concentrix patient portal login link

How do I contact Concentrix customer service?

Sign in with your organizational account. Concentrix's internal systems must only be used for conducting Concentrix business or for purposes authorized by Concentrix management. Contact Global IT Helpdesk for any outage or issues impacting multiple users: United States (Toll Free): +1 888 578 3333. United States (Toll Free): +1 866 219 2146 Ext ...

Can I use Concentrix's internal systems for business use?

800-548-2040. groupplushelp@concentrix.com. Genelco Life+™. 800-548-2040. lifeplushelp@concentrix.com. Hours of Operation: 7:00-5:00 Central Time. Click here to view the 2022 holidays for the CIS Product Support Center. Only emergency service is available when the Support Center is closed.

What's new in Concentrix insurance solutions for 2021?

Nov 26, 2020 · Sign In – Concentrix. Concentrix's internal systems must only be used for conducting Concentrix business or for purposes authorized by Concentrix management. Contact Global IT Helpdesk for any outage or issues impacting multiple users: Email: [email protected] United States: +1 714-475-6560 Ext. 8999 United States (Toll Free): +1 888-578-3333 ...

What is Concentra’s policy on disabilities?

Call us at 1-877-989-9059. Be sure to have the below ready: A copy of your bill. Your credit card or checking account information. Pen and paper to write down your confirmation number.

GIAS 3.7.0 is now available

Includes updates for 2021 tax reporting, No Surprises Act regulatory support, and a new BRE for claims edits.

Welcome to the CIS Product Support Center

The Concentrix Insurance Solutions Product Support Center is available to clients on maintenance. Register using the link at the top right. Please allow 1-2 business days for new registration requests to be approved. Thank you.

How to notify Carecentrix of change of address?

You can notify CareCentrix of new information by: clicking here or visiting www.carecentrix.com/patients/change-of-address. calling us at 1-800-808-1902 and follow the prompts for billing. Please allow 24-48 hours to have your account information updated within our systems.

What is the number to call for language assistance?

If you have difficulty understanding English, we offer language assistance and interpretation services at no cost to you. For help, please call 1-844-359-5381. If you have hearing or speech loss and use Telecommunications Relay Services (TRS) or a Text Telephone (TTY), dial 711 to connect with a TRS operator.

Does CareCentrix provide diabetic supplies?

Yes. If CareCentrix is contracted with your health plan to provide diabetic supplies, CareCentrix will need to know the frequency of your testing and the specific brand of supplies requested. Please have your doctor fax this information to: 1-800-700-2085.

What is the IBX test?

The IBX Test being offered by Concentric by Ginkgo is a PCR (polymerase chain reaction)-based test that is designed to detect the virus that causes COVID-19 in respiratory specimens, for example nasal, oral swabs, or saliva.

What is an EUA for PCR?

The PCR and antigen tests (together referred to as “tests”) have not been cleared or approved by the Food and Drug Administration (FDA). When there are no FDA-approved or cleared tests available, and other criteria are met, FDA can make tests available under an emergency access mechanism called an Emergency Use Authorization (EUA). The separate EUAs for these tests are supported by the Secretary of Health and Human Services (HHS’s) declaration that circumstances exist to justify the emergency use of in vitro diagnostics for the detection and/or diagnosis of the virus that causes COVID-19. The EUAs will remain in effect (meaning these tests can be used) for the duration of the COVID-19 declaration justifying emergency of In Vitro Diagnostics (IVDs) for the detection and/or diagnosis of COVID-19, unless the EUAs are terminated or revoked by FDA (after which these tests may no longer be used).

What happens if IBX test is negative?

If your results are negative, the test did not detect the presence of the virus that causes COVID-19 in the sample you provided. For more information on positive and negative results associated with the IBX Test, please see the patient fact sheet.

What is a nasal swab?

The nasal swab test requires insertion of a swab into your nose. It is intended for use by medical professionals or trained operators who are proficient in performing tests and trained clinical laboratory personnel or individuals trained in point of care settings.

What if my child's rapid antigen test is negative?

If your child’s rapid antigen results are negative, this may suggest the virus was not present in the sample your child provided. However, if your child is having symptoms of COVID-19, they may need to be tested with a COVID-19 PCR test.

What to do if your child's condition changes?

If your child’s condition changes before you are able to obtain the test or the test result, please contact your pediatrician or visit your local emergency room as soon as possible.

Is IBX PCR approved by FDA?

The IBX PCR test has been authorized by the FDA under an EUA for use by authorized laboratories. The IBX PCR test has been authorized only for the detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens.