athenahealth we're sorry, you are not configured to use the patient portal at this practice.

by Dr. Jarred Roob 8 min read

Configuring Your Computer - Athenahealth

26 hours ago To verify this: 1. Click Start. 2. Click control panel. 3. Click User accounts. 4. Click Manage User Accounts. If you’re an administrator, it should display on the page pictured below. © 2019 athenahealth, Inc. athenahealth.com © 2019 athenahealth, Inc. Configure your Computer for athenaNet - Page 3 of 17 >> Go To The Portal


Why am I not configured for access to athenahealth?

To verify this: 1. Click Start. 2. Click control panel. 3. Click User accounts. 4. Click Manage User Accounts. If you’re an administrator, it should display on the page pictured below. © 2019 athenahealth, Inc. athenahealth.com © 2019 athenahealth, Inc. Configure your Computer for athenaNet - Page 3 of 17

What are the pros and cons of athenahealth?

First check the name of the healthcare provider on your screen. You will receive an error that you are not configured for access for any of the following reasons: You do not have a patient record with this healthcare provider. You have a patient record with this healthcare provider, but it is not associated with your athenahealth account.

Can I use the same email and password for athenahealth login?

While athenahealth may integrate athenaNet with third-party products and services, you understand and agree that athenahealth in no way controls or is responsible for any third-party product or service on the Marketplace. athenahealth will not be liable for your interactions with any organizations or individuals found on the Marketplace.

Why choose athenahealth for Your Practice Management?

For athenahealth clients only, do not copy or distribute. athenahealth.com Outbound Single Sign On Connections Overview athenahealth offers clients the ability to connect seamlessly into a third party system using their athenaNet credentials. The ... o Patient Portal Button. Title: Outbound Single Sign On Connections

How do I set up Athena patient portal?

How Do I Create A Patient Portal Account on AthenaClick the Patient Portal link in the email or text message. In a Patient Portal invitation email, the link is Create My Account. ... Confirm your email address and enter your password twice. ... Select a security option and then click the Setup button below that option.Jul 15, 2021

Why can't I log into Athena health?

If you're having issues logging into your patient portal, please contact your medical provider's office for support. How do I get technical support? You will need to contact your medical provider's office for any technical issues.

Does AthenaHealth have a patient portal app?

Mobile-enabled patient portals make it easier for providers, staff and patients to communicate. They allow patients to check test results, refill prescriptions, review their medical record, view education materials and even check in for appointments—all from their mobile devices.

What is AthenaHealth patient portal?

Our Platform (AthenaHealth) Patient Portal Website Policy. Patient Portal: A secure messaging service that is intended to facilitate dialogue regarding your health matters.

How do I access Patient Portal?

1:438:41How to use a patient portal - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou access the portal through your medical center's website the portal website or you can save it asMoreYou access the portal through your medical center's website the portal website or you can save it as a favorite to your device. From my medical center's.

How do I upload documents to Athena Patient Portal?

Athena Documents: Adding a DocumentLog in to Athena. ... Select Documents from the navigation menu.Click Add Document in the upper right.Enter the Title of the document. ... Select the Unit to which this document belongs. ... Upload the file. ... Click Upload Document.Feb 8, 2021

Does Patient Portal have an app?

The patient portal is also available through a mobile app called PortalConnect. This increases convenience for patients as they can have secure access to all this important information from wherever they are.

How do I send a portal message to a patient in Athena?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

How do I reset my athenahealth account?

How do I reset it? To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You'll be sent a link at that email address that you can use to reset your password.

How do I schedule an appointment at Athena health?

athenahealth: Scheduling a telemedicine appointmentSearch for the patient in the upper right search bar.Once on the patient page, click "Scheduling", then "Schedule Appointment". ... On the "-any appointment type-" dropdown, click it and select "Chiron Telemedicine".More items...•Oct 16, 2020

Who uses athenahealth?

The athenahealth network currently includes 106,000 providers and 102 million patients. Additionally, athenahealth EHR is currently in use at 56 community, rural, and critical access hospitals. Prior to EHR implementation, athenahealth reported many hospitals struggled to sustain operating margins.Oct 20, 2017

Why am I logging in with athenahealth?

We’re using athenahealth to help you access, manage, and protect your online health information using a single email and password. You can use this email and password anywhere you see the "Log in with athenahealth" button, including patient portals and other apps you use to manage your health records from various healthcare providers.

What if this is my first time logging in with athenahealth?

If this is your first login because you don’t yet have an athenahealth account, please refer to your healthcare provider’s instructions for registering for their patient portal and you will be walked through creating an athenahealth account as part of that process.

I entered my login information correctly, but it says I am not configured for access

First check the name of the healthcare provider on your screen. You will receive an error that you are not configured for access for any of the following reasons:

I forgot my password. How do I reset it?

To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You’ll be sent a link at that email address that you can use to reset your password. To learn more about the password reset process, please see the section on “Resetting your password”.

HOW IS ATHENAHEALTH DIFFERENT FROM OTHER EHRS?

As shown in our athenhealth reviews, Athena EHR prides itself as a disruptor in the industry. They are a highly innovative organization that is technology driven, yet they also understand the basic needs of physicians to run a successful practice. Athenahealth typically cleans up with industry awards such as KLAS and Black Book.

DOES ATEHNAHEALTH INTEGRATE 3RD PARTY SOLUTIONS? IF SO, WHICH ONES?

Offering 3 rd party solutions that integrate into their EHR solution is part of athenahealth’s value proposition. They even go as far as having the athenahealth Marketplace which offers dozens of applications that can be integrated with ease and uniformity. Athenahealth breaks up their Marketplace into several areas:

DOES ATHENA HEALTH OFFER SOLUTIONS FOR PRACTICE MANAGEMENT?

Athenahealth’s Practice Management offering is probably one of their strongest selling points and typically helps overall athenahealth reviews. They have shown proven results with their Practice Management solution with a track record of practices getting paid 32% quicker and ability to resolve 94% of their claims on the 1 st attempt.

ATHENAHEALTH PRICING

Known as a low-cost EHR option and good reviews, athenahealth should be a top consideration if you are looking for a new EHR. And athenahealth pricing has no hidden fees. Compare costs and features of similar EHR solutions.

ATHENAHEALTH PROS AND CONS

It is important to understand the advantages and disadvantages of athenahealth. In addition to the athenahealth reviews above, we summed up the pros and cons:

What is the Athena Marketplace?

The athenahealth Marketplace (the “Marketplace”) is a directory of products and services that are integrated with athenahealth services. Athena clients may use the Marketplace to browse, locate, or request information for integrated products and services. These products and services are offered by third parties not affiliated with athenahealth. While athenahealth may integrate third-party products and services into athenahealth services, you understand and agree that athenahealth in no way controls or is responsible for any third-party product or service on the Marketplace. Athenahealth will not be liable for your interactions with any organizations or individuals found on the Marketplace. You will need to contract separately for the integrated products and services offered by those third parties, and those dealings are solely between you and such organizations or individuals. Your use of any third-party product or service will not affect your relationship with athenahealth. Athenahealth will require further consent or authorization prior to sending any of your or your employer’s or patients’ information or data to any third party with which you contract.

Who owns the website?

The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company , its licensors or other provider s of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Is the website a copyright?

No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Is Athena a trademark?

Trademarks. The Company name, the Company logo, and all related names, logos, product and service names (e.g. athenaCommunicator, athenaCollector, etc.), designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.

Is the website governed by the internal laws of Massachusetts?

All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto ( in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Common wealth of Massachusetts without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Massachusetts or any other jurisdiction).

Is a waiver of a term or condition a waiver of a term or condition?

No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

Do you have to provide registration information to access the website?

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information . It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete.