bristow run family medicine health patient portal

Why choose Pleasant Run family physicians?

At Pleasant Run Family Physicians, our team of healthcare professionals work together to provide a new and expanded type of primary care that is personalized and coordinated, resulting in higher patient satisfaction and significant health benefits.

How are the doctors on MyChart pull-down lists determined?

The choice of doctors on the MyChart pull-down lists is determined by past or future appointments. Any Novant Medical Group physician who is using MyChart and allows scheduling access will appear on your list if you have had an appointment in the last two years or if you have a future appointment scheduled with that physician.

How do I enroll in the patient portal?

To enroll in the patient portal, you must receive services at one of our locations. To create an account, you may self-enroll here. Alternatively, you may contact the location where you received care and tell them you would like to make an account. Registration requires an email and a valid ID.

What information can I find in the hospital patient portal?

At the hospital patient portal, you can access read-only medical information through our secure server. This includes educational materials, information on your current medications, allergies, immunizations, health issues, and lab test results. All information is pulled directly from your electronic health records.

What to bring

Please bring a form of ID and your insurance information to your appointment. You may be asked to reschedule your appointment if you don’t have an updated insurance card.

New patients

We request that all patients arrive 15 minutes prior to your scheduled appointment to ensure paperwork is complete.

How to eCheck in on MyChart?

To access eCheck-in from the MyChart website, click the Visits tab and then select Appointments and Visits. Once on the Appointments and Visits page, click eCheck-in. From the MyChart app homepage, click the Scheduled In-Person or Video Visit Appointments icon. Then click eCheck-in for the appointment you wish to check in for.

How to update my allergy list?

To review or update your allergies listing, log into your MyChart account. Navigate to the “Allergies” option under the “Health” tab to access your list and make any necessary changes. Get started.

How to view my test results?

To view test results, go to Health > Test Results. Select a test to see more information about it, such as the standard range for the result and any additional comments your provider may have entered about the result. Your test results are released to your MyChart account after your physician has reviewed them.

What is MyChart preventive care?

Stay up-to-date on recommended preventive care at every age and stage with MyChart’s preventive care feature. The tool tracks recommended vaccines and procedures based on your age and health and will even send reminders if you’re overdue for any preventive care measures.

Why is it important to understand your medical history?

Taking the time to become familiar with your medical history is an investment in your healthy future. Understanding how your past — and your family’s past — influences your future empowers you to take a more proactive approach to your health today.

Does Novant Health make any warranties?

Novant Health makes no representations or warranties of any kind, express or implied, about the operation of its sites, or the content, products and/or services included therein.

Can you update your allergens list on MyChart?

When it comes to allergies, you don’t want to take chances. With MyChart, you can review and update your allergens listing in a few quick clicks, so you — and your care team — are always aware of potential allergens to avoid.

Online Access to Your Personal Health Information

At the hospital patient portal, you can access read-only medical information through our secure server. This includes educational materials, information on your current medications, allergies, immunizations, health issues, and lab test results. All information is pulled directly from your electronic health records.

Get Your Medical Records in the Apple Health App on iPhone

If you are having trouble using the patient portal or logging in, contact our 24/7 support line at (877) 621-8014.