evaluating useability and patient experience of patient portal

by Jaqueline Ledner 9 min read

Portals in Inpatient Care: Evaluating the Usability, Use ...

12 hours ago Conduct a mixed-method evaluation of an inpatient portal’s use and related impacts on usability, use, and experience through a three-track evaluation approach. Build a Logic Model for assessment of an inpatient personal health record, drawing … >> Go To The Portal


Conduct a mixed-method evaluation of an inpatient portal’s use and related impacts on usability, use, and experience through a three-track evaluation approach. Build a Logic Model for assessment of an inpatient personal health record, drawing upon the knowledge gained in the first aim.

Full Answer

Are inpatient portals evidence-based?

Conduct a mixed-method evaluation of an inpatient portal’s use and related impacts on usability, use, and experience through a three-track evaluation approach. Build a Logic Model for assessment of an inpatient personal health record, drawing …

What are the outcomes of patient portals?

patient portal, patient experience, patient education, patient engagement. 2. Purpose. This study, Portals in Inpatient Care (PIC): Evaluating the Usability, Use and Patient Experience Associated with Patient Portal Technology at the Bedside, was designed to assess the impact of hospital-based patient portals on the patient experience, long-term

Do patient portals facilitate patient discovery of errors in electronic health records?

Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient Portal Technology at the Bedside Funding Mechanism Exploratory and Developmental Grant to Improve Health Care Quality through Health Information Technology (IT) (R21)

Do patient portals enhance patient engagement?

Portals in Inpatient Care: Evaluating the Usability, Use, and Patient Experience Associated With Patient Portal Technology at the Bedside Usability evaluation of a commercial inpatient portal. Usability evaluation of a commercial inpatient portal. Citation Yen PY, Walker DM, Smith JMG, et al. Usability evaluation of a commercial inpatient portal.

How do patients feel about patient portals?

Some patients recognize the role of patient portals in their health care, reporting satisfaction with the ability to communicate with their health care teams and perform tasks such as requesting prescription refills conveniently [3,16].

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How effective are patient portals?

Improve Clinical Outcomes Patient portals make tasks such as requesting prescription refills and referrals easier and more convenient leads to greater patient compliance – and when patients follow doctors' orders, clinical outcomes improve.Dec 8, 2017

How does patient portal improve patient care?

Further, portals help providers educate their patients and prepare them for future care encounters. When patients have access to their health data, they are better informed, and have the potential to generate deep and meaningful conversations regarding patient wellness during doctor's appointments.May 13, 2016

What are the challenges of patient portals?

Other disadvantages of patient portals include alienation and health disparities. Alienation between patient and provider occurs for those who don't access these tools. Sometimes, this is due to health disparities if a person doesn't have a method for using them.Nov 11, 2021

What are the cons of patient portals?

One con to keep in mind with patient portals is that some patients may not have much experience with computers, preventing them from getting the most out of it. Another drawback is the potential for data breaches, so you'll need to work with a vendor that provides robust, secure EHR software.May 23, 2017

What is the purpose of the patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.Sep 29, 2017

What is the goal of hie?

The goal of health information exchange is to facilitate access to and retrieval of clinical data to provide safe, timely, efficient, effective and equitable patient-centered care. HIE can also be used by public health authorities to assist in the analysis of the health of populations.