myhq247 patient portal

What is the HealthQuest patient portal?

The Healthquest Patient Portal is a set of fully integrated, patient-centered virtual care tools. For clinic staff and physicians, the Patient Portal will add new patient messaging functions in Healthquest. For the patients, the Patient Portal is a secure web page, accessible from any web-enabled device.

How do I get technical support to access my Patient portals?

If you need technical support to access your patient portals, contact (877) 621-8014 or complete this form. New! Expanded Access to Your Medical Information The 21st Century Cures Act is a recent federal mandate that expands access to medical information.

What is patient portal and how does it work?

With Patient Portal, you can connect with your doctor through a convenient, safe and secure environment. Forgot username? Forgot password? Are Patient Portal emails being received? It has been known that spam blocking software used by email providers such as AOL and Netzero may be blocking legitimate emails.

How can I request my mynuvancehealth data?

Nuvance Health is committed to help you better manage your health – this includes securely connecting to your devices such as fitness trackers. If you’d like to request your MyNuvanceHealth patient portal data connects with your device, please fill out the below request.

Minimum Requirements and Security

a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Edge, Chrome, Safari, or Firefox; Internet Explorer is not supported);

Security, Confidentiality, and Usage Guidelines for Patient Portal

YOU MUST NOT SEND ANY MESSAGES REQUIRING URGENT ATTENTION USING PATIENT PORTAL. Doing so may create a delay in your receiving necessary medical treatment and could result in loss of life, permanent injury, or significant deterioration in your health.

How We Protect Your Personal Health Information

We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously.

Your Responsibilities

Patient Portal is a communication service offered as a convenience to our patients. We reserve the right to change the terms, conditions, and notices under which Patient Portal is offered.

Patient Portal Messaging

By using Patient Portal, you acknowledge and agree that this messaging service is intended to facilitate dialogue regarding personal health matters. You agree not to use Patient Portal to post or send or post any illicit or offensive material.

Discontinuing Use of Patient Portal

You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change.

Your Clinical Information

As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies.

How long does it take to connect Nuvance Health to my health app?from nuvancehealth.org

fitness trackers, dietary trackers). Once we receive your request, we will be in touch (typically within two business days ) with next steps. Use this form to request connection.

How is health information stored?from nuvancehealth.org

Your health and financial data are stored using secure encryption and security technology to protect your information . Patient information is always encrypted, firewall-protected and is under surveillance 24/7.

How many hospitals does Nuvance Health have?from nuvancehealth.org

Nuvance Health has seven hospitals across Western Connecticut and the Hudson Valley region of New York, including:

Can providers update results?from nuvancehealth.org

Providers will update results and answer questions during their regular daily visit. If patients have questions about information in the portal, they can ask a member of the care. If a patient receives results after the provider has already done daily rounds, they will be discussed on the next visit.

Can you get a genetic test in a hospital?from nuvancehealth.org

Genetic testing results are not subject to these requirements.

Is it easy to stay in a hospital?from nuvancehealth.org

We know a hospital stay is never easy. Caregivers across Nuvance Health are here to make your experience as pleasant as possible and provide support along the way. Our resources include:

Can you see results of a genetic test before they are available?from nuvancehealth.org

Except for genetic testing, patients will receive test results as soon as they are available. It is possible patients will see results before their provider has had an opportunity to review them. Nuvance Health will contact patients about abnormal test results as quickly as possible. 8.

What is Healthquest Patient Portal?

The Healthquest Patient Portal is a set of fully integrated, patient-centered virtual care tools.

What is patient messaging?

Accessible from any web-enabled device, Patient Messaging gives your patients the ability to communicate securely with your clinic – their medical home – anytime, anywhere.

What does the sidebar on a physician's email mean?

Once a message has been assigned to a specific physician, the Sidebar will indicate how many new messages have been assigned.

Can Healthquest be used to respond to a message?

From the clinic inbox, staff can either respond to the message directly or assign it to a specific physician for later review and response.

Can patients attach documents to messages?

Additionally, patients can attach photos and documents (Word documents, PDFs) to messages.

Does Healthquest keep a video?

Healthquest does not- and will not – keep a copy or recording of that video. Virtual Appointments also include an in-video text chat, allowing physicians and patients to send written messages within Virtual Appointments. And every chat is saved, so you or your patients can refer back to the chat, if needed.

What is Healthquest Patient Portal?from healthquest.ca

The Healthquest Patient Portal is a set of fully integrated, patient-centered virtual care tools.

What is patient messaging?from healthquest.ca

Accessible from any web-enabled device, Patient Messaging gives your patients the ability to communicate securely with your clinic – their medical home – anytime, anywhere.

What does the sidebar on a physician's email mean?from healthquest.ca

Once a message has been assigned to a specific physician, the Sidebar will indicate how many new messages have been assigned.

Can Healthquest be used to respond to a message?from healthquest.ca

From the clinic inbox, staff can either respond to the message directly or assign it to a specific physician for later review and response.

Can patients attach documents to messages?from healthquest.ca

Additionally, patients can attach photos and documents (Word documents, PDFs) to messages.

Does Healthquest keep a video?from healthquest.ca

Healthquest does not- and will not – keep a copy or recording of that video. Virtual Appointments also include an in-video text chat, allowing physicians and patients to send written messages within Virtual Appointments. And every chat is saved, so you or your patients can refer back to the chat, if needed.

How long does it take to connect Nuvance Health to my health app?from nuvancehealth.org

fitness trackers, dietary trackers). Once we receive your request, we will be in touch (typically within two business days ) with next steps. Use this form to request connection.

How is health information stored?from nuvancehealth.org

Your health and financial data are stored using secure encryption and security technology to protect your information . Patient information is always encrypted, firewall-protected and is under surveillance 24/7.

How many hospitals does Nuvance Health have?from nuvancehealth.org

Nuvance Health has seven hospitals across Western Connecticut and the Hudson Valley region of New York, including:

Can providers update results?from nuvancehealth.org

Providers will update results and answer questions during their regular daily visit. If patients have questions about information in the portal, they can ask a member of the care. If a patient receives results after the provider has already done daily rounds, they will be discussed on the next visit.

Can you get a genetic test in a hospital?from nuvancehealth.org

Genetic testing results are not subject to these requirements.

Is it easy to stay in a hospital?from nuvancehealth.org

We know a hospital stay is never easy. Caregivers across Nuvance Health are here to make your experience as pleasant as possible and provide support along the way. Our resources include:

Can you see results of a genetic test before they are available?from nuvancehealth.org

Except for genetic testing, patients will receive test results as soon as they are available. It is possible patients will see results before their provider has had an opportunity to review them. Nuvance Health will contact patients about abnormal test results as quickly as possible. 8.

What is a secure patient portal?from tricare.mil

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is MHS Genesis?from tricare.mil

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

What happens if you move back to a non-MHS location?from tricare.mil

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

What is a TOL portal?from tricare.mil

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

Can I access my patient portal on my computer?from athenahealth.com

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Can you see your health records in MHS?from tricare.mil

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.

Can you use a portal locator on a patient portal?from athenahealth.com

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What is the Patient Portal?from 19742.portal.athenahealth.com

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

How old do you have to be to use the Patient Portal?from 19742.portal.athenahealth.com

Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

What happens if you move back to a non-MHS location?from tricare.mil

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

How to see scheduled appointments on calendar?from 19742.portal.athenahealth.com

Click the Appointments tab. Your scheduled appointments will appear listed under Upcoming Appointments . top

How to sign out of a portal?from 19742.portal.athenahealth.com

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

Can you make your test results available on the patient portal?from 19742.portal.athenahealth.com

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal. top

When did Mount Carmel change its electronic health record system?from mountcarmelhealth.com

Mount Carmel changed its electronic health record system in October 2021. MyChart may not have all historical visit information and test results available for visits that occurred before this date.  Our previous patient portals are still accessible but as read-only.

What is the Patient Portal?from 19742.portal.athenahealth.com

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

What to do if you have issues logging into your patient portal?from athenahealth.com

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What happens if you move back to a non-MHS location?from tricare.mil

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

How to see scheduled appointments on calendar?from 19742.portal.athenahealth.com

Click the Appointments tab. Your scheduled appointments will appear listed under Upcoming Appointments . top

How to sign out of a portal?from 19742.portal.athenahealth.com

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

How old do you have to be to use the Patient Portal?from 19742.portal.athenahealth.com

Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

What do you do if you are an authorized caregiver?from athenahealth.com

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

How many hospitals does Nuvance Health have?

Nuvance Health has seven hospitals across Western Connecticut and the Hudson Valley region of New York, including:

Is it easy to stay in a hospital?

We know a hospital stay is never easy. Caregivers across Nuvance Health are here to make your experience as pleasant as possible and provide support along the way. Our resources include: