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★ Patient portal users most commonly accessed their health information through a computer (83%) – six in 10 portal users accessed their health information using only this method. Notes: Denominator represents individuals who accessed their patient portal at least once within the past year.
Individuals who access their portal at least once in the past year are referred to as “patient portal users”. Patient portal users who access their health information using multiple methods access their portal more frequently than those who use only one method.
Many different portals are available in the market with their advantages and disadvantages; however, they successfully serve their primary purpose. They keep patient data secure and automate administrative tasks of health care organizations, helping them save more time for focusing on each patient’s health more closely.
Notes: Denominator represents individuals who accessed their patient portal at least once within the past year. Individuals who access their portal at least once in the past year are referred to as “patient portal users”.
The Global Patient Portal Market market is studied from 2019 - 2027. Read More
The Global Patient Portal Market is growing at a CAGR of 18.4% over the next 5 years. Read More
The Global Patient Portal Market is valued at 3368 Million USD in 2019. Read More
The Global Patient Portal Market is valued at 9188 Million USD in 2027. Read More
Asia Pacific is growing at the highest CAGR over 2021- 2026. Read More
North America holds highest share in 2021. Read More
Allscripts Healthcare Solutions Inc., McKesson Corporation, CureMD Healthcare, Athenahealth, Inc., Oracle (Cerner Corporation) are the major compan...
Patient portals enabled individuals to electronically communicate with their providers, view their clinical notes, and electronically share their health information with a health care provider. In 2020, about 6 in 10 patient portal users reported exchanging secure messages with a health care provider through their portal. Half of portal users reported viewing clinical notes written by a health care provider. The share of individuals who electronically shared their health information with a healthcare provider increased by seven percentage points (from 10 percent to 17 percent) from 2017. However, rates of individuals electronically transmitting their data to an app or service remains low (5 percent).
About six in 10 individuals nationwide were offered access to their patient portal and nearly 40 percent accessed their record at least once in 2020.
Figure 7: Rate of individuals accessing and using their patient portal by whether their health care provider encouraged them, 2020.
Individuals’ rates of being offered and subsequently accessing their patient portal increased significantly between 2018 and 2019, but did not change in 2020. About 6 in 10 individuals nationwide were offered access to their patient portal by a health care provider or insurer, and nearly 4 in 10 individuals (38 percent) reported that they accessed their portal at least once in 2020.
Patient portals create a lot of value for patients, including their primary function of providing them easy access to their medical records. They help to improve the relationship between the providers and patients as they keep them connected 24/7.
Patient portals are designed to help patients securely view their health data, consult a healthcare provider, schedule their appointments, and do more to be active participants in their health care process.
Patient portals started after the introduction of Electronic Health Records. The first EHRs, which would eventually come packed up with patient portals, started developing in the 1960s.
One of the remarkable benefits of a patient portal is patient engagement, which allows patients to actively engage in their healthcare.
The implementation of patient portals involves different steps to be followed- from research to final implementation and execution of them as a system. Here are six steps to implement a patient portal:
Organizations must be aware of patient portals regulations before they introduce one within their system.
Patient portals pose many challenges and provide benefits for the enhancement of quality care. Effectively using a patient portal is not easy because the portals come with many pros and cons in the healthcare industry.
The patient portal is available as an add-on to the EHR package with users reporting a cost of approximately $2 per patient per year.
Generally, part of the healthcare provider’s EHR, the patient portal allows patients to view their medical record, communicate with their provider, schedule and manage appointments, access health education material, check prescription refills, update their medical history and fill out intake forms, among other features.
Patient portals can potentially streamline and enhance communication between patients and providers . For example, according to the Office of the National Coordinator for Health Information Technology, who conducted a case study of patient portals in a medical group, the results indicate that patients and providers found that the use of a patient portal reduced the amount of time they spent on transferring information to patients and prevented miscommunications.
Patient portals can foster patient engagement which, in turn, improves health outcomes and reduces healthcare costs by facilitating the process of communicating and sharing information between patients and providers. With better communication, patient engagement is enhanced as patients become more involved in their care and providers can also monitor patients more effectively and provide vital information to them when needed.
When selecting an EHR based on its patient portal it is important to make a selection that is user friendly, secure and offers features that will facilitate patient engagement.
Patients often encounter difficulties accessing and harmonizing data when they have received treatment between multiple practices for different things. In this case, a patient receiving care across multiple settings would need multiple logins to access each provider’s patient portal. For users who have shown to be reticent to engage patient portals due to a lack of technological literacy, adding on more complexity to engage portals may discourage their use.
In a 2017 article published in the journal Healthcare, the authors examine this issue, their findings indicate barriers to patient portal use include design and interface limitations, health literacy issues, and many people find the portal difficult to use. Research indicates that that older adults with less access to and experience with technology, less education, and who demonstrate low health literacy and numeracy skills experience greater difficulty using patient portals.
Patient portals create a lot of value for patients, including their primary function of providing them easy access to their medical records. They help to improve the relationship between the providers and patients as they keep them connected 24/7.
Patient portals are designed to help patients securely view their health data, consult a healthcare provider, schedule their appointments, and do more to be active participants in their health care process.
Patient portals started after the introduction of Electronic Health Records. The first EHRs, which would eventually come packed up with patient portals, started developing in the 1960s.
One of the remarkable benefits of a patient portal is patient engagement, which allows patients to actively engage in their healthcare.
The implementation of patient portals involves different steps to be followed- from research to final implementation and execution of them as a system. Here are six steps to implement a patient portal:
Organizations must be aware of patient portals regulations before they introduce one within their system.
Patient portals pose many challenges and provide benefits for the enhancement of quality care. Effectively using a patient portal is not easy because the portals come with many pros and cons in the healthcare industry.