cny family care org patient portal mypractice

How does CNY family care protect patient privacy?

At CNY Family Care, we pride ourselves in protecting the privacy of each of our patients. Access to patient information is controlled through secure access codes, personal ID’s and passwords. Each individual controls their password and the account cannot be accessed without that password.

How do I access the patient portal?

To access the Patient Portal, locate the blue Patient Portal button in the upper right corner of the screen, under the link to the newsletter. When sending messages to your Medical team using the patient portal, please ONLY DISCUSS INFORMATION ABOUT YOURSELF.

Who is the owner of the patient portal?

Our Patient Portal is owned and operated by Medent/CCS and is fully compliant with federal and state laws concerning privacy for each patient. A patient’s name and e-mail address will be treated with the same care and privacy given to your health records and will never be sold or leased by CNY Family Care or Medent/CCS.

What is the patient portal in medent?

The Patient Portal in Medent is a personalized, secure on-line way for patients to gain access to their individual medical record. It is a FREE service that we offer to our patients which enables each patient to securely use their Internet connection to help manage and receive information about his/her personal health.

What is Family Health Network?

“Family Health Network promotes and improves the wellness of the Central New York community through quality, affordable healthcare at multiple, convenient, state of the art facilities while supporting employees, and maintaining long term viability.”

Where is FHN located?

Rooted in the geographic center of New York State, in the Crown City of Cortland, NY and surrounding rural areas, FHN works to enhance the health and well being of individuals from underserved, rural communities by providing comprehensive, affordable medical and dental services. These services are delivered in a caring, professional and family friendly environment that is sensitive to the diverse health care needs and challenges of our patients, while encouraging the development of strong healthy lives.

What is the number to call for Medicaid?

Call our Certified Applications Counsler at (607) 423-1198.