eclinical patient portal patient experience

by Alene Quitzon 8 min read

eClinicalWorks Blog | patient experience

21 hours ago About eClinicalWorks. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon us for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, … >> Go To The Portal


How do I access my Patient Portal?

About eClinicalWorks. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon us for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, …

How to create your patient portal?

The Patient Portal allows you to take charge of managing your health. Use the search function below to access the correct Patient Portal. Type your provider's name or the name of the location where you receive care. Once you see the name, click on it. An "ACCESS PATIENT PORTAL" button will populate. Click that button to reach your Patient Portal.

How to access patient portal?

Recent improvements to Patient Portal are helping eClinicalWorks practices overcome many of the technical hurdles they have faced. There are easier ways to download and share patient summaries, and additional tools for pediatric and OB/GYN practices. “The Proxy Portal is something we’ve been waiting for,” Dr. Sullivan said.

How to log into online patient portal?

This online appointment scheduling solution lets users book appointments on your website, log in through the Patient Portal, or use the healow app to view providers’ schedules and available slots. After that, they just have to request or book the slot that works best for them. Transforming Your Front Office

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What is patient portal eClinicalWorks?

A Complete, Customizable Solution for Healthcare Professionals. The Patient Portal is tightly linked to the EMR and offers healthcare professionals a complete EHR solution. With the Patient Portal, practices can brand their portal by adding their personalized logo or a welcome message to the Patient Portal homepage.

Can I access eClinicalWorks from home?

As long as you have internet access, you can work from anywhere, anytime. As an eClinicalWorks Cloud customer, you can run the eClinicalWorks EHR/PM on Windows (natively or through the Google Chrome browser), on a Mac (through the Google Chrome browser), or if you prefer, the eClinicalTouch EHR for iPad.

What is eClinicalWorks experience?

eClinicalWorks primarily targets physician practices and allows physicians to view and use as much or as little personal wellness data, with the patient's consent, as they want. The EHR is also interoperable with any hospital system that uses the Integrating the Healthcare Enterprise standards.

How do I log into eClinicalWorks from home?

eCW Remote Access - Windows EditionRequest access from your Clinic Manager. ... Open Your browser.If the browser asks you to Allow Remote Access, select allow.Enter your windows credentials with the following format for the username and press sign in. ... Once the correct credentials are accepted, you will see an eCW button.More items...•

How do I enable Web in eClinicalWorks?

In eCW 11e, open the “INFO” screen from the Hub (or from the appointment screen) – and click on the icon highlighted by the red square at the bottom of the screen shown here. Add an email address and click “Web Enable”.

Can you use eClinicalWorks on an iPad?

eClinicalTouch 3.9 puts eClinicalWorks users, who have upgraded their EMR server to the latest version, on the leading edge of healthcare innovation, combining the convenience, functionality, and portability of an iPad with the industry-leading functionality of eClinicalWorks.

Is eClinicalWorks hard to learn?

Easy to use: With an easy-to-use system that doesn't require much training to master, eClinicalWorks is helpful to small practices with a small budget. EHR and practice management: A full suite of EHR and practice management solutions is available from eClinicalWorks.

How much does ECW cost?

eClinicalWorks PricingNamePriceEHR Only$449month per providerEHR with Practice Management$599month per providerRevenue Cycle ManagementContact Us

Is eClinicalWorks a good EHR?

"It is fairly inexpensive in comparison to other EMR programs. It provides good enough functionality for a medical practice." "This software is super easy to use, and very convenient." "This feature has helped tremendously with meeting Clinical Integration (CI) measures.

How do I unlock my ECW account?

If you attempt to log into your account with the incorrect password more than 5 times, the system will automatically lock you out as a safety precaution. We will send an email directly to your login email address with a link to unlock your account: By clicking on the link in that email, you can unlock your account.

How do I log into eClinicalWorks 11e?

ECW 11e can be accessed from ECW 11 by navigating to the “Help” menu and choosing “Launch 11e URL” from the dropdown list. ... The first time you log into 11e, you will probably be required set up authentication.More items...•

How do I update eClinicalWorks?

Updating the eClinical Client Software Log in as the local administrator (pc-name\Administrator) and update the eCW client automatically: Launch the application and log in. You will be prompted to upgrade. Follow the prompts to have the utility download and install the upgrade.

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Busy schedules mean fast service

Having a quick and efficient means of setting up an appointment online can help you reduce no-shows, keep schedules full, and reduce administrative burdens on staff, all while giving patients the convenience they want of setting up appointments that work with their schedules.

Safety is key

As we continue to promote social distancing to reduce the spread of coronavirus, finding convenient and effective ways to ease anxiety and keep patients safe during and after the pandemic will be an essential component of healthcare.

Staying engaged

Patient Engagement shouldn’t end when the patient visit is over. Remain engaged with patients by sending them satisfaction surveys and reminders, encouraging the use of wearable health devices to gather patient data, and encouraging them to download healthcare apps that let them take an active role in their health and wellness.

Activate Patient Portal

After the practice invites the patient to the Patient Portal, t he patient receives an email invitation to activate their account.

Access Patient Portal

After the account is activated, patients can log into the Patient Portal anytime through their mobile device or computer.

Navigate Dashboard

Top Menu: Click to access the Dashboard, Health Records, Documents, Messages, or Payments. Click on the Patient Name to access My Account or to log out.

Navigate Health Records

Actions: Click to view, download, send by direct message, or email the summary of care.

Navigate Documents

Documents: Displays treatment plans that requires a signature by the patient and shared treatment plans. Click to view details and optionally download.

Navigate Payments

Practice must be Stripe activated for patients to access this section.

Make Payment

If the patient has Apple Pay, Google Pay, or Microsoft Pay set up, click the icon to process the payment.

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