cost savings of a patient portal

by Kimberly Boehm 10 min read

The Cost of Implementing a Patient Portal - iSalus

2 hours ago Portal use reduces office visits and telephone encounters by 14-percent and 19-percent per year, respectively, over a three year period. Total cost savings are estimated to be $89.73 per patient for a three year period, net of operating expenses and patients and doctors opportunity costs. >> Go To The Portal


Portal use reduces office visits and telephone encounters by 14-percent and 19-percent per year, respectively, over a three year period. Total cost savings are estimated to be $89.73 per patient for a three year period, net of operating expenses and patients and doctors opportunity costs.

Portal use reduces office visits and telephone encounters by 14-percent and 19-percent per year, respectively, over a three year period. Total cost savings are estimated to be $89.73 per patient for a three year period, net of operating expenses and patients and doctors opportunity costs.

Full Answer

What are the financial benefits of a healthcare portal?

That financial benefit grows for large, multi-specialty practices that can keep patients in-network for higher-margin services. 3. Unburdening the staff It's often assumed that digital mandates create extra work. But practices with portal adoption rates above 60 percent report that portals can actually reduce workloads for providers and staff.

How does patient portal implementation improve quality of patient care?

Patient Portal Implementation Improves Quality of Patient Care and Strengthens Preventive Care Spring 2011 Dover, Delaware About Dover Family Physicians Dover Family Physicians adopted an electronic health record (EHR) system in 2008 with a goal of improving the quality of patient care and especially strengthening preventive care services.

How do patients sign up for a patient portal?

After the patient portal implementation, patients registered by providing their e-mail address and within 24 hours they receive an e-mail with instructions for registering on the website. A reminder e-mail is sent after 30 days if patients have not registered. The practice found that it is important to clearly explain the steps for signing up.

How much money do new patients bring to your practice?

New patients who return to a practice at least once over a three-year period generate more than $800 in collections, as opposed to less than $150 for patients who don't return. That financial benefit grows for large, multi-specialty practices that can keep patients in-network for higher-margin services.

How much does it cost to implement patient portal?

A patient portal app for the health care sector usually costs $12,500 to build. However, the total cost can be as low as $5,000 or as high as $20,000.

What are the benefits of a patient portal?

The truth is, there are a lot of benefits to using a patient portal for providers.Better Patient Communication. ... Streamline Patient Registration and Administrative Tasks. ... Greater Focus on Patient Care. ... Better Patient-Physician Relationships. ... Improve Clinical Outcomes. ... Optimize Medical Office Workflow.

What are the pros and cons of patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.

Why do patients not use patient portals?

About seven in 10 individuals cited their preference to speak with their health care provider directly as a reason for not using their patient portal within the past year. About one-quarter of individuals who did not view their patient portal within the past year reported concerns about privacy and security..

How do patient portals improve patient outcomes?

Most of the portal interventions used tailored alerts or educational resources tailored to the patient's condition. Patient portal interventions lead to improvements in a wide range of psychobehavioral outcomes, such as health knowledge, self-efficacy, decision making, medication adherence, and preventive service use.

Are patient portals effective?

Patient Portal Outputs Results of patient engagement were mixed: portals in some studies did not cause statistically significant improvement, but patients in other studies reported that portals enabled better engagement in their care.

What are the advantages of patient portals to the patient and to the healthcare facility quizlet?

The patient portal supports two-way communication, which allows the patient to work with physicians between patient visits, request appointments, and receive reminders. These reminders can be for appointments, need for follow-up, and more.

Can patient portals be hacked?

Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.

Can you think of any potential disadvantages of patients using the patient portal system within the EHR justify your answer?

One con to keep in mind with patient portals is that some patients may not have much experience with computers, preventing them from getting the most out of it. Another drawback is the potential for data breaches, so you'll need to work with a vendor that provides robust, secure EHR software.

What are the disadvantages of accessing your health care online?

Con: Online Health Research Can Lead to Unnecessary Anxiety Your increased anxiety might worsen your pain and other symptoms. It's easy to assume the worst when you check your symptoms online, but don't panic if your symptoms align with a serious condition. Instead, seek appropriate medical care.

What are some disadvantages of EHR?

Despite these benefits, studies in the literature highlight drawbacks associated with EHRs, which include the high upfront acquisition costs, ongoing maintenance costs, and disruptions to workflows that contribute to temporary losses in productivity that are the result of learning a new system.

What is patient portal?

In a nutshell, a patient portal is the user-facing component of an electronic health record (EHR) solution, which is intended to simplify patients’ access to medical data — i. e., physician notes, laboratory results, billing information, — and drive patient participation.

What is the educational section of a patient portal?

Designed to replace printed supplementary materials promoting healthy habits and effective chronic condition management, the educational section of a patient portal allows physicians to develop personalized outreach campaigns and unlock the value of technology-assisted population health management.

What is the importance of integration with electronic health records?

Often regarded as the cornerstone of patient portal development, the integration with electronic health records ensures online access to medical information, including after-visit summaries, laboratory test results, medical images and clinical notes. Optionally, healthcare providers may take a step towards a deeper integration with hospital software and allow patients to self-manage the information regarding medication intake, allergies and immunization and upload files, which would be automatically added to their personal health records.

What is a live chat in a hospital?

Besides real-time communication with hospital team and other specialists involved in care delivery, a live chat with file sharing capabilities can facilitate remote diagnosis and consultations for patients with both minor issues and chronic conditions.

What is eBilling payment?

Leveraged through secure third-party payment gateways, such as Stripe or PayPal, the eBilling feature enables care providers to seek reimbursements in a transparent way, split expenses between insurance companies and individuals and allow patients to pay bills online.

What Is a Patient Portal?

A patient portal is an online solution (web page or mobile app) that provides patients with 24/7 access to medical records, personal profiles, health billing management, and their healthcare service data/history.

How Patient Portals Can Help Optimize Expenses for Healthcare Providers

There are many advantages to be gained by introducing patient portals to your medical practice, each of which will result in considerable enhancement of your financial reporting.

Features of Patient Portal App Solutions

When you develop a patient portal from scratch (in contrast to using off-the-shelf software products), it’s an opportunity to define your own, very specific configuration of features and ideas to suit your specific business model at its best.

Patient Portal Software Development, Step by Step

How does one go about creating patient portal software? Let’s learn the major steps of the process:

How Much Does It Cost to Develop a Patient Portal?

The cost of patient portal development depends upon the size of the team involved, the technologies used, and the time required for implementation.

In Conclusion

Patient portals bring your healthcare services closer to your patients.

What percent of Summit Medical Group payments are online?

Summit Medical Group, a 500-physician group in Berkeley Heights, New Jersey, receives 30 percent of its patient payments via online portals, according to the report. Middleton, for his part, says about 7 percent of payments come through the portal.

Why is secure email important for physicians?

Use of secure email allowed physicians respond to patients at their convenience and view "inquiries in the context of the full patient record, which they may not have at hand when patients call," according to the report. "All of these can improve provider productivity, which, in turn, can improve practice finances.".

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For questions regarding the QUTENZA Patient Cost Savings Program, please contact the QUTENZA Patient Support Services and Customer Service Center at 833-295-3579.

What are portals for AthenaHealth?

A study of portal use in athenahealth's network found that portals deliver clear financial benefits. They also offer an essential bridge to better patient outcomes under value-based reimbursement. Here are four ways that portals can help with the bottom line, now and in the future. 1.

Is risk based reimbursement coming?

Department of Health and Human Services has announced that an estimated 30 percent of Medicare payments will now be tied to alternative payment models that reward quality of care over quantity of services. The government aims to link 50 percent of payments to value-based care models by the end of 2018.

How to get the most value from an EHR?

To get the most value from an EHR, practices will need to invest time in training and preparation. Some customization of the system will likely be needed based on how the practice functions and the individual work styles of the various providers.

When did Dover Family Physicians adopt EHR?

Dover Family Physicians adopted an electronic health record (EHR) system in 2008 with a goal of improving the quality of patient care and especially strengthening preventive care services. The practice has focused on ways to use the EHR to engage patients and their family members in their health and healthcare through a patient portal implementation. The practice, located in Dover, Delaware, has four physicians and two physician assistants, and provides primary care to more than 800 patients weekly.

What are the limitations of EHR?

The limitations of the EHR and the patient portal have presented challenges, such as the inability to send clinical summaries to patients via the portal. The practice can only move ahead with certain aspects of patient and family engagement as quickly as the system is upgraded.