"athenahealth patient portal" nc

What can athenahealth’s Patient Portal do for You?

“athenahealth’s patient portal allows our patients easy access to their kids’ medical charts through their cell phones, which our patients really love,” agrees Siegel. “Most importantly, they can schedule their kids’ appointments on the fly, whether they’re at home or sitting in our parking lot.

What is athenatelehealth?

See our Telehealth solution in action With integrated workflows and functionality that’s easy for both patients and providers, athenaTelehealth offers a safe and convenient virtual care solution as an alternative to in-person visits. Platform Services Platform Services

What is the athenahealth network?

The athenahealth Network The athenahealth Network The athenahealth Network Improve your data, insights, and capabilities through connectivity Make it easier to deliver high-quality care and optimize your revenue cycle with connections that span the healthcare ecosystem. See how our network can help your organization achieve its full potential.

What do patients expect from athenahealth’s patient engagement tools?

Patients today expect convenient, digital interactions in most areas of their life. With athenahealth’s patient engagement tools and services, you can bring that experience to your patients while also reducing your practice’s workload, using automated messaging services, appointment reminders, and more.

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Does athenahealth have a patient portal app?

Mobile-enabled patient portals make it easier for providers, staff and patients to communicate. They allow patients to check test results, refill prescriptions, review their medical record, view education materials and even check in for appointments—all from their mobile devices.

How do you use patient portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.Aug 13, 2020

Is a patient portal the same as an EHR?

PHRs, EHRs and patient portals PHRs are not the same as electronic health records (EHRs), also called electronic medical records (EMRs), which are owned and maintained by doctors' offices, hospitals or health insurance plans.

How do you respond to the patient portal in Athena?

Click the case to display it in the center pane in update mode. Note that the Source/Recipient is “Patient Portal.” 4. Select “Reply to patient via Portal.” This action ensures that your response will be sent as a message on the Patient Portal.

What information can be accessed through a patient portal?

The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent doctor visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have Web access.

What is portal message?

Portal messages are a secure, optional messaging tool built into the patient portal. Patient portal users can exchange messages with their pediatric practice, and the practice can receive and send portal messages with PCC EHR or pocketPCC.Jul 1, 2021

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.Feb 12, 2021

What are the benefits of using a patient portal?

Portals can increase patient loyalty. The ongoing relationship and communication that occurs outside of appointments encourages patients to feel cared for and to remain loyal to your practice. Increase your value. Patients value the easy access to information and direct communication that comes with portal use.

What is EHR portal?

Electronic health record (EHR) patient portals provide a means by which patients can access their health information, including diagnostic test results. Little is known about portal usage by emergency department (ED) patients.

How do I send a patient portal message in Athena?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

How do I send a message on patient portal?

0:050:49Patient Portal – How to Send a Direct Message to Your Provider?YouTubeStart of suggested clipEnd of suggested clipOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit sendMoreOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit send message that will send the message to the necessary recipient.

How do you create a patient case in Athena?

To create a telephone encounter, search the patient as above and go into their chart. When in their chart, go to the top right-hand corner and click on the dropdown and select Create Patient Case. At the bottom, you will have to simple Save it or Save & Add Orders.

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The patient comes first

North Scottsdale Pediatrics wants their patients to feel welcomed and well cared for. “Since our founding, our mission has been to provide the highest-level pediatric care based on evidence-based medicine,” says Dr. Jeffrey Siegel, partner and full-time provider in the practice.

A new way to balance service and care

After a smooth transition to athenaOne, the first hurdle the practice cleared was the large volume of daily calls. “Every day, we have up to 11 providers seeing about 30 patients each,” says Juba. “We get thousands of phone calls a day. We couldn’t handle that many and provide excellent service to each person.”

Improving appointment access and outreach

The practice was able to deepen its relationships with patients and families because of athenahealth’s convenient patient engagement tools. “Our patients are using the patient portal to request refills, referrals, and ask their provider questions,” says Siegel.

Efficiency supports provider satisfaction, too

In fact, with athenaOne, the practice can ensure a good care experience for both providers and patients. “athenahealth has helped us build and customize our entire clinical EMR experience, from building order sets to creating our own encounters.

On the cutting edge and moving forward

North Scottsdale Pediatrics knows they will be able to keep up with change, no matter what the future brings in healthcare. “We’ve formed a great relationship with athenahealth,” says Juba. “They understand our practice’s short-term goals but also our long-term vision. We’re on the cutting edge of technology, and always moving forward.

The Patient Comes First

A New Way to Balance Service and Care

Improving Appointment Access and Outreach

• The practice was able to deepen its relationships with patients and families because of athenahealth’s convenient patient engagement tools. “Our patients are using the patient portal to request refills, referrals, and ask their provider questions,” says Siegel. The online scheduling feature helps the practice optimize the daily schedule, giving pat...

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Efficiency Supports Provider Satisfaction, Too

on The Cutting Edge and Moving Forward