arden health center patient portal

What is a patient portal?

WHAT IS A PATIENT PORTAL? Our Electronic Medical Record Company has developed a program that allows patients to access their health information through a secure internet portal, similar to logging into a bank’s website to view your checking account.

Why work at Ardent?

We are committed to our Purpose of caring for our patients, their families and one another. Ardent employees share stories about not just taking care of patients, but understanding and meeting the patient’s needs beyond one episode of care.

How can I access my health information through the portal?

Access to your health information through the portal is only available with your signed request. With your portal access you will receive a secure email account to ensure that messages sent and received through the portal are private.

WHY OFFER A PATIENT PORTAL?

At Asheville Medicine and Pediatrics our goal is to provide you with the most personal and up-to-date medical care available. We have always believed in shared decision making and allowing patients to have an active role in their health care. This is an exciting new way that better enables patients to partner with us so that we can provide you with the best medical care available.

HOW DO I SIGN UP?

This form reviews the features of the portal and the terms of the agreement. This is valid for 1 year and you will be notified when it is about to expire. Once the form is signed you will be given a login and password that will enable you to access the portal.

How does electronic medical record work?

Our Electronic Medical Record Company has developed a program that allows patients to access their health information through a secure internet portal, similar to logging into a bank’s website to view your checking account. This Portal is managed by an outside vendor with continuous updates to ensure that it is secure and private. The services available through the portal are no different than one would receive by calling our office; the portal is simply a convenience for our patients. Access to your health information through the portal is only available with your signed request. With your portal access you will receive a secure email account to ensure that messages sent and received through the portal are private. In most instances you will receive an e-mail asking you to login to the portal and check your inbox when there is a message or laboratory value that needs to be viewed. No sensitive information will ever be sent outside of the portal. All messages within the portal will become a part of your permanent medical record.

WHAT WILL I BE ABLE TO DO?

Appointments: You will be able to schedule, re-schedule, or cancel your own appointments on-line.

What is a patient portal?

The Patient Portal provides you with secure, online access to portions of your medical records, as well as an easy and convenient way to communicate with the practice through a secure internet connection. Think of it as an online account for your doctor’s office, similar to online banking or credit card accounts you may currently have. Once you are logged into your portal account, the information you view pulls from your own personal medical record. Only you will have access to your health records, including any messages or information sent to you from the practice.

How to activate patient portal?

To activate your account, you will recieve an e-mail sent to you from Chartmaker / Patient Portal. Once you recieve the e-mail it will include a link that you will need to click on. This link will bring you to a new screen to which, you will be able to create your own username, password, and other login information used to verify your identity. If you would like to activate your portal account, please contact the office so we can send you an email.

Why is patient portal important?

The Patient Portal helps you take a more active role in your healthcare. Having a patient portal account helps the practice create a more accurate record of your medical history as well as educate you on certain aspects of your health. It provides you and the practice with a more efficient means of communication, ...