amherst medical patient portal

What is the Amherst Pediatric Associates patient portal?

Patient Portal Your Patient Portal lets you: Pay your bills online View test results Send secure messages to your care team Get e-visits Request medication refills Schedule an appointment View your scheduled appointments and view appointment history View your medical records.

How do I login to the UMass Amherst patient portal?

Welcome to Amherst Medical Associates, "we are NCQA recognized". We are very pleased that you have selected our office for your medical care. It is our goal to assist you with all your healthcare needs. Our office utilizes electronic medical records to better serve your medical care and prescription needs.

Why choose Amherst Medical Associates?

Through this portal, you can: Securely message your Provider or other Health Center staff with non-urgent or routine medical questions, non-urgent medical follow-up or other medical correspondence, prescription refill requests, records requests or non-urgent appointment requests. A message sent through the Patient Portal is more secure than email.

When to call Amherst Medical Associates for respiratory problems?

What is the Amherst Pediatric Associates Patient Portal? The Patient Portal provides you with secure, online access to portions of your child's medical records, as well as an easy and convenient way to communicate with our practice through a secure internet connection.

1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

In order for our portal to acknowledge your account, three requirements (entries) must be made:

2. I was able to register, but I never received an email to create my password

Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.

3. Every username I try to create an account with doesn't work

It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.

4. I'm having problems resetting my password

A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.

5. I can't login. The main page won't load and just spins

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.

6. I'm having difficulty uploading documents to the Patient Portal

The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:

8. Why can't I create an account for my minor child?

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.