excela health patient portal login

by Emelie Huel 8 min read

Patient Portal FAQ | Excela Health

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How do I contact Excela Health Medical Group?

For questions about an Excela Health Medical Group bill or financial assistance, call the billing department, 724-527-8050 or 1-855-452-9838, Monday through Friday, 8 a.m. to 7:00 p.m. Patient Financial Assist Charity Care 0417 4-I-802.pdf Physicians Excluded From Charity Care.pdf

What is Excela Health doing with patient information?

Excela Health is committed to keeping patient information confidential and secure. To view a copy of our Notice of Privacy Practices that explains your rights and how Excela Health uses your information, click here.

How do I request medical records from Excela?

If you are a patient requesting your own medical records, please click the link below: If you are a third-party requesting records on behalf of one of our patients, please click the link below: Completed authorization forms can be scanned and emailed to: MedicalInfoRequests@excelahealth.org

How many hospitals are in Excela Health?

Welcome to Excela Health Excela Health, a 578-bed, tertiary-based health System in Westmoreland County, PA, includes three hospitals – Excela Westmoreland Hospital, Excela Latrobe Hospital and Excela Frick Hospital – and serves more than 23,000 inpatients, 700,000 outpatients and 100,000 emergency visits annually.

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Hospitalists

A hospitalist is a doctor who specializes in caring for hospitalized patients only. Excela Health hospitalists are board certified physicians with expertise in hospital-based medicine. Our hospitalists direct your care during your hospital stay and provide information related to your hospitalization to your primary care physician.

Directions & Parking

The links below provide useful information including directions, parking, and in some cases facility maps of hospitals and other facilities within Excela Health. Please open and print these as needed in order to make your visit to one of our locations as trouble-free as possible.

What counties does Excela Health serve?

Excela Health offers three hospitals in Westmoreland County – Frick, Latrobe and Westmoreland – as well as several affiliates and facilities located across the region. Beyond our hospital walls, we seek to enhance access to primary care, specialists, expand outpatient services and promote health and wellness.

How many employees does Excela have?

With more than 700 physicians and allied health professionals and 4,300 employees, Excela is a regional leader in clinical areas such as Cardiovascular Disease, Orthopedics and Emergency Medicine.

What is the phone number for Excela Health?

For questions about a hospital bill or financial assistance, call the Patient Accounting department, 724-689-1850 or 1-866-890-1412 , Monday through Friday, 8 a.m. to 7:00 p.m. For questions about an Excela Health Medical Group bill or financial assistance, call the billing department,

What happens if a patient doesn't have insurance?

If a patient does not have insurance, the bill becomes that patient’s responsibility. Additional payment options may be available if you meet program criteria or guidelines for financial assistance. Hospital services not covered by your insurance are billed to the patient.

What are independent physician services?

Independent physician services that bill separately include radiology, emergency room, pathology, urology and others. Arrangements for these and other services not provided directly by the hospital are the patient’s responsibility.

What is the phone number for hospital billing?

For questions about a hospital bill or financial assistance, call the Patient Accounting department, 724-689-1850 or 1-866-890-1412 Monday through Friday, 8 a.m. to 7 p.m. Communication (telephone, etc.) fees are not covered by any insurance.

What is included in an inpatient hospital bill?

An inpatient hospital bill includes charges for your room, linen services, nursing care and meals as well as certain other goods and services ordered by your physician. When a patient is discharged, the hospital submits the bill to the patient’s insurance company.

Is Excela Health a Medicare provider?

Excela is an accredited provider of service for Medicare and Medicaid patients. Excela Health and Excela Health Medical Group is contracted with most major payers, including but not limited to: Community Care Behavioral Health.

How to Request Copies of Your Medical Records

If you are a patient requesting your own medical records, please click the link below:

How Can You Contact Us With Questions About Our Privacy Practices or Your Experience?

Excela Health is committed to keeping patient information confidential and secure. To view a copy of our Notice of Privacy Practices that explains your rights and how Excela Health uses your information, click here.

Electronic Intake Forms

DRWeb is down for outside physician offices/non-EHMG physician offices and they will be unable to utilize the electronic intake form. Please see the form in Useful Links titled Downtime Intake Form.

Under Construction

This site is currently being redesigned. We have listed a few helpful links for you to use until our construction is complete. Thank you for your patience and understanding.