cgm patient portal news

What is a patient portal in CGM?

CGM PATIENTPORTAL is a secure, web-based patient portal that facilitates communication between patient and practice. The patient portal is easy to implement with CGM electronic health record (EHR) solutions: CGM CLINICAL and CGM ENTERPRISE.

How do I Activate my CGM practice portal patient services account?

When you receive the e-mail and click the link to activate the account, the user information is updated in Registered Patients. When you click the link included in the e-mail CGM PRACTICE PORTAL Patient Services reopens, if it was closed, and lets you know that your registration has been finalized.

How do I update the patient's contact information in CGM webpractice?

The patient's contact information is updated in CGM webPRACTICE based on what you have selected in the Update Contact Info field in the Misc Settings section of the CGM PRACTICE PORTAL Integration. Click Billing Information and the Account Balance and History page opens so you can review your account.

Why choose CGM?

At CGM, our goal is to increasingly understand and simplify the work of all medical care providers. For more than 30 years, we have supported our customers in securely storing, exchanging, and requesting information. In this way, we allow clients more time for what is most important: their patients.

What are the benefits of CGM?from cgm.com

Key benefits of CGM ELVI 1 Respond during work or after hours 2 Initiate therapies more rapidly 3 Increase patient satisfaction 4 Provide immobile patients with continuous care 5 Provide HIPAA-compliant care from any location 6 Avoid unnecessary journeys for vulnerable patients 7 Reduce workload of doctors and staff

What is CGM Elvi?from cgm.com

CGM ELVI uses a secure, point-to-point connection when connecting providers and patients. It's the most secure way to protect patient information during a telehealth consultation.

How does CompuGroup Medical support?from cgm.com

CompuGroup Medical offers support by phone or through our convenient Customer Portal, accessible from a browser or directly through your software. You will receive a tracking number for any service ticket, so you and your support engineer can easily communicate and follow the progress of any issue through completion.

Why do we offer video consultations?from cgm.com

Video consultations can help protect your own practice while preventing the epidemic from spreading. That is why we are offering providers a free introductory period of web-based video consultations with CGM ELVI. Do your part to mitigate the spread of coronavirus by requesting access today.

What does it mean to be able to care for patients digitally?from cgm.com

Being able to care for patients digitally means that you and your staff can avoid exposure to disease or illness - a risk that is often unavoidable with traditional in-office visits.

Can a physician see a patient from home?from cgm.com

Patients can be seen by their physician from the comfort of their own home, and providers can attend to patients from anywhere, at any time with a HIPAA-compliant solution.

Is CGM ELVI telemedicine?from cgm.com

Diagnosing and treating patients both quickly and effectively has never been simpler with CGM ELVI Telemedicine. Prescribe medication and provide treatment regimens to patients with ease.

What is a CGM portal?

CGM PRACTICE PORTAL is a highly customizable web-based portal that provides a secure interface between your practice management solution and website. It provides your patients access to pre-registration, account review, appointment inquiry, referral requests and more. The full service platform allows your practice to reap high productivity and efficiency gains.

How to allow access to CGM practice portal?

If you would like to allow certain employers or referring providers access to CGM PRACTICE PORTAL, you must set up their account and allow access through the Employer/Referral Users menu. In this funtion you can also select which functions you want to allow for each employer and referring provider.

How to send a message to a CGM?

Click Compose and the Message Center - Compose page opens so you can send a message to a staff member at the practice. Select the Recipient. The staff members available to select from are based on what is selected in the Message Center settings in the CGM PRACTICE PORTAL Integration . Type a Subject for the message and type the Message and click Send. The message is immediately sent to the staff member's CGM webPRACTICE Inbox.

How to view messages sent to you by CGM?

Click Messaging Center to expand it to view the submenus. The Message Center is where you can access messages sent to you by the practice through CGM PRACTICE PORTAL. You can also communicate with staff members at the practice. The staff members who are available to communicate with in this section are based on what is stored in the Message Center settings in the CGM PRACTICE PORTAL Integration. Click Inbox to view the Inbox. The inbox displays the Date the message was sent, the Subject of the message and the staff member who sent the message.

What happens when you click the link in the CGM practice portal?

When you click the link included in the e-mail CGM PRACTICE PORTAL Patient Services reopens, if it was closed, and lets you know that your registration has been finalized.

How to reschedule an appointment?

To reschedule an appointment, click the option button to the left of the appointment date, type a Reason for rescheduling the appointment and click Reschedule Appointment. The Schedule an Appointment page opens so you can reschedule the appointment. The rescheduled appointment information is automatically and immediately updated in the CGM webPRACTICE Schedule.

What to do if you can't remember your CGM username?

If you cannot remember your User Name, click Forgot User Name? and the Account Information Retrieval page opens so you can type your First Name, Last Name and Date of Birth just as you registered with CGM PRACTICE PORTAL and click Proceed. If a match cannot be found, a message displays instructing you to contact the practice.

How to search for a patient on a patient lookup?

Type an optional practice-defined identification number or alternate name to search for this patient when using Patient Look-up. For example, a patient's official name on his insurance is William, but the patient only goes by 'Bud'. Type 'Bud' in this field so this patient can be located with Patient Look-up.

What happens if you select a previously registered patient?

If you select a previously registered patient, you will be re-directed to the Change Patient Data function to update the information on the patient account.

What is patient registration for family billing type?

The Patient Registration for Family or Linking Billing Type section describes the differences in this function if your practice uses the Family or Linking Billing Types as set up in CGM webPRACTICE Integration Options.

What happens if you select 0 - Same in Patient Name and Address Information?

NOTE: If you selected '0 - Same' for the Relationship to Guarantor field in the Patient Name and Address Information screen, the Guarantor screen is bypassed and the Billing screen is displayed.

What is the patient name and address section?

The Patient Name and Address Information section contains general demographic data and information.

How many digits are in a patient's social security number?

Type the patient's nine digit social security number with or without dashes.

Can you add a patient to CGM web practice?

With the Patient Registration function, you can add new patient accounts to CGM webPRACTICE. Patients only need to be registered once and after registration has been completed, you can immediately post charges, payments, and adjustments on the patient's account.

How do I ensure e-mails from CGM practice portal get to the patient?

Note: To ensure that e-mails from CGM PRACTICE PORTAL Patient Services (via your practice) get to the patient, the e-mail address in CGM PRACTICE PORTAL must match the e-mail address in the Patient Name and Address Information screen. The patient should check their Junk e-mail or Spam e-mail folders if they do not see the email in their Inbox.

How do I sign up for the CGH main clinic portals?

Come to the CGH Main Clinic business office or the registration office at the hospital to sign up for the portals. Download our Clinic My Access brochure here for more information.

Are there patient portals available for the clinic and hospital services?

We have patient portals available for both the clinic and hospital services. There are two separate systems, requiring two separate accounts and log-ins. Click below for access. At CGH, we work around the clock to meet your healthcare needs, and we offer access to your health information 24 hours a day, 7days a week.

How do I sign up for clinic my access?

To protect your privacy, you need to sign up for this service in person with a photo ID. Come to the CGH Main Clinic business office or the registration office at the hospital to sign up for the portals. Download our Clinic My Access brochure here for more information.