austin oncology patient portal

How do I access my Patient Portal?

Cancer patients need useful resources and information throughout their cancer experience. Whether you’re newly diagnosed or completed your treatment, Texas Oncology has a wide range of services and information available to assist you. A cancer diagnosis brings a wide range of emotions and questions.

When will you contact me for patient portal support?

Check the email address you provided during your registration process for a portal email with a registration link embedded. Or contact the Navigating Care Support Line at 1-800-925-4456 or email: support@navigatingcare.com Once you have received or created your portal account credentials, please use the following link to access your patient portal.

When will I receive a response to my Patient Portal request?

Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days . If you have a more urgent matter please call the office so we can assist you on any urgent matter.

What do I do if I’m having issues signing up for/accessing the portal?

Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days .

Is Texas Oncology the same as US Oncology?

Texas Oncology is member of The US Oncology Network, one of the nation's largest networks of integrated, community-based oncology practices dedicated to advancing high-quality, evidence-based cancer care.

What is Navigating Care?

Navigating Care is a service provided by your clinic that gives you secure access to your personal health information from any smartphone or web-browser device, such as a desktop computer or tablet.

How many oncology locations are in Texas?

220 locationsWith more than 500 physicians caring for patients in 220 locations across the state, Texas Oncology is right here for you, wherever you may be.

Is Texas Oncology non profit?

Texas Oncology Foundation Inc. is a 501(c)(3) organization, with an IRS ruling year of 1997, and donations are tax-deductible. Is this your nonprofit? Access the Nonprofit Portal to submit data and download your rating toolkit.

What does a patient navigator do?

A patient navigator helps patients communicate with their healthcare providers so they get the information they need to make decisions about their health care. Patient navigators may also help patients set up appointments for doctor visits and medical tests and get financial, legal, and social support.

What is Hello Jasper?

For the past several months, I've been helping the team at Jasper develop tools and resources to help people manage the overwhelm of being diagnosed with cancer. Simply, Jasper is a smart planner for your cancer care. Launched in October 2020, Jasper offers a personalized support experience for cancer patients.

Who is the head of Texas Oncology?

President and Chairman R. Steven Paulson, M.D., serves as president and chairman of the board for Texas Oncology.

Is MD Anderson only in Texas?

We offer comprehensive radiation treatment outside of Texas and the United States. Our world-class standard of care can be found at the following locations: Banner MD Anderson Cancer Center in Phoenix, Arizona. MD Anderson Cancer Center at Cooper in Camden, New Jersey.

Can you go to MD Anderson without insurance?

If your insurance plan is not accepted at MD Anderson, or if you do not have insurance and are paying for your own care, you will be asked to pay a deposit for your first appointment at MD Anderson. The deposit is only an estimate, but the actual charges may be higher or lower based on the actual services received.

How many physicians does Texas Oncology have?

Texas Oncology is a group more than 500 physicians focused on treating cancer and blood disorders.

How many employees does Texas Oncology have?

Texas Oncology is an independent oncology practice employing more than 5,700 talented individuals in an array of clinical and non-clinical roles.

Who started Texas Oncology?

Donald Richards, a medical oncologist, and later brought on board Dr. Mark Saunders, a radiation oncologist. The three partnered and together built and led the center's development through the years.

What is signposting in health care?

Signposting is described as being “new roles and support for navigators, health trainers and advisors who help patients and service users understand, access and navigate community-based services that will improve their health”.

What is a care coordination plan?

Care coordination involves deliberately organizing patient care activities and sharing information among all of the participants concerned with a patient's care to achieve safer and more effective care.

Where does colorectal cancer start?

Colorectal cancer begins in the colon or the rectum. This type of cancer can be called either colon cancer or rectal cancer depending on where it starts, according to the American Cancer Society. Click here for more information on colorectal cancer.

Is Austin Cancer Center a clinical trial?

At Austin Cancer Center, we want to eliminate cancer completely. That's why we participate in clinical trials, and cutting-edge research in collaboration with leading cancer institutions, so we can bring emerging technologies and treatment options home to you, in Austin and the surrounding Central Texas area. The links below will help you learn more about what to expect from some of the most prevalent types of cancer.