first time using patient portal village health partners

by Derrick Monahan 5 min read

Patient Portal FAQs | Village Health Partners

27 hours ago McKinney Medical Village (469) 382-3717. Frisco Medical Village (469) 382 - 3415. You can also gain easy access your patient portal account by using the "Mobile Phone" sign-in option. Simply enter your name and date of birth, then we'll text you a verification code to log in and get instant access to your portal! >> Go To The Portal


Will my doctors know that I'm participating in villagehealth?

McKinney Medical Village (469) 382-3717. Frisco Medical Village (469) 382 - 3415. You can also gain easy access your patient portal account by using the "Mobile Phone" sign-in option. Simply enter your name and date of birth, then we'll text you a verification code to log in and get instant access to your portal!

How do I access the patient portal?

Village Health Partners empowers patients with the tools they need to take control of their health. Become a part of our family and gain a health partner, care team and care plan to live a happier, healthier life. Open 7 days a week So you can get care when you need it, from the providers that you trust. Learn More Telehealth Options

How do I login to the villages portal?

A. In an emergency, call 911 and get help at the nearest hospital. After you get treatment, you can reach an integrated care nurse seven days a week, 24 hours a day by calling 1-800-767-0063 (TTY 711). Be sure to tell all of your doctors, your dialysis clinic and VillageHealth about your emergency care.

Why choose Village Health Partners in Plano?

STEP 1: CREATE AN ACCOUNT USING A DESKTOP COMPUTER. From your desktop computer, visit TheVillagesHealth.com/portal-login. Enter your patient information into the required fields. Be sure to use the same information that we have on record for you. When you are finished, click “Continue.” STEP 2: VERIFY

How do I activate the VillageHealth program and get started?

Call the VillageHealth enrollment team at 1-800-767-0063 (TTY users: 711) to talk with one of our knowledgeable enrollment specialists to get your...

How do I become eligible to participate in the VillageHealth program?

If you have kidney disease and participate in a health plan or accountable care organization (ACO), you might be eligible for VillageHealth. To fin...

How can I verify that my health insurer endorses the VillageHealth program?

Using the phone number provided on the back of your insurance card, contact your health insurance company to ask them about VillageHealth.

Why didn’t my health insurance company inform me about this program?

Oftentimes there are numerous benefits offered by health plans. If you look at your plan documents, you will most likely find information on Villag...

Do I have to pay anything to participate in the VillageHealth program?

No. The VillageHealth program is provided by participating health plans and accountable care organizations (ACOs) at no cost to members who meet th...

Will I still be able to see the same doctors and/or go to the same dialysis clinic?

Participation in the program does not require you to change doctors or dialysis clinics, provided they are participating providers under your healt...

Will my doctors know that I'm participating in VillageHealth?

Yes. Your integrated care nurse, in partnership with your health plan or ACO, will contact your doctors to tell them you are participating in the p...

When should I call my VillageHealth nurse?

Your integrated care nurse is here to support you. If you have questions about your medical care (such as medications and diet) or need help to bet...

What do I do in an emergency?

In an emergency, call 911 and get help at the nearest hospital. After you get treatment, you can reach an integrated care nurse seven days a week,...

Will my eligibility to receive a transplant be affected if I participate in the program?

No. We encourage you to complete evaluation and testing to remain active on the transplant list.

Maintaining good health as our bodies age is tough

Village Health Partners empowers patients with the tools they need to take control of their health. Become a part of our family and gain a health partner, care team and care plan to live a happier, healthier life.

Providers who treat you like family

Physicians, advanced practitioners, medical assistants, counselors and dietitians who listen to you and work with you where you’re at on your health journey.

Convenient, modern locations

Are you looking for a physician in Plano, Frisco or McKinney? Find a primary care facility that’s close to home and has all of the labs, imaging and specialists you need under the same roof.

Your dedicated team

Maintaining good health shouldn’t be hard. That’s why your provider works with pharmacists, care coordinators and dedicated specialists to help you manage your prescriptions, coordinate referrals and stay on track with your health.

Technology to keep you connected

From virtual appointments and prescription refills to asking your provider questions, the patient portal can keep you connected to your team and on-target with your health goals.

Patient Portal

Get answers to your questions in real-time, explore an extensive kidney resource library, see your latest lab results, set your health goals and learn more about treatment options available —all in one place. When choosing a treatment option be sure to work with your physician to find the right one for you.

Education Videos

From diet and nutrition basics to an overview of treatment options, watch videos on topics that are important to you.

STEP 1: CREATE AN ACCOUNT USING A DESKTOP COMPUTER

From your desktop computer, visit TheVillagesHealth.com/portal-login. Enter your patient information into the required fields. Be sure to use the same information that we have on record for you. When you are finished, click “Continue.”

STEP 2: VERIFY

Request a temporary passcode to be sent to either your email address or phone number. Choose your preferred method and click “Send Code.”

STEP 3: RETRIEVE AND ENTER CODE

Check your email or cell phone for the 6-digit code. Enter the temporary passcode and select “Continue.”

STEP 4: CREATE NEW PASSWORD

Enter a new password. Check the box to accept the terms and conditions. Then click “Continue.”

Leading the Way with Our Model of Care

Across all stages of a patient’s kidney care journey, we leverage our scale, experience and robust capabilities to deliver market-leading integrated care. Our offerings include personalized care coordination, predictive analytics and treatment option education.

How Highmark Is Achieving the Triple Aim for ESKD Patients

Highmark, a large Blue Cross Blue Shield-affiliated company, recognized that achieving the Triple Aim for their kidney care patients—one of their most medically complex outlier populations—would be nearly impossible with a traditional care management approach.

Get in Touch

Learn more about partnership opportunities and how integrated kidney care can help improve patient outcomes and drive cost savings.