advocate health care patient portal

How do I access the patient portal?

Our health assessments can help you learn more about your symptoms and risk factors for certain conditions so you can plan care sooner. Advocate Health Care, a faith-based nonprofit, is the largest health system in Illinois – and we're dedicated to serving our patients with 10 hospitals, more than 400 sites of care and 6,300 physicians.

How to access patient portal?

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What is a patient portal in healthcare?

To call the hospital, persons with hearing impairments may use the TTY number, 800-421-1220. The telephones located at the nursing stations and in hospital offices are for the use of hospital personnel only. A public telephone is available in the emergency department waiting room. ATM …

How to find and choose a patient or medical advocate?

LiveWell makes managing your health and wellness even easier. With the app, you'll find more ways to live well on the go – message your primary care provider, get test results, practice guided meditation and more. Select the iOS App Store or Android Google Play button below to download.

What are the three types of advance directives in Illinois?

Illinois law allows for the following three types of advance directives: (1) health care power of attorney; (2) living will; and (3) mental health treatment preference declaration.

Where is the ATM located in the hospital?

ATM locations. There is an ATM located in the hospital's main lobby (east entrance) on the first floor. Hospitality cart.

What is the difference between general anesthesia and spinal anesthesia?

General anesthesia —you are completely asleep. Spinal anesthesia —numbs the area below your waist to be operated on, you may be in a light sleep. Sedative anesthesia —makes you relaxed or provides a light sleep-you are conscious and able to respond to questions, but you will remember little if nothing of the procedure.

What is triage nurse?

This is the beginning of your medical treatment. The triage nurse will ask the reason for your visit, inquire about your medical history and may perform a brief exam. Triage is done to help determine the severity of your condition and to assure that the most urgent patients are seen by the physician first.

Can you eat after midnight?

This may include restrictions on eating or drinking after midnight. Surgery may be canceled if these restrictions are not followed. Your caregiver will explain the surgery to you and what you can expect before, during and after. You also will be asked to sign consent forms for your procedure and anesthesia.

What to do if you bring valuables to the hospital?

Valuables. If you bring any valuables to the hospital and they cannot be sent home, we recommend placing them in the hospital safe during your stay. If you need items secured, let your nurse know or call our Public Safety Department at 773-296-5300.

What can a chaplain do?

Our chaplains can: Provide spiritual and pastoral care for you, your family members and your friends , especially during times of crisis, grief or loss. Contact your own clergy, congregation, synagogue, mosque or faith community, with your consent, and make arrangements for your religious and spiritual needs.

What is the phone number for TTY?

→ If you need an interpreter, please call Interpreter Services at 773-296-8359 or Fabiola Nevarez, Language Services Supervisor, at 773-296-8231.

What time does Courtyard Cafe open?

The Courtyard Café, located on the first floor behind the information desk: Open 24 hours a day, seven days a week. Food and beverages served Monday through Friday, 7 a.m. to 4:30 p.m. The ecos café, located in the Center for Advanced Care: Open Monday through Friday, 7 a.m. to 3 p.m.

Is smoking allowed in hospitals?

In keeping with Advocate Health Care’s mission to promote health and wellness, smoking is not allowed anywhere on any hospital campuses, courtyards, parking towers or parking lots. This policy pertains to patients and visitors as well as physicians, associates and volunteers.

Keeping you safe

Your health and safety is our highest priority. The Advocate Aurora Safe Care Promise provides peace of mind at every step of your journey with us.

Our commitment to diversity, equity and inclusion

Our diversity, equity and inclusion strategy challenges us to raise the bar on who we are, how we lead and whom we serve. We’re sharing stories to show the impact in our workplace and communities.