community patient portal case study 3

How can patients download clinical reports from the patient portal?

Feb 02, 2020 · CASE STUDY In Dover Family Physicians’ case study, the organization focus was improving patient quality of care and strengthening preventative care services through the implementation of electronic health records for their six providers. The organization implemented electronic health services in hopes that it would provide those specific outcomes. . The health …

What are the key challenges after creating the patient portal?

View HIMT- Patient portal case study.docx from HLTH 1200 at Washington State Community College. Erika Klauka HIMT 1200*301 Professor Manley Patient Portal Case Study Case Study: A research project. Study Resources. Main Menu; by School; by Literature Title; by Subject; Textbook Solutions Expert Tutors Earn. Main Menu;

What is a patient case study in research?

Sep 19, 2017 · PHMG is an independent medical group with 11 clinics in southwest Idaho, provides both appointment‐based and urgent care. PHMG has 46 health care providers (including 12 mid‐level providers) and averages 200,000 patient visits per year. About half of PHMG’s patients are appointment‐based and half are urgent care.

How did bvchc proceed with creating a patient portal?

Methods: A qualitative comparative case study was conducted to determine the feasibility, acceptability, and initial perceptions of users and to identify ways to increase uptake. Semistructured interviews were conducted with 56 participants (27 patients, 21 providers, 4 nonmedical staff, and 4 clinic managers) from 5 clinics.

When did PHMG start patient portal?

PHMG launched the patient portal in early 2010. As a first step, the physician champion piloted the portal for about 6 months before it was implemented in one clinic at a time. According to the physician champion, implementation was “easier than expected because everyone was already comfortable with eClinicalWorks, ...

What are the challenges of the portal?

One major challenge with the portal is the multiple step registration process . Patients provide their e‐mail address at the front desk and are given a password to register from home. Some patients fail to complete the registration process after leaving the clinic. Remembering and managing passwords and managing family accounts are also challenging for patients. For example, a parent may log in for one child and then ask questions about a second child. For providers and staff, a challenge is that there is no way to know whether a Web‐enabled patient actually uses the portal and there are no read receipts to confirm that patients have read a message.

Is the portal easy to use?

It’s really very easy to use. If you use the Internet, you’ll most likely find the portal helpful and easy to navigate. They found that it is particularly persuasive when providers encourage patients to use the portal because patients trust providers and value their opinions.

When did PHMG implement EHR?

In 2007 PHMG implemented an EHR system, eClinicalWorks, as part of a strategy to improve quality of care and facilitate coordination of care across its multiple clinic locations. In preparing for implementation, PHMG proceeded with:

What is the PHMG strategy?

PHMG had a strategy of ensuring that patients hear about the portal from multiple sources during each clinical visit. To execute this strategy, PHMG used several methods of communication, including:

Does PHMG send spam?

Some patients were concerned that PHMG would send them spam. When providers and staff tell patients about the portal, they assure them that the portal will only be used to respond to the patient’s message and to share important health information such as the clinical summaries.

Where do messages go in a family practice?

For family practice, messages generally go right to the provider. For specialists, who tend to be out of the office more often, messages go to the nurses or other staff for triage. To facilitate communication, PHMG developed a template for common messages, such as delivery of lab results.

What are the benefits of portals?

At first trainings stressed the benefits of increased portal use: 1 Enhanced patient/medical team communication 2 Improved patient awareness and management of health conditions 3 Fewer patient phone calls and walk-ins

What is the MyWellness portal?

The clinic has an online platform, MyWellness patient portal, that allows patients to play an active role in their own health care. On the portal, patients can communicate with their doctors, make appointments, check lab results, order medication, and access their health information even when the clinic is closed. The online portal allows even those patients without cell phones or computers to communicate with their health team from a public library. The problem? Few of the clinic’s patients were using the service: as of January, 2018 only 4 percent were enrolled in and active on MyWellness patient portal.

What is a patient case study?

Writing Your Patient Case Study. Since patient case studies are generally descriptive, they are under the a phenomenological principle. This means that subjectivity is entertained and allowed in research design. The medical scenarios are open to the researcher’s interpretation and input of insights.

How do case studies make a difference in the medical arena?

Patient case studies make a difference in the medical arena by reporting clinical interactions that can improve medical practices, suggest new health projects, as well as provide a new research direction. By looking at an event as it exists in the natural setting, case studies shed understanding on a complex medical phenomenon.

What is a case study?

Case studies are a qualitative research method that offers a complete and in-depth look into some of the situations that baffled medical science. They document the cases that escape the ordinary in a hospital that has seen a manifold of plights. They serve as cautionary tales of the intricacy in dealing with human health.

Can you generalize a population using one case study?

You cannot generalize a population using one case study. However, multiple case study contains two or more cases under the point of interest can give you a replicated result. When the findings remain true for several cases under this research method, your case study’s results become more reliable.

Can a case study be replicated?

However, multiple case study contains two or more cases under the point of interest can give you a replicated result. When the findings remain true for several cases under this research method, your case study’s results become more reliable.

Why do medical practitioners use case studies?

Medical practitioners use case studies to examine a medical condition in the context of a research question. They perform research and analyses that adhere to the scientific method of investigation and abide by ethical research protocols. The following are case study samples and guides on case presentation.

What is the phenomenological principle of patient case studies?

This means that subjectivity is entertained and allowed in research design. The medical scenarios are open to the researcher’s interpretation and input of insights.