athena health patient portal how to deactivate

by Prof. Donny Larkin III 6 min read

Patient Portal Login | athenahealth

2 hours ago Before you start, make sure you have a printed copy of your billing statement available to reference. Then the steps are: 1. Go to: www.quickpayportal.com. 2. Enter the QuickPay code from your statement. 3. Pay your bill. >> Go To The Portal


Why am I not configured for access to athenahealth?

Before you start, make sure you have a printed copy of your billing statement available to reference. Then the steps are: 1. Go to: www.quickpayportal.com. 2. Enter the QuickPay code from your statement. 3. Pay your bill.

What is an athenahealth account and how do I use it?

The athenahealth Network. The athenahealth Network. Improve your data, insights, and capabilities through connectivity. Make it easier to deliver high-quality care and optimize your revenue cycle with connections that span the healthcare ecosystem. See how our network can help your organization achieve its full potential. Master MACRA and MIPS.

Why choose athenatelehealth for virtual care?

link at the bottom of your screen and enter the email address you normally use to log in to your patient portal. You’ll be asked to confirm access to this email address in addition to confirming the security option you set up previously for your account (either entering a code sent to your recovery phone number or answering a security ...

What is athenaone patient engagement?

After you log in and set up your athenahealth account, you’ll be taken into your patient portal where you can view your health information. If you have an urgent question regarding appointments, billing, prescriptions, or lab results, please contact your provider directly.

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How do you cancel a Patient Portal?

Contact your doctor's office directly and ask them to disable your account. Your doctor has the ability to deactivate your Health Center account. You may contact your doctor's office directly and ask them to disable your account.Jan 14, 2020

How do I reset my athenahealth account?

How do I reset it? To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You'll be sent a link at that email address that you can use to reset your password.

Is athenahealth secure?

A: All integrations between partner products and athenaNet® are built using secure connectivity methods and athenahealth provides partners with best practices for building secure integrations. Partners are ultimately responsible for the security of their own solutions.

Does athenahealth portal have an app?

The athenahealth Mobile App is your complete EHR on the go

Practice medicine on the go with a mobile app that puts the information clinicians need at their fingertips. With an intuitive design and simple interface, providers can begin using the app on day one.

How do I set up Athena patient portal?

How Do I Create A Patient Portal Account on Athena
  1. Click the Patient Portal link in the email or text message. In a Patient Portal invitation email, the link is Create My Account. ...
  2. Confirm your email address and enter your password twice. ...
  3. Select a security option and then click the Setup button below that option.
Jul 15, 2021

How do I change my Athena health email?

Can I change the email address I use to log in? Since your email address is how we recognize your account across the different patient portals and health records you may access, you cannot change the email address associated with your account.

Is athenahealth Hipaa compliant?

athena. health Care Coordination

athenahealth offers a network of over 160,000 providers simplifying patient care coordination for internal and external healthcare teams. Share information instantly with other providers using HIPAA compliant secure messaging.

Is athenahealth certified?

Certifications Maintained by athenahealth

Common Security Framework (CSF) Certified status from the Health Information Trust Alliance (HITRUST) Payment Card Industry – Data Security Standards (PCI-DSS) enforced by the PCI Standards Council.

How do I send an Athena patient portal message?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

Does patient portal have an app?

The App enables you to view upcoming appointments and lab results, as well as send and receive secure messages for yourself and any dependents that you may have for easy communication with your provider. To use the PatientPORTAL App you will need an account PIN, which you should have received from your provider.

What is the Athena app for Android?

athenaCapture is a simple and secure way for users to add image documents. athenaText is a secure messaging application for medical professionals.

How do I upload documents to Athena patient portal?

Athena Documents: Adding a Document
  1. Log in to Athena. ...
  2. Select Documents from the navigation menu.
  3. Click Add Document in the upper right.
  4. Enter the Title of the document. ...
  5. Select the Unit to which this document belongs. ...
  6. Upload the file. ...
  7. Click Upload Document.
Apr 19, 2022

How old do you have to be to use AthenaHealth?

athenahealth does not wish to obtain any information from or about such minors through the Sites. If you are under eighteen years old, do not use the Sites.

What is the purpose of authenticating you?

To identify and authenticate you, such as to determine and validate whether you are an existing user of our services or products or a prospective client.

What are service providers and third parties?

Service providers and third parties are used, for example, to track and associate internet search and browsing behavior with our advertisements, to provide analytics, and to provide functionality on the Website. In addition, we may share Website usage and information with these service providers and third parties to manage our content, administer ads, provide insights to us related to marketing needs, for market research purposes, and to analyze our marketing efforts.

Do other entities collect information?

Please note that when you interact with other entities, including when you leave our Sites, those entities may independently collect information about you and solicit information from you. The information collected and stored by those entities remains subject to their own policies and practices, including what information they share with us, your rights and choices on their services and devices, and whether they store information in the U.S. or elsewhere. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.

Why am I logging in with athenahealth?

We’re using athenahealth to help you access, manage, and protect your online health information using a single email and password. You can use this email and password anywhere you see the "Log in with athenahealth" button, including patient portals and other apps you use to manage your health records from various healthcare providers.

What if this is my first time logging in with athenahealth?

If this is your first login because you don’t yet have an athenahealth account, please refer to your healthcare provider’s instructions for registering for their patient portal and you will be walked through creating an athenahealth account as part of that process.

I entered my login information correctly, but it says I am not configured for access

First check the name of the healthcare provider on your screen. You will receive an error that you are not configured for access for any of the following reasons:

I forgot my password. How do I reset it?

To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You’ll be sent a link at that email address that you can use to reset your password. To learn more about the password reset process, please see the section on “Resetting your password”.

What is showallpatientdepartmentstatus boolean?

showallpatientdepartmentstatus boolean Include an array of all departments the patient is a part of along with all statuses for those departments.

What is a patient change subscription?

The Patient Changed Subscription feature will allow the user to retrieve changes made to patient details (general ly new or updated). The user will need to subscribe for these endpoints. For more information about subscriptions, please refer Changed Data Subscriptions.

What does showlocalpatientid boolean do?

showlocalpatientid boolean If set, will show local patient id .

Can you disclose patient ID?

patientid string Please remember to never disclose this ID to patients since it may result in inadvertant disclosure that a patient exists in a practice already.

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Table of Contents

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I. Scope and Purpose

  • This privacy policy (“Policy”) describes how we at athenahealth, Inc. and our parent companies, subsidiaries, and affiliated companies (“athenahealth,” “we,” “us,” “our”, and/or “athena”) may collect, use, and share information about you that we obtain through www.athenahealth.comand other websites and applications that link to this Policy (collectively, the “Sites”). This Policy also …
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II. What Does Athenahealth do?

  • athenahealth is a provider of network-enabled services for hospital and ambulatory customers nationwide, headquartered in the United States. We offer cloud-based solutions in healthcare to deliver providers with multiple potential solutions including electronic health records, revenue cycle management, and patient engagement tools. For more information about athenahealth, pl…
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III. What Information Do We Collect?

  • We may collect information from you in the following ways: 1. We collect information you provide directly to us, such as when you voluntarily enter information into fields on the Sites, sign up for or request certain services or information, agree to participate in our surveys, or call our customer service. Depending on how you interact with us, we may ask for your name, practice/organizatio…
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IV. How Do We Use Your Information?

  • We use your information: 1. In ways that you would expect us to based on why we collected it. For example, if you contact us with a request for information about our products or services, we will use your information to respond to your request. 2. To enhance and improve our services, including to optimize our Sites’ functionality and identify our visitors and users’ areas of interest…
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v. Sharing Your Information

  • We share information outside of athenahealth in the following circumstances: 1. With service providers and vendors that provide services to us, such as to provide analytics, manage our content, administer ads, provide insights to us related to marketing needs, for market research purposes, and to analyze our marketing efforts. 2. With third parties that provide use audience m…
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VI. Retention and Protection of Data

  • While we maintain your information, we protect it using administrative, physical, and technical security safeguards designed to protect your information. Despite these measures, we cannot guarantee the security of the information we maintain about you. Return to top
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VII. Cookies and Automated Data Collection Technologies

  • Our Sites use cookies and similar technologies (such as pixels and pixel tags, ad tags, Software Development Kits (“SDKs”) clear GIFs, session replay scripts, and Javascript). Cookies are small text files placed on your device that help the Sites work and help us gather statistical information about how visitors use the Sites, improve your experience, and maintain security. Cookies also h…
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VIII. Social Media and Other Integrations

  • Some of our Sites and services may have social media and technology integrations that are operated or controlled by separate entities. We also may collect information from third party social media and marketing companies to enhance our data sets. Some examples include: 1. Links.Our Sites include links that hyperlink to websites, platforms, and other services not operat…
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IX. Your Rights and Choices

  • You have the following rights and choices for managing the information we collect about you: 1. Controlling Cookies with your Browser. Most browsers accept cookies by default. You can instruct your browser, by changing its settings, to decline, or to delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit c…
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