athena patient portal reporting abilities

by Icie Kassulke 4 min read

Patient Portal Login | athenahealth

12 hours ago 50% of patients use portal regularly, better connecting patients and providers. New patients can be seen within 7 days or less for non-urgent appointments. Improved provider and staff satisfaction with daily workflow. Since its founding in 1988, North Scottsdale Pediatrics has been committed to quality care and exceptional customer service. >> Go To The Portal


What can athenahealth’s Patient Portal do for You?

50% of patients use portal regularly, better connecting patients and providers. New patients can be seen within 7 days or less for non-urgent appointments. Improved provider and staff satisfaction with daily workflow. Since its founding in 1988, North Scottsdale Pediatrics has been committed to quality care and exceptional customer service.

Where can I learn more about Athena’s Patient Engagement Solution?

Below are instructions for creating a Patient Portal account for the first time from an email or text invitation. Click the Patient Portal link in the email or text message. In a Patient Portal invitation email, the link is Create My Account. The Create your new password page appears. Confirm your email address and enter your password twice.

Why the athenahealth network?

Solutions that enable unique models of care. Valley Medical Group (VMG) needed an approach to patient care that would support their ability to be present with patients. By partnering with athenahealth, VMG was able to implement a team-based model of care. This reduced the documentation burden on primary care practitioners, making room for them ...

What should I do if I have technical issues with patient portal?

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What are the features of a patient portal?

A robust patient portal should include the following features:
  • Clinical summaries.
  • Secure (HIPAA-compliant) messaging.
  • Online bill pay.
  • New patient registration.
  • Ability to update demographic information.
  • Prescription renewals and contact lens ordering.
  • Appointment requests.
  • Appointment reminders.

How do I run an athenahealth report?

To extract patient data from your AthenaHealth EHR system, follow these steps:
  1. Click Reports at the top menu and Report Builder.
  2. Choose Patient Demographics Report and then click Next.
  3. Choose all the patient fields needed (you can review the MX template here for fields, simply click on MX Patient Panel).
Feb 22, 2018

What are the strengths of athenahealth?

Easier access to clinical data. Fewer medical errors, improved patient safety and stronger support for clinical decision-making. Easier participation in Meaningful Use, Patient-Centered Medical Home (PCMH) and other quality programs, with electronic prompts ensuring that required data is recorded at the point of care.

What are the benefits of a patient portal?

The truth is, there are a lot of benefits to using a patient portal for providers.
  • Better Patient Communication. ...
  • Streamline Patient Registration and Administrative Tasks. ...
  • Greater Focus on Patient Care. ...
  • Better Patient-Physician Relationships. ...
  • Improve Clinical Outcomes. ...
  • Optimize Medical Office Workflow.
Dec 8, 2017

How do you enter vitals in Athena?

Getting Configured Vitals

You can see and configure these in athenaNet by going to Settings => [Admin] Clinicals => [History/Intake] Vitals. If the practice is a multi-specialty practice, then you will see a list for each specialty.

How do you print patient demographics in Athena?

You can select to print only patient demographics or multiple portions of the patient's chart simultaneously:
  1. Click Actions in the top-right corner of the patient's chart.
  2. Select Print patient chart as shown in Graphic 2 below.

Is athenahealth an EMR or EHR?

athenahealth handles electronic medical records as part of their EHR solution.

What is athenahealth?

What is athenahealth? athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps.

Is Eclinical works easy to learn?

Easy to use: With an easy-to-use system that doesn't require much training to master, eClinicalWorks is helpful to small practices with a small budget. EHR and practice management: A full suite of EHR and practice management solutions is available from eClinicalWorks.

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?
  • Pro: Better communication with chronically ill patients.
  • Con: Healthcare data security concerns.
  • Pro: More complete and accurate patient information.
  • Con: Difficult patient buy-in.
  • Pro: Increased patient ownership of their own care.
Feb 17, 2016

How can the patient portal affect patient satisfaction?

Early studies of patient portals reported patient benefits including enhanced satisfaction, better relationships with their care providers, more efficient medication refills, and improved understanding of their health information [3,4,11,13-16].

What is meaningful use?

'Meaningful Use' is the general term for the Center of Medicare and Medicaid's (CMS's) electronic health record (EHR) incentive programs that provide financial benefits to healthcare providers who use appropriate EHR technologies in meaningful ways; ways that benefit patients and providers alike.

The patient comes first

North Scottsdale Pediatrics wants their patients to feel welcomed and well cared for. “Since our founding, our mission has been to provide the highest-level pediatric care based on evidence-based medicine,” says Dr. Jeffrey Siegel, partner and full-time provider in the practice.

A new way to balance service and care

After a smooth transition to athenaOne, the first hurdle the practice cleared was the large volume of daily calls. “Every day, we have up to 11 providers seeing about 30 patients each,” says Juba. “We get thousands of phone calls a day. We couldn’t handle that many and provide excellent service to each person.”

Improving appointment access and outreach

The practice was able to deepen its relationships with patients and families because of athenahealth’s convenient patient engagement tools. “Our patients are using the patient portal to request refills, referrals, and ask their provider questions,” says Siegel.

Efficiency supports provider satisfaction, too

In fact, with athenaOne, the practice can ensure a good care experience for both providers and patients. “athenahealth has helped us build and customize our entire clinical EMR experience, from building order sets to creating our own encounters.

On the cutting edge and moving forward

North Scottsdale Pediatrics knows they will be able to keep up with change, no matter what the future brings in healthcare. “We’ve formed a great relationship with athenahealth,” says Juba. “They understand our practice’s short-term goals but also our long-term vision. We’re on the cutting edge of technology, and always moving forward.

What is the first step to integrate the portal into each phase of a patient's visit?

High-performing practices train staff members on every aspect of their portal , the first step to integrate the portal into each phase of a patient's visit, from check in to check out and beyond.

What is portal adoption rate?

The portal adoption rate determines the percentage of patients who registered for the portal prior to, or within 30 days of, a visit with their doctor. Portal usage rates reflect the percentage who interacted with their portal within 30 days of a visit .

Who is Olivia Rybolt?

Olivia Rybolt is a staff writer at athenaInsight.

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