comparison of data in patient portal

by Dr. Brayan Block PhD 8 min read

An objective comparison of the best EHR patient portals

29 hours ago  · Feature comparison of EHR patient portals. Research firm, KLAS, ranked the top patient portal in its 2018 "Best in KLAS: Software and Services" report, consolidating the report based on customer feedback from nearly 2,500 interviews with EHR users. The following three EHR patient portals featured here were ranked as the top products in the ... >> Go To The Portal


What is the difference between individual and patient portal users?

Individuals who access their portal at least once in the past year are referred to as “patient portal users”. Patient portal users who access their health information using multiple methods access their portal more frequently than those who use only one method.

Is there a systematic review of measurement of patient portal utilization?

No known review has systematically assessed the measurements used to investigate patient portal utilization. Objective The objective of this study was to apply systematic review criteria to identify and compare methods for quantifying and reporting patient portal use.

Do digital portals improve patient utilization of health care services?

The use of a digital portal had an effect on the utilization of health care services in terms of the number of clinical visits, especially for asthmatic patients [32,60], while no statistically significant changes in the number of primary care visits was reported in association with the use of secure messaging [38]. Table 2

What are the features of a patient portal?

Interactive, MU-mandated features of patient portals currently include (1) a clinical summary following each patient visit, (2) support of secure messaging between the patient and health care provider, and (3) the functionality of viewing, downloading, and transferring patient data [2].

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What information can be accessed through a patient portal?

The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent doctor visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have Web access.

Who has the best patient portal?

Epic Systems won the Best in KLAS patient portal with an overall score of 89.4 out of 100, which is more than 10 points higher than the average. The second-place winner, athenahealth, scored 79.9. Greenway Health came in third with a 77.9 and Cerner in fourth with a 77.6.

What types of data are included in a patient portal and PHR?

PRHs can contain:Doctors' names and contact information.Allergy lists.Drug or medication lists.A record of illnesses or surgeries.A vaccination record.Chronic health conditions.Living wills or advance directives.Family histories.

What makes a great patient portal?

In order to help you evaluate common portal capabilities, we asked patients which portal features they would need the most: Scheduling appointments online. Viewing health information (e.g., lab results or clinical notes) Viewing bills/making payments.

What are the different types of patient portals?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

What is the difference between EMR and EHR?

Although some clinicians use the terms EHR and EMR interchangeably, the benefits they offer vary greatly. An EMR (electronic medical record) is a digital version of a chart with patient information stored in a computer and an EHR (electronic health record) is a digital record of health information.

What are the different types of personal health records?

Yes, there are two main kinds of personal health records (PHRs). Standalone Personal Health Records: With a standalone PHR, patients fill in information from their own records, and the information is stored on patients' computers or the Internet.

What information should be included in the PHR?

A PHR should contain the following information:Personal identification, including name and birth date.People to contact in case of emergency.Names, addresses, and phone numbers of your physicians, dentists, and specialists.Health insurance information.Living wills, advance directives, or medical power of attorney.More items...

What is the difference between a patient portal and a personal health record PHR?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).

What are the benefits and challenges of implementing a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.

What are the five C's for correctly entering information into a medical record?

What are the five C's for correctly entering information into a medical record?... Concise. Complete. Clear. Correct. Chronologically ordered.

What are the benefits of patient portals or applications for record sharing?

Helps patients better understand and remember information about their medical condition and care plan, and gives patients the opportunity to review information when and where it is convenient for them. Bolsters patient adherence to healthcare advice, reinforces positive behaviours.

Summary

Individuals’ rates of being offered and subsequently accessing their patient portal increased significantly between 2018 and 2019, but did not change in 2020.

Data Source and Methods

Data are from the National Cancer Institute’s (NCI) Health Information National Trends Survey (HINTS).

Suggested Citation

Johnson C, Richwine C, & Patel V. (September 2021). Individuals’ Access and Use of Patient Portals and Smartphone Health Apps, 2020. ONC Data Brief, no.57. Office of the National Coordinator for Health Information Technology: Washington DC.

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What is a patient portal?

A patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Some patient portals also allow patients to:

How does a PHR help patients?

Other studies have also indicated that patient data access via PHR or patient portal can help improve outcomes.

Can a PHR be interoperable?

For standalone PHRs, interoperability can cause issues for patients who want to offer a provider access to their data. A patient’s PHR may not work well with a provider’s EHR, making it impossible for the provider to access a full view of the patient’s health record.

Can EHRs connect to PHRs?

As of 2013, only 60 percent of clinician EHRs could connect to PHRs, according to data from the Workgroup for Electronic Data Interchange. This problem can also occur with patient portals. A patient may have one portal for their primary care physician, as well as two more for their optometrist and dermatologist.

Do standalone PHRs require patients to take the initiative to engage their providers?

Although standalone PHRs still require patients to take the initiative to involve their providers with the technology, tethered PHRs/patient portals allow the patient to interact with the provider. PHRS, PATIENT PORTALS, AND INTEROPERABILITY HURDLES.

What is the difference between a patient portal and a PHR?

The patient is provided with a secure login and can view results or clinical information and interact with healthcare providers by submitting messages, booking appointments, or requesting medication renewals. The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered). Information in the PHR is shared at the discretion of the patient.

Is a PHR a patient centric record?

On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered). Information in the PHR is shared at the discretion of the patient. The above description is quite simplistic and based upon ...

What is a patient portal?

Patient portals are secure websites or apps that allow patients access around the clock to their personal health information over an internet connection. Each patient will have a separate secure username and password, and those can be used to see a wide range of information including: Notes from recent office visits.

What is a tethered PHR?

A tethered PHR is an online interface that is directly tied to an electronic health record (EHR), and it allows patients to view and interact with their health data. For example, a patient would be able to quickly see their immunization history or lab results, or due dates for preventative care screenings, safely online. Whenever a patient health record is connected to a medical record, it is considered protected by HIPAA. Depending on who you ask, that definition of PHRs could look very similar to the definition for patient portals.

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