and password. Access to the Patient Portal is available from the home page at www.orthoillinois.com. You can also stop at the check-in counter ...

What services are offered at Aurora orthopedic?

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Castle Orthopaedics & Sports Medicine

Knees need replacing…fractures need mending…sports injuries need treatment. And they all need the skills of an orthopedic specialist.

Our Practice Philosophy and Approach to Care

At Castle Orthopaedics & Sports Medicine, your condition is treated by the area’s top specialists. Our patient-focused team directs you with care, from diagnosis through rehabilitation. And it all happens in our state-of-the-art facilities with today’s most advanced technology.

What is patient portal?

The Patient Portal offers you the convenience of viewing the demographic information we have on record for you and making changes to that information. Contact information such as your address, phone numbers, and email may be changed when needed as well as personal information such as name of employer or insurance provider. You can also change the name of the pharmacy to which you prefer us to send any prescription orders.

How to access Patient Portal in Illinois?

Access to the Patient Portal is available from the home page at www. orthoillinois.com. You can also stop at the check-in counter in our office to request the service and receive your user name and password on-site.

How long does it take to get a response from the Patient Portal?

We will try to get you a response within 24 hours, but depending on the nature of your request, more time may be needed before we are able to reply. You will receive an email alert advising you to log in to the Patient Portal to privately review our response to your communication.

How to set appointment on a doctor's schedule?

Your doctor’s scheduler will then contact you either by phone or through a message on the patient portal to set the actual appointment.

Can you refill prescriptions through the Patient Portal?

At this time, prescription refill requests are not accepted through the Patient Portal. However, new conveniences and services will continually be added so log on frequently to see new enhancements!

Can you use the Patient Portal at Ortho Illinois?

You can use the Portal to send and receive non-emergency communication and requests to your physician or nurse. All incoming communication is received at a central location at Ortho Illinois where it is distributed to the appropriate person for response. Please remember that communication through the Patient Portal is not a substitute ...

Is the Patient Portal free?

No. The Patient Portal is provided as a free convenience for our patients.

Requesting Medical Records

Requests for access to medical records can be made through a remote website portal for quicker processing and transfer.

Surprise Billing Disclosure

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Read about Your Rights and Protections Against Surprise Medical Bills.

Medication Recycling

Help keep water supplies safe by recycling your unused or expired prescription and over the counter drugs. Never flush, or dispose of medication down a sink or in garbage. Walgreens currently provides free, secure drug drop off kiosks in three of their area stores year-round.

How to access Lutheran health records?

Access your health records online and manage your health 24/7 with Lutheran Health Network's MyHealthHome, our online patient portal. It's a simple, secure, free and convenient way to: 1 Review your records and even download, fax or email information 2 Request provider appointments and prescription refills 3 View lab results and radiology reports 4 Communicate with participating physician offices online 5 Review details of a hospital stay, including the reason for admission, as well as procedures, results and discharge summary

What is a hospital review?

Review details of a hospital stay, including the reason for admission, as well as procedures, results and discharge summary

How to contact Fox Valley Orthopedics?

Please note this form is not HIPAA compliant and is not a secure way to communicate patient care related questions or concerns. Please do not include personal medical information on this form. Any personal details we need from you to set up your appointment will be asked when we speak with you on the phone. The purpose of this form is to request a call, request an appointment, or to give us feedback. Please call us at 630-584-1400 should you have any questions or concerns about this form.

What does it mean to live in pain?

Life in pain means missing out on things you love.

Can you get back to a pain free life at Fox Valley Orthopedics?

If you have been dealing with aches and pains that have lasted for more than a week, don’t put off getting help another day. At Fox Valley Orthopedics, we can help you get back to a pain-free, comfortable life. For more than 45 years, our skilled team of orthopedists have served members of our community when injuries, illness, and aging have reduced their quality of life.

How old do you have to be to get a proxy for MyCenturaHealth?

Individuals 18 years of age or older may grant friends and family proxy access to their MyCenturaHealth account at any time by logging in and granting access directly through the portal. Parents or legal guardians of minor children up to age 12 may request proxy access to their child’s MyCenturaHealth account by completing the Patient Authorization for Third Party Access to Patient Portal Form.

How to access Centura Health records?

If you've been a patient in one of our hospitals or Centura Health Physician Group physician practices, you may request access to your medical record by downloading a copy of the Patient Request to Access Medical Records Form (also available in Spanish ), complete it and either bring it in or fax it to the entity’s Health Information Management department to request your medical record.