duke health patient login

What is the my Duke Health app?

Download the My Duke Health app to stay engaged with your care on the go. My Duke Health includes access to your Duke MyChart account and features an educational health library, urgent care virtual visits and wait times, Duke Health news and events, and more! Schedule Your Flu Shot!

How do I contact Duke customer service about MyChart?

If you have any questions about Duke MyChart, please call Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00 am-5: 00 pm ET Monday, Tuesday, Wednesday and Friday or 8:00 am-4: 00 pm ET Thursday. Transactions processed via Duke MyChart bill payment system may be eligible for a refund, if applicable.

Can you go to urgent care online with Duke health?

Duke Health Now Offers Online Urgent Care. When you’re not feeling well and don’t want to travel to your nearest urgent care, you can now get a doctor’s advice through Duke’s new online urgent care option. It’s available 24/7 wherever you are.

How can I pay my Duke Bill?

You can pay your bill in one of three ways: By mail with a check or credit card (use mailing instructions on your statement) Loved ones and caregivers can pay bills on behalf a patient -- and you don’t need a Duke MyChart account.

A Duke-Specific Experience on Your Mobile Device

The My Duke Health app makes it easy to stay engaged with your care and offers access to health information for you and your family whenever you want it. Along with quick access to Duke MyChart, My Duke Health provides resources like an educational health library that can help answer health and wellness questions.

Download My Duke Health on mobile

The app is available for use on all mobile devices. If you’re a Duke patient, My Duke Health will provide a tailored, Duke-specific experience for your online interactions and include all of the current MyChart functionality.

Benefits of My Duke Health

Pull up our app on your mobile device to view wait times at nearby clinics, access Duke Virtual Urgent Care, sign up for wellness classes, find cancer or weight loss support groups, and more. When you log in, you can use these features to find what you need:

Access to Duke MyChart

Because My Duke Health works with Duke MyChart, you’ll be able to schedule appointments, review test results or prescription orders, and conduct video visits. All your information will be secure whether you’re reviewing health summaries or communicating with your care team. See all the benefits of Duke MyChart.

STEP 1

Provide your recent health measures, including your current weight, height, blood pressure, total cholesterol and blood glucose. This information may be submitted in any of the following ways:

STEP 2

Complete the online health assessment at the My Health Web portal (This service is currently unavailable).

STEP 3

Enjoy the benefits of the My Health Web portal (this service is currently unavailable).

How to pay Duke MyChart?

You can pay your bill in one of three ways: By mail with a check or credit card (use mailing instructions on your statement) Loved ones and caregivers can pay bills on behalf a patient -- and you don’t need a Duke MyChart account.

Does Duke University Health System have an attorney?

In select cases, Duke University Health System (DUHS) may choose to engage an attorney to collect payment. This step would occur only after DUHS has thoroughly reviewed your account and determined that you are not eligible for financial assistance or other forms of assistance.