bedside shift report and patient safety

by Eileen Schimmel 4 min read

Bedside shift report: Implications for patient safety and …

12 hours ago This guide has four strategies that help hospitals partner with patients. Strategy 3 states: “The goal of the Nurse Bedside Shift Report strategy is to help ensure the safe handoff of care between nurses by involving the patient and family. The patient defines who their family is and who can take part in bedside shift report.” 7 >> Go To The Portal


Bedside shift report improves patient safety, enhances the quality of care, improves patient and nurse satisfaction, decrease unnecessary healthcare expenditure, and saves time. Recommended Citation Alforque, Chona C., "Standardizing the Bedside Shift Report: Improving Communications and Promoting Patient Safety" (2020).

Full Answer

Why is bedside report so important?

Nurses have raised some concerns when it comes to BSR, namely:

  • unknown visitors or family in the room
  • disclosure of new diagnoses or lab information that a healthcare provider hasn't yet discussed with patient
  • patient sleeping
  • patient unable to participate due to cognitive or sensory limitations
  • questions from patient that need lengthy clarification, increasing report time

More items...

What is bedside shift report?

  • Nurse Bedside Shift Report: What is it? ...
  • Bedside Shift Report Checklist -- Checklist that highlights the elements required to complete bedside shift report. ...
  • Nurse Bedside Shift Report Training -- Slides and talking points used to train nurses to conduct a bedside shift report and to help them understand how to engage patients and ...

Why is bedside shift report?

Shift report, when completed at the patient bedside, allows the nurse to visualize and assess the patient and the environment, as well as communicate with and involve the patient in the plan of care. Bedside shift report (BSR) enables accurate and timely communication between nurses, includes the patient in care, and is paramount to the delivery of safe, high quality care.

What is shift to shift report?

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How does bedside shift report improve patient safety?

It puts patients at the center of communication and permits them to collaborate and participate in their own recovery. Bedside reporting encourages teamwork and accountability of staff and is safer for the patient because it increases the quality of hospital care.

What should be on a bedside shift report?

According to AHRQ, the critical elements of a BSR are: Introduce the nursing staff, patient, and family to each another. Invite the patient and (with the patient's permission) family to participate. The patient determines who is family and who can participate in the BSR.

What is bedside shift report in nursing?

By definition, BSR is the change-of-shift report between the offgoing nurse and the oncoming nurse that takes place at the bedside. This makes patients a part of the process in the delivery of their care.

Is bedside shift report a Hipaa violation?

Bedside report in a roomful of other patients IS a violation of HIPAA guidelines because it gives detailed information about a patient's diagnosis, treatment, and plan of care while it is linked to a specific patient name.

Why is bedside report so important?

Bedside shift reports are viewed as an opportunity to reduce errors and important to ensure communication between nurses and communication. Models of bedside report incorporating the patient into the triad have been shown to increase patient engagement and enhance caregiver support and education.

What is the purpose of a shift report?

Shift reports help improve communication between coworkers or team members, and they ensure proper execution, control and oversight. Managers use shift reports to pass information about proceedings that take place during a specific shift to others.

Why is shift report important in nursing?

Most importantly, communication supports the foundation of patient care. So, hand-off reporting during shift change is a critical process that is crucial in protecting a patient's safety. Throughout the hand-off report, it is vital to provide accurate, up-to-date, and pertinent information to the oncoming nurse.

How do I improve my bedside handover?

Yet a simple strategy to improve communication is to bring the report to the patient's bedside. This facilitates earlier connection between the oncoming nurse and the patient and presents an opportunity for the patient to ask questions and clarify information with both nurses.

How is the Joint Commission and Hipaa involved?

JCAHO requires locks to be rekeyed when a person or persons having access to a designated controlled area leave. JCAHO routinely inspects areas and this is a common infraction that can lead to the revocation of certification. HIPAA requires monitoring of who has access and when in regards to patient information.

Can a family member violate Hipaa?

1:315:03Can a Family Member Violate HIPAA? ANSWERED - YouTubeYouTubeStart of suggested clipEnd of suggested clipItself the hipaa privacy rule states a covered entity may use or disclose protected healthMoreItself the hipaa privacy rule states a covered entity may use or disclose protected health information provided that the individual is informed in advance of the use or disclosure.

Why is the Hitech Act important?

The HITECH Act encouraged healthcare providers to adopt electronic health records and improved privacy and security protections for healthcare data. This was achieved through financial incentives for adopting EHRs and increased penalties for violations of the HIPAA Privacy and Security Rules.

The Impact of Bedside Reporting on Patient Safety Events, Patient ...

Arkansas Tech University Online Research Commons @ ATU Theses and Dissertations from 2019 Student Research and Publications Spring 5-7-2019 The Impact of Bedside Reporting on Patient Safety

Bedside shift reports can save lives | Wolters Kluwer

Bedside shift reports (BSR) are a fairly new concept for many nurses today, although they have been around for almost 40 years. Recently, hospitals have been putting their own take on BSRs in compliance with Joint Commission standards.

Bedside shift reports: what does the evidence say? - PubMed

Bedside shift reports are viewed as an opportunity to reduce errors and important to ensure communication between nurses and communication. Models of bedside report incorporating the patient into the triad have been shown to increase patient engagement and enhance caregiver support and education. Nu …

The secrets to successful nurse bedside shift report implementation and ...

Patient experience with bedside shift report. Systematic literature review studies point out that implementing nurse bedside shift report can improve the patient experience with care as related to nurse communication.8,9,11 For example, Mardis and colleagues conducted a systematic literature review of 41 articles related to the use of bedside shift report and concluded that 49% of the reviewed ...

Strategy 3: Nurse Bedside Shift Report | Agency for Healthcare Research ...

Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality. To promote stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient and Family Engagement in Hospital Quality and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families to improve ...

Moving Shift Report to the Bedside: An Evidence-Based Quality Improvement Project

Edward R. McAllen, Jr., DNP, MBA, BSN, BA, RN Kimberly Stephens, DNP, MSN, RN, DNP Brenda Swanson-Biearman, DNP, MPH, RN Kimberly Kerr, MSN, RN Kimberly Whiteman, DNP, MSN, RN, CCRN-K

Abstract

A Midwestern, 532-bed, acute care, tertiary, Magnet® designated teaching hospital identified concerns about fall rates and patient and nurse satisfaction scores. Research has shown that the implementation of bedside report has increased patient safety and patient and nurse satisfaction.

Background

A team of nursing administrators, directors, staff nurses, and a patient representative was assembled to review the literature and make recommendations for practice changes. A Midwestern, 532-bed, acute care, tertiary, Magnet® designated teaching hospital identified that fall rates were above the national average.

Literature Review

The team completed a literature review based upon the following PICO question: Does the implementation of BSR as compared to standard shift report at the nurses’ station increase patient safety and patient and nurse satisfaction? The practice of shift report at the bedside is not a new concept and is well documented in the literature.

Methods

The team completed a gap analysis to determine evidence-based best practices for shift report as compared to the current practice. Written approval to conduct the quality improvement project was obtained from the university and hospital institutional review boards (IRB).

Measures

Audits A BSR audit tool was implemented to assure compliance to the BSR process, including verifying that report was completed at the bedside; introducing the oncoming nurse; scripting in ISBARQ; updating the white board; and reviewing care.

Data Analysis

The software SPSS (IBM Inc., Chicago, IL, USA) version 22 was utilized to complete the data evaluation process. The analysis of patient satisfaction results was measured using independent samples t- test (two-tailed) to determine statistical significance of the data.

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