elationemr patient login

How does elation work for my patient?

How does it work? 1 Send a letter through Elation to your patient's Passport. 2 Your patient will be notified (by email, text &/or mobile push notifications) to check their Passport for the new message 3 From their Passport account, your patient can read your letter, view attached documents, and reply (with attachments). More items...

How do providers send letters through elation?

Providers send a letter through Elation to their patient’s Passport, just like an email. The patient gets notified, either by email or text, to check their Passport for the new message.

How do patients receive messages from elation patient passport?

Any message from a patient is immediately sent back to the provider’s Passport queue in the Homepage – just like how providers receive messages from within their practice today. “Patient Passport Messaging” is the ability for patients to initiate and send their own messages to their provider’s practice through Elation Patient Passport.

How can my practice benefit from elation clinical EHR?

Your practice can communicate with patients regarding their health, directly from Elation’s Clinical EHR without disrupting current business processes. Your practice can share key clinical information like lab reports directly from the patient’s chart.

What is an elation passport?

The Elation Patient Passport is an online portal for providers and their patients to securely share and communicate regarding their health information. With Passport, patients can access their visit summaries, medications, reports, and more online!

What information do patients have access to?

Patients have access to their critical health information – allergies, problems, history, current medications, immunizations, legal and specialists, for sharing with other clinicians who would find it helpful to facilitate care.

Can a practice share lab reports?

Your practice can share key clinical information like lab reports directly from the patient’s chart. Patients automatically have access to visit summaries from each visit and can reference your instructions anytime.

Can you customize the routing of patient messages?

On your side of the Clinical EHR, you can customize the routing of patient messages; ie. you can decide which members of your practice will receive incoming patient messages in their Practice Home queue based on the category chosen by the patient.

How patients can access multiple Passport accounts with One Login

Patient Passport Users who need to access multiple patient charts can now manage all of their communications through a single login.

Use cases for One Login

Patients can access their own chart and the chart of a dependent through One Login to Patient Passport. e.g. a parent can now manage both their own account and their child's account through a single Passport Login, allowing them to manage all their encounters and communication easily.

How One Login works

One Login allows patients to access multiple charts using a single login. In this section we will guide you through the following:

What is the elation code?

The Elation Invitation Code is used for privacy and security purposes as part of Elation 2-factor authentication for accessing a patient’s Elation Passport. You will receive your Elation Invitation Code via text message to your registered mobile phone when you click on the invitation email from your doctor.

What is an elation passport?

Elation Passport is accessible on any device that has access to the internet with a web browser (like Internet Explorer or Google Chrome). This means any tablet, mobile phone, desktop, or laptop regardless of whether it is an Apple or Microsoft product are all compatible.

How to update email password?

To update your email and password, click on your name in the upper right corner of the page and select Settings from the dropdown. Once on your settings page, you will see the option to “Change Email” and “Change Password” under the Login and Security section, as seen in the image below.

Is elation passport optimized for older browsers?

However, please note that Elation Passport is not optimized for some older internet browsers, and as a result, may not render appropriately on those browsers. See which internet browsers Elation Passport is optimized for.

How does Elation Health work?

Through Elation Health’s online Patient Passport, you can communicate directly with patients about their health. Share key clinical information, like lab results or visit notes, without ever leaving the Patient Chart. Your patients receive automatic access to critical health information as well.

What is EPN in elation?

What is the Elation Provider Network (EPN)? EPN is a service built inside of Elation’s Clinical EHR to help ease the pain of patient care coordination. EPN was designed to establish a collaboration between providers that is both efficient and effortless.

What is the Patient Letters tab in a practice?

The “Patient Letters” tab of your Practice Homepage will have all Passport messages in chronological order . Users are able to see each other’s Patient Letters queues and respond to Passport messages. This means that clinicians can assign a staff member to help respond to their patient messages.

How to send a letter to a patient from a lab report?

You can initiate a letter from a lab report by clicking "Sign off and Send to Patient". or open a letter from the patients chart by clicking on the letter icon in the top menu. Enter a message to your patient and click "Sign and Send". You will be presented with a dialog box to invite the patient to Passport.

How to stop patient initiated messages?

To prevent patient's from initiating new messages to your practice: Make sure patient initiated messaging is turned OFF: Go to Settings > Patient Passport Messages (under "Admin Users Only") Change the toggle to "No" to disable Patient Initiated Messages .

How to send a letter to a patient?

Writing a message to your patients is the same action as writing a letter to another provider. Under "Letters" in the gray action bar within the patient chart, select "Letter to Patient". Write your message. Click “ Sign and Send ” and the message will be delivered to their Passport account.

Can you disable a patient's response to a passport?

Disable Patient's Responses: Passport as One-way Secure Communication. If you would like, Passport can be set up to be a one-way, secure means of communication. With this setup, a patient will be able to view their information and receive letters in Passport but the patient will not be able to reply via Passport.