ellis hixny patient portal

What is the hixny patient portal?

With Ellis’ iCare portal, you can request a medication renewal, message a provider, and view your health records – from lab results to medications, from visit summaries to clinical notes – and so much more. Access Your Account LOG IN TO YOUR ACCOUNT REGISTER FOR AN ACCOUNT SCHEDULE AN APPOINTMENT ACCESS YOUR HIXNY ACCOUNT

How do I access my hixny health information?

Welcome to Hixny’s patient portal By using Hixny, you join more than five million patients in New York and western Vermont who have the ability to safely and securely view, download and transmit their electronic medical records. Partnering with over 10,000 healthcare providers, Hixny brings all of your health information together in one place.

What is the difference between hixny patient portal and MyChart?

Feb 08, 2022 · Hixny for Providers View your patients' health information from all of their doctors statewide--and share your information with your patient's whole care team. Pull records directly and securely through your EMR/EHR system or view patient information through our …

How can I view my patients'information?

You Can View Your Own Records. We offer an online patient portal that lets you see the same information from your health records that your healthcare providers see through Hixny. If you are a parent or legal guardian of a child, or the designated caregiver for another adult, you can access their records through this portal, too.

Who Can See Your Records

Your doctors have always been able to see your records from other providers in order to treat you. For a long time, they had to call or fax a request to another doctor’s office and have the records sent by mail, fax, email, or courier. They can still use all of these methods without your permission.

You have the right to know who is using your health information

If you have questions about which providers have viewed your records, or you are concerned that an unauthorized person may have accessed your records, contact us (opens in new window) directly.

You Can View Your Own Records

We offer an online patient portal that lets you see the same information from your health records that your healthcare providers see through Hixny. If you are a parent or legal guardian of a child, or the designated caregiver for another adult, you can access their records through this portal, too.

Register now for Hixny access!

Download and complete the form, have it notarized, and send it to Hixny. We’ll provide you with login credentials and you’ll have immediate, real-time access to your records.

How Do Doctors Get Permission to See Your Records?

The first time you visit a healthcare provider, urgent care center or hospital that uses Hixny, you’ll be asked to give your permission for that facility to get your records through Hixny. You might be asked for verbal consent on the phone, or an online signature before your visit—or to sign a short paper form or an electronic pad in the office.

You Can Deny or Withdraw Consent

If you do not want your providers to use Hixny to see your most up-to-date records from other members of your care team, you can deny consent when you’re asked for it. Remember that, to treat you, your doctor can still get your files using other methods without asking your permission.

What is the Hixny portal?

The Hixny patient portal and MyChart allow your doctor to view and share information like medication history and test results. Accurate, up-to-date information leads to fewer repeated tests, lowers risk of mistakes, easier second opinions and less chance of drug interactions.

Why is it important to access your medical records?

Accessing your personal medical records through a patient portal can help you be more actively involved in your own health care. Accessing your family members’ health information, with permission, can help you take care of them more easily.

Hours

9 a.m. to 5 p.m. for support and administration Monday through Friday, except New York State holidays Report an outage at any time.

Phone

Select 2 for support during business hours and for emergency assistance after hours

Chat

Our support team is available by chat during regular business hours (posted above).

Support Timeliness Policy

We strive to provide excellent customer service by reviewing and addressing all inquiries in a timely manner.

How Can We Help You?

All fields mandatory unless otherwise noted. Hixny does not share information with other organizations.