capeshine.com patient portal

by Dr. Tristian Satterfield 3 min read

Patient Portal | Cape Regional Health System

12 hours ago If you want to request a Complete Cape Regional Medical Center medical record please contact the Health Information Management (HIM ) Department at HIMDepartment@caperegional.com or call 609-463-2093 Hours: M-F 8am to 5pm. >> Go To The Portal


What is the patient portal and how does it work?

The Patient Portal is a secure website designed for you, the patient, to have access to your medical information. Once you are signed up for the portal you will have access to the following items: View all your lab results, once they have been reviewed by your physician. Book and cancel appointments.

How do I contact capeshine support?

Please contact the CapeSHINE Support phone line with questions or problems you are experiencing. This support line is available 24/7. 609-463-4242. This portal no longer supports Microsoft Internet Explorer 11 browser. See System Requirements for more information.

What is the maintenance schedule for capeshine portal?

This portal will be undergoing scheduled maintenance on 06/19/2022 from 3:00 AM Eastern Time until approximately 8:00 AM Eastern Time and will be unavailable during this time. Please contact the CapeSHINE Support phone line with questions or problems you are experiencing. This support line is available 24/7. 609-463-4242.

How do I request a complete Cape Regional Medical Center medical record?

If you want to request a Complete Cape Regional Medical Center medical record please contact the Health Information Management (HIM ) Department at HIMDepartment@caperegional.com or call 609-463-2093 Hours: M-F 8am to 5pm.

What is a patient portal?

The Patient Portal is a secure website designed for you, the patient, to have access to your medical information.

What documents can you print off on a physician portal?

Print off documents (lab requisitions, diagnostic imaging, consults, etc.) that your physician has posted to the portal for you.

How old do you have to be to use the e-mail portal?

Anyone 13 years of age or older will have to sign a consent form before access to the portal can be given. However, you cannot book for another person under your name. If the person you are booking the appointment for is not on the portal you need to call reception.

How to discontinue patient portal?

You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change.

What information is collected on the Patient Portal?

When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used.

What is the Patient Portal Inbox?

Once you have activated your Patient Portal account, the Patient Portal Inbox will become the primary vehicle to receive important messages from your participating provider(s) and other personal medical information. You MUST provide us with your email address when activating your Patient Portal account and keep your email address current via the My Profile link, to ensure that you receive notification of newly released information in a timely manner. You may continue to receive communications via the United States Postal Service or other means from us.

Why do we keep track of patient portals?

We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area.

What to do if you have an urgent medical matter?

If you believe that you have an urgent medical matter, you should call 911 immediately or proceed to the nearest emergency room. If the matter is not urgent but you need a response in less than two business days, please contact your clinician's office directly by telephone during our regular business hours, which you may find on the log-in screen for Patient Portal.

Who is responsible for maintaining the privacy and security of all information printed from the Patient Portal?

Note: Patients are solely responsible for maintaining the privacy and security of all information printed from the Patient Portal.

Can you send a message to a patient portal?

You understand that your health care team may send you messages, test results, and other communications via Patient Portal as authorized in the sole discretion of your physician. These messages may contain information important to your health and medical care. It is your responsibility to monitor these messages. By entering your valid and functional email address at registration, you have enabled us to notify you of messages sent to your Patient Portal Inbox.