altru patient portal

Why choose Altru Health?

Care. For one another. Improving health, enriching life. When you walk in the doors of Altru Health System, you are in the presence of people who care deeply about your well-being. It is our mission to improve health and enrich life. We want you to have the best experience possible every time you seek care from Altru. You are why we’re here.

Why choose Altru Express clinic for minor medical care?

Illness or injury doesn’t always happen during normal business hours, which is why Altru Express Clinic—a walk-in clinic for minor medical care—is open early and stays open late. When you need urgent care and can’t wait for a physician office visit, Altru Express Clinic is here for you. Find an Express Location Near You

What can I do with MyChart at Altru?

Please try again later. With MyChart at Altru, you can: Video visits, and more! Sign Up Today! MyChart® is a registered trademark of Epic Systems Corporation.

How long does Altru keep medical records?

Medical records for adult patients are kept until at least the tenth anniversary of the date on which the patient was last treated at any Altru Health System facility. Who is authorized to sign for release of medical records?

Can I review or receive copies of my own medical record?

Yes, under normal circumstances, you have the right to access your own medical records. If you wish to view your medical records, you need to make an appointment. To view or receive copies of your medical records, you will need to provide written authorization .

How long does Altru keep my medical records?

Medical records for adult patients are kept until at least the tenth anniversary of the date on which the patient was last treated at any Altru Health System facility.

Who is authorized to sign for release of medical records?

The authorization must be signed by the patient, a parent if the patient is a minor, or the patient's legally empowered representative.

Who is authorized to sign for release of medical records if the patient is deceased?

For a deceased patient, the authorization must be signed by the appointed personal representative. A responsible next of kin, including a surviving spouse, an adult child, or a parent, may also authorize release of records.

Is there a charge to request copies of medical records?

There is a $20 minimum charge for personal copies of medical records as well as copies sent to law firms and insurance companies. The total cost depends on the number of pages requested and is charged according to North Dakota and Minnesota statutes. Records may be sent to another healthcare provider at no charge.

Is there a charge to request copies of X-ray images?

There is a charge of $15 per CD for copies of X-ray images, unless the images are sent directly to another healthcare provider.

When you send records to another facility, do you send copies or the original? Will there still be information at Altru Health System if I return as a patient?

The medical record is a legal document and is the property of Altru Health System. Therefore, the original medical record stays at Altru Health System and copies are sent to the other facility.

How Does Care Everywhere Work?

If you or your legally authorized representative agree to the electronic release of your health information, a secure link can be established between healthcare organizations, allowing clinicians there to access your records.

How Long Is My Authorization Valid?

Your consent to electronically release your health information through Care Everywhere remains effective until midnight after your appointment or hospital discharge. The information received by any of the participating health care organizations may also be used to provide care for you in the future.

What Information Will Be Shared Electronically?

The information available depends on each organization’s Electronic Medical Record (EMR) system. It may include:

Can I Choose Where My Health Information Is Sent?

Yes. We will obtain information only from the organizations that you name in the signed authorization. Please note that when you name an organization, all of its locations are included.

What Is the Difference Between Care Everywhere and Altru Critical Access Hospital Partners?

Altru's Critical Access Hospital Partners connect to and use Altru’s Epic Electronic Medical Record (EMR). There is no need to use Care Everywhere with these organizations, since their data is already in our system.

How Does Care Everywhere Work With the Mayo Clinic Care Network?

Currently, the electronic exchange of medical information to Mayo Clinic is not possible through Care Everywhere Network. However, information can still be exchanged with other Mayo Clinic facilities because of our involvement in the Mayo Clinic Care Network .