can parents view kids patient portal

by Sandra Stoltenberg I 9 min read

Parental Access to Adolescent Patient Portals - NORCAL …

33 hours ago Can I view another patient's information in the patient portal? Dec 19, 2002 · Answer: Yes, the Privacy Rule generally allows a parent to have access to the medical records about his or her child, as his or her minor child’s personal representative when such access is not inconsistent with State or other law. >> Go To The Portal


Parents and guardians are not blocked from viewing all records, just appointment information and visit notes from areas like primary care, psychiatry, adolescent medicine, and gynecology. This is to keep issues like sexual health, sexually transmitted infection testing, substance use, and mental health confidential.Jun 24, 2021

Full Answer

Can I view another patient's information in the patient portal?

Using the patient portal to view another patient's information is called proxy access. Patient privacy is extremely important to us, so we have developed a policy around parents' and guardians' access to their child's patient portal that follows state and federal laws.

Can I access the kids plus patient portal 24/7?

Access the Kids Plus Patient Portal 24/7/365 on your phone, tablet, or computer, so you always have a Kids Plus virtual office at your fingertips. Do You Need to Add Another Child to the Portal Account?

Can a patient portal be used for a parent?

Some healthcare providers, for example, might provide parents with access to the patient portal, but may be able to segregate certain information that is not accessible to the patient portal for that patient population, so that you know the parent is not going to be able to see certain services.

What can I See with proxy access to my child's account?

Here is a general breakdown of what parents or guardians can see with proxy access to their child's account: Limited access to information and functionality on the portal, which follows laws for patient confidentiality during this age range. Access includes: •Allergy list •Immunization records •Secure messaging to patient’s care team

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Can a parent access a child's medical records UK?

A person with parental responsibility will usually be entitled to access the records of a child who is aged 12 or younger. Children aged 13 or older are usually considered to have the capacity to give or refuse consent to parents requesting access to their health records, unless there is a reason to suggest otherwise.

What does patient portal access mean?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.Sep 29, 2017

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019

Do patients like patient portals?

Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.Jan 25, 2021

Why does a healthcare provider sign up for a password?

The healthcare provider signs them up, creates an account, and assigns a password because they know the individual; they've checked the driver's license or some other proof of identification of the individual. The alternative can be remote authentication, where you first do identity-proofing remotely.

Is there a regulation that requires a patient to have a copy of their medical records?

The other major regulation is HIPAA, in that there has been a longstanding obligation to provide patients with a copy of their medical and billing records, or certain other information in what is referred to as a "designated record set.".

Is it a HIPAA violation to disclose medical information to parents?

Because some minors have the right not to disclose certain medical information, such as reproductive health services, to their parents, it could be a HIPAA violation to disclose the services to the parent, says Greene, a partner at the law firm Davis Wright Tremaine.

Can a parent access a minor's medical records?

Healthcare providers can choose to give parents access to the minor's records via a patient portal, but the providers should consider segregating certain information to make those confidential services inaccessible by the parent, Greene says.

Can minors have their parent's information?

You're going to have, under the law, some minors who have their parent or guardian as their personal representative under HIPAA who has the right to access their information . But, minors may be able to consent to certain services, such as reproductive health services, or substance abuse treatment.

Is a patient portal a secure email?

So for example, the patient portal may also be a messaging portal where a secure e-mail is received by an individual. They receive an unsecure e-mail that just says they've got a message waiting for you at the patient portal. They log in [to portal] and see their information that way.

When can a child share their medical records?

For many parents, it's hard to accept that their children are unable to share their medical records from ages 11-18. Often parents take the lead for their child’s health needs and their child may not have a desire for full control of their health care choices.

What is proxy access?

Using the patient portal to view another patient's information is called proxy access. Patient privacy is extremely important to us, so we have developed a policy around parents' and guardians' access to their child's patient portal that follows state and federal laws. This means that you can see different amounts of information based on your ...

Can a patient give another adult access to their portal?

No automatic access to information, as the patient is now a legal adult. The patient can choose to give another adult, including their parents, proxy access to their portal. Read more about proxy access for adults .

What age can I get access to my child's medical records?

The form states that, if you are the parent of a child between ages 12 and 17, “You will be granted partial access to your child’s record. (e.g., appointment scheduling, immunizations).”. Parents of kids 11 and younger, are permitted full access to their child’s medical records. I was surprised.

What does it mean to be a parent's personal representative?

The HHS website that addresses frequently asked questions about HIPAA, a federal law, explains that a parent is general a child’s “personal representative,” which means access to records, but if a state law provides otherwise, the state law governs. If the state law is silent, “the licensed health care provider may exercise his or her professional ...

Can a medical provider treat a parent as a personal representative?

In addition, a medical provider may choose not to treat a parent as a personal representative when the provider reasonably believes, in his or her professional judgment, that the child has been or may be subjected to domestic violence, abuse or neglect, or that treating the parent as the child’s personal representative could endanger the child.

Can a licensed health care provider deny parental access to minors?

If the state law is silent, “the licensed health care provider may exercise his or her professional judgment to the extent allowed by law to grant or deny parental access to the minor’s medical information.”. In addition, a medical provider may choose not to treat a parent as a personal representative when the provider reasonably believes, ...

How often should parents check their portals?

Parents should start by checking the portals once a week (more if a child is struggling) and see how it goes, advises Hill, who studies parental involvement in education during adolescence. “But not on Friday,” she said. You don’t want “to brood over it over the weekend.”.

Can parents monitor kids' progress behind the scenes?

Hill says the portals can be empowering, especially for parents of adolescents. Parents can monitor kids’ progress behind the scenes, and not always have to ask to see the graded papers and tests.

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The Role of Patient Portals

Privacy Challenges with Patient Portals

  • How a practice handles parent portal access to adolescent patient medical information depends on whether the practice’s patient portal has the capacity to filter out data that becomes confidential when the child reaches 13 (or whatever age the state law designates). Practices without these capabilities will most likely need to deny parent portal ac...
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Authentication For Portal Use

Why only Passwords?

Minors' EHRs

Adult Caregivers

Other Methods of Access

  • MCGEE:What are the various ways that individuals can be credentialed and authenticated for accessing patient portals? GREENE:There are two stages here; the initial identity-proofing and the subsequent authentication every time someone logs into the patient portal. The identity-proofing normally happens either in-person or online. The in-person part could happen as part of the regis…
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Biggest Emerging Threats

  • MCGEE:Why do you think most organizations that have a patient portals will go with the username and password only? GREENE:Difficulty and lack of demand. I think there is going to be a minority of patients who may want the more robust features of multi-factor authentication, and may want to feel confident that their information is not going to be accessible to others based on just the …
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