carbon medical patient portal

How do I access the carbon Health app?

You can access the Carbon Health app by downloading it from either the Apple Store or Android Store. How can I access my care plan? To access your care plan, please login to your account at patient.carbon.com or by logging into the patient app. After meeting with a provider your care plan can be accessed in the messages section.

How do I contact the caremount medical patient portal?

The CareMount Medical patient portal works on all types of computers and mobile devices. A friendly Patient Portal Representative can: Call us! Patient Portal Help Line: (914) 242-1555 You will receive a message “Your request has been successfully submitted”.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

What is carbon health?from carbonhealth.com

At Carbon Health, we believe in the power of health, of medicine, and of technology. We aim to create a supportive environment where you can develop your career and continually refine your craft, whether you work in one of our clinics or with the team at Carbon Health headquarters.

How long does it take to get results from Carbon Health?from carbonhealth.com

You will receive your results via Carbon Health mobile app within 5-7 days. We highly recommend you download the app before your appointment so you could easily access your test results.

Does insurance cover travel clearance testing?from carbonhealth.com

Travel Clearance Testing has a guaranteed turnaround time and convenience fee. Insurance plans are not required to cover COVID testing for community surveillance. Because plans are not required to cover those types of tests, we do ask that you pay upfront to ensure that we do receive payment for such services. You are welcome to submit a receipt to your insurance plan to see if they do cover this type of testing and will reimburse you.

Is healthcare confidential?from carbonhealth.com

No, your healthcare is between you and your care team and is always confidential.

Does Carbon Health offer antibody testing?from carbonhealth.com

Why is Carbon Health offering the antibody test? The COVID-19 serology test does not diagnose you with an active SARS-CoV-2 virus infection, but it can provide some information about whether a patient has been exposed to the SARS-CoV-2 virus at least 4 days or more ago.

What to do if you think you have a medical emergency?from carbonhealth.com

If you think you may be having a medical emergency, call 911 or go to the nearest emergency room immediately .

Does Carbon Health work without them?from carbonhealth.com

In order to make this work well, we have a collaborative effort with Carbon Health... Without them this wouldn’t work.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.