avella patient portal

Why Avella for pain management?

At Avella, we recognize that pain is real and multi-dimensional. We take a patient-focused approach. Each patient is unique with their own set of biological, psychological and social factors that contribute to their experience of pain.

How do I get to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you.

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

How will my patient access their test results?

All patients will have immediate access to test results and provider notes through their patient portal, whether they are in a hospital, urgent care center or provider practice. Genetic testing results are not subject to these requirements.

Why was HIPAA passed?

How long do you have to request a list of your health care information?

About this website

Why was HIPAA passed?

The Health Insurance Portability and Accountability Act (HIPAA) was passed to promote standardization and efficiency within the healthcare industry. It also establishes certain privacy and security requirements that apply to Protected Health Information (PHI), which includes any information held by healthcare providers ...

How long do you have to request a list of your health care information?

You have the right to receive a listing of certain disclosures of your information made by us during the six years before your request. This list will not include disclosures of information made: (i) for treatment, payment, and health care operations purposes; (ii) to you or people you authorized; (iii) to correctional institutions or law enforcement officials; and (iv) other disclosures for which federal law does not require us to keep track of. You must submit a written request for a list of disclosures. Please see the “Making a Written Request” section for instructions.

AdhereTech

How does it work? The AdhereTech system makes automated phone calls to patients or caregivers if a dose is missed. Patient responses are sent to a live care team who can contact the individual in real time to ensure they are using the medication appropriately.

Smart, wireless pill bottles that use lights and chimes to remind patients to take their medication

How does it work? The AdhereTech system makes automated phone calls to patients or caregivers if a dose is missed. Patient responses are sent to a live care team who can contact the individual in real time to ensure they are using the medication appropriately.

Need Help Accessing Your Portal?

If you need technical support to access your patient portals, contact (877) 621-8014 or complete this form.

New! Expanded Access to Your Medical Information

The 21st Century Cures Act is a recent federal mandate that expands access to medical information. Pursuant to the Cures Act, Nuvance Health will release most test results (excluding genetics) and provider notes through the patient portal as soon as they are available.

Why was HIPAA passed?

The Health Insurance Portability and Accountability Act (HIPAA) was passed to promote standardization and efficiency within the healthcare industry. It also establishes certain privacy and security requirements that apply to Protected Health Information (PHI), which includes any information held by healthcare providers ...

How long do you have to request a list of your health care information?

You have the right to receive a listing of certain disclosures of your information made by us during the six years before your request. This list will not include disclosures of information made: (i) for treatment, payment, and health care operations purposes; (ii) to you or people you authorized; (iii) to correctional institutions or law enforcement officials; and (iv) other disclosures for which federal law does not require us to keep track of. You must submit a written request for a list of disclosures. Please see the “Making a Written Request” section for instructions.