electronic media for patient portal

Are patients and physicians ready for online portals in healthcare?

Objective: To identify factors that affect appointment adherence and investigate the association of electronic patient portal (ePP) enrollment and patient adherence rates to appointments in the Neurology Resident Clinic (NRC). Methods: Patients scheduled for an appointment during the months of October 2015, February 2016, and June 2016 in the NRC were included. ePP …

What is the purpose of patient portal?

Each provider (including the hospital) uses a unique patient portal linked to a unique electronic health record (EHR). That's six different portals, six logins, and six different batches of...

How do electronic health records work for older patients?

To bridge the divide between patients and the healthcare system, this study developed and evaluated a patient portal, called "MyHealthPortal," that integrates PHRs with educational and support content about treatment decision making and care management for newly diagnosed patients. ... Using an Electronic Portal to Empower Patients with Breast ...

How many patient portal logins does a hospital need?

Oct 31, 2016 · The NextMD patient portal was rolled out in August 2010 and serves three core functions: 1) Providing patients with an electronic clinical summary, 2) Providing timely access to lab results, and 3) Providing secure messaging with clinical and office staff.

What is patient portal technology?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.Sep 29, 2017

What is patient portal in EMR?

Background. Electronic health record (EHR) patient portals provide a means by which patients can access their health information, including diagnostic test results. Little is known about portal usage by emergency department (ED) patients.

Is a patient portal the same as an EHR?

PHRs, EHRs and patient portals PHRs are not the same as electronic health records (EHRs), also called electronic medical records (EMRs), which are owned and maintained by doctors' offices, hospitals or health insurance plans.

What information can be accessed through a patient portal?

The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent doctor visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have Web access.

How do you use patient portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.Aug 13, 2020

What are the different types of patient portals?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.Feb 12, 2021

What are the software and hardware of telemedicine?

Common types of hardware used in Telehealth/Telemedicine consultations include carts, desktop/laptop computers and tablets. Carts are portable systems used for clinical and educational purposes. Clinical carts are used for patient care while educational carts are used for training, meetings, interviews, etc.May 4, 2020

Are CDR and EHR the same?

The Clinical Data Repository (CDR) is a service of the OneHealthPort HIE, it links different Electronic Health Record (EHR) systems and aggregates clinical, claims and demographic information in one easily accessible location. The patient records in the CDR are “Sponsored” by an entity or group of entities.Mar 31, 2017

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

What is meaningful use?

'Meaningful Use' is the general term for the Center of Medicare and Medicaid's (CMS's) electronic health record (EHR) incentive programs that provide financial benefits to healthcare providers who use appropriate EHR technologies in meaningful ways; ways that benefit patients and providers alike.

What are the benefits of a patient portal?

Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

What is portal message?

Portal messages are a secure, optional messaging tool built into the patient portal. Patient portal users can exchange messages with their pediatric practice, and the practice can receive and send portal messages with PCC EHR or pocketPCC.Jul 1, 2021

Why are portals important?

Yet, if we can get patients to use them, portals have a lot of potential benefits. Allowing patients to access their records can make them more informed. Asynchronous communication can be more efficient.

How many portals do patients need?

A patient should only need one portal – a comprehensive one maintained by his or her primary care physician (PCP), who shares data with all those specialists and hospitals, gets timely updates, and is great at keeping records.

Is it better to send test results electronically?

Sending test results electronic ally can be more timely . However, the current state of the art needs work. A big problem is that portals are not standardized and often don't talk to each other.

Why are patient portals important?

A major pro of patient portals is that they improve patient engagement. Engaged patients are more likely to stay loyal to a practice as compared to other organizations that don’t make much of an effort to connect.

What is an EHR in medical practice?

An EHR is a database of all the records for your patients. It’s much more efficient than an antiquated, paper-based method for organizing charts in your practice.

Can portals be simplified?

But portals interfaces can be easily simplified and a simple training brochure or online video could make a big difference in getting more patients used to the idea of using the system. It’s natural to have a number of questions about installing an EHR and activating a patient portal for your practice.

Can a portal be used to do things the old fashioned way?

Otherwise, patient data could be compromised, leading to fraud and identity theft. A portal can be tough for some patients to comprehend, especially if they have been used to doing things the old-fashioned way. However, you can educate and acclimate patients to the portal when you explain the benefits to them.

Can you educate patients on portals?

However, you can educate and acclimate patients to the portal when you explain the benefits to them. There is also the issue of patients being exposed to more medical jargon then they are used to, including acronyms and strange Latin terms for body parts.

Abstract

Purpose: Internet-based patient portals are increasingly being implemented throughout health care organizations to enhance health and optimize communication between patients and health professionals. The decision to adopt a patient portal requires careful examination of the advantages and disadvantages of implementation.

Methods

The study included 4 outpatient clinics affiliated with a university hospital in Oregon. These 4 clinics have Oregon-equivalent National Committee for Quality Assurance level III patient-centered medical home certification.

Results

At the beginning of the study period, panel sizes ranged from 5,915 (clinic 3) to 15,444 (clinic 4) and increased to between 9,425 (clinic 3) and 19,058 (clinic 4) by the end of the study period ( Figure 1 ).

Discussion

This study shows evidence that increases in patient-to-provider electronic messaging are positively correlated with increases in patient telephone calls at 2 of the 4 clinics. For the other 2 clinics, there was no indication of even a slight decrease in telephone calls.

Conclusions

While practices are increasingly making the decision of whether to implement a patient portal as part of their system of care, it is important that the motivation behind such a change be accurate.

In this issue

Patient–Provider Communication: Does Electronic Messaging Reduce Incoming Telephone Calls?