centerwell patient portal

Why choose centerwell for primary care?

That’s what we call personalized, forward thinking care. Connecting to today’s care Using our health portal Our secure online health portal lets you easily communicate with your care team, access medical records, make in-person appointments and video visits. Explore CenterWell's health portal Testimonials Learn more about us from real patients Gail

Why choose centerwell for virtual care?

If you are trying to access the Health Portal from home, you will need to call our Health Portal Hotline at 864-465-6259 and answer several questions to verify your identity. Once you have answered the patient validation questions you will receive an email with information about your user name and password. Can I change my User Name?

What is centerwell?

Care designed with seniors in mind. We are driven every day by a desire to deliver the kind of personalized care, dignity and respect seniors deserve. We not only care for our patients—we care about them. That's the CenterWell difference. Find your location.

What is the health portal and how does it work?

Our center staff offer patients access to the Health Portal upon patient registration. If you don’t want to wait until your next office visit to request access, you can start using the Health Portal by calling our Health Portal Hotline at 864-465-6259 for assistance in getting started.

Am I eligible to enroll?

All patients are eligible to enroll with an email address and to sign the General Consent form. You will receive a welcome email and a print out of your sign-on credentials (user name and temporary password) before leaving the office.

How do I get a User Name and Password?

If you are in our center registering for the health portal you will be provided a print out of your user name and temporary password by the center staff after web enabling you in our system.

What happens if I forget my user name?

If you forgot your user name and you have signed in at least once, you can retrieve your user name through The Health Portal.

How do I get a password?

You will receive a temporary password at the time of registration. The temporary password will need to be replaced when you activate your account.

What happens if I forget my password?

If you forgot your user name and you have signed in at least once, you can retrieve your user name through The Health Portal.

Why do I have to accept two consents on the website?

One of the consents you must agree to is our vendor consent. My Health Information (patient portal) is powered by a vendor called eClinicalWeb, LLC (“ECW”). This consent outlines the Terms of Use Agreement (“Terms of Use” or “Agreement”) defines the terms and conditions under which ECW makes the Site available.

Can I change my address or phone number on the health portal?

Yes, you can submit changes through the portal under My Account > Personal Information.

Care designed with seniors in mind

We are driven every day by a desire to deliver the kind of personalized care, dignity and respect seniors deserve. We not only care for our patients—we care about them. That's the CenterWell difference.

Compassionate care, centered around you

Our patients enjoy shorter wait times, unrushed doctor visits, and a dedicated care team that takes the time to listen. We are CenterWell.

Care beyond the doctor's office

We provide a unique and holistic care experience—addressing social, behavioral, and financial needs that can impact your health and wellbeing.

Dedicated, team-based approach to care

Enjoy the benefit of our doctors, resource coordinators, behavioral health specialists and more—all working together to support your needs.

Connected to the community

As your one-stop primary care provider, our centers offer onsite community events and activities to keep you active and engaged.

Virtual care & health portal

When it comes to keeping patients connected, our video visits and online health portal are at your fingertips. That's primary care, evolved.

Health resources & programs

We guide our patients in maintaining social wellness, financial health, access to basic needs, advanced directives and other senior resources.