fhslg patient portal

What is the FHS patient portal?

How to Register for FHS’s Patient Portal: A Step-by-Step Process Step 1 You will receive an email invitation to create your patient portal account. Click on the link provided in the email to start the registration process. Step 2 Enter first name, last name and date of birth. The Profile # and email will pull from the link provided in the email.

What is the MHS Genesis patient portal?

The Patient Portal is an online resource that provides secure access to portions of your medical record and an easy way to communicate with your Provider. Unlike conventional email, the patient portal is completely secure allowing you real time access to your medications, test results and upcoming appointments. ...

What is the patient portal and how does it work?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak ...

What is the secure patient portal (spp)?

Before you start, make sure you have a printed copy of your billing statement available to reference. Then the steps are: 1. Go to: www.quickpayportal.com. 2. Enter the QuickPay code from your statement. 3. Pay your bill.

What is a patient portal?

The Patient Portal is an online resource that provides secure access to portions of your medical record and an easy way to communicate with your Provider. Unlike conventional email, the patient portal is completely secure allowing you real time access to your medications, test results and upcoming appointments.

What is patient portal activation letter?

The patient portal is to be used for NON-URGENT issues only. If you’re sick and need to be seen, please contact the office. If you are experiencing a medical emergency or believe you are experiencing ...

What to do if you are experiencing a medical emergency?

If you are experiencing a medical emergency or believe you are experiencing a life threatening situation, call 911 immediately or go to your nearest emergency department. Any communication should be about you and not a family member.

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.

TOL Secure Patient Portal

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

MHS GENESIS Patient Portal

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Using MHS GENESIS and TOL Together

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way.

Log in to your Secure Patient Portal

If your military hospital or clinic uses TOL, click here to log in: >>TRICARE Online

How long does it take to get a medical group patient portal?

You should will receive an e-mail from the “Medical Group Patient Portal”, usually within 30 minutes. Click on the secure link in the e-mail and follow the online instructions to set up your account. Verify your identity through phone or text message.

What is the phone number for follow my health?

Should you have difficulty accessing your account, please call our Toll-Free Support Hotline at (877) 621-8014. Historic data for hospital-based data up until September 7, 2018 will continue to be available through your previous Follow My Health Patient Portal here.

How to contact Ascension Sacred Heart Bay?

If have questions about your medical records, you can contact the Ascension Sacred Heart Bay's Release of Information office at 850-747-6287. Should you have any difficulty registering for this service or accessing your account, please call our Toll Free Support Hotline at 1-866-735-2963. To register: Click here.

Does the Ascension Patient Portal include Sacred Heart visits?

Please note that the Ascension Patient Portal does not include records from your Ascension Medical Group Sacred Heart visits. To access this information, you will sign up for the Medical Group Patient Portal with these steps: