yt southwestern patient portal

How do I enroll a new patient to UT Southwestern?

All new patients (18 years and older) to UT Southwestern will be automatically enrolled. If you are a patient and currently not using MyChart but wish to, simple contact your provider's clinic and they will enroll you. Who do I contact if I have further questions?

Can UT Southwestern Medical Center at Dallas release my medical records?

The UT Southwestern Medical Center at Dallas has in place detailed policies and procedures regarding access to all medical records by our staff and employees and has carefully outlined the circumstances under which your medical information may be released to parties outside the organization.

How do I request a video visit at UT Southwestern?

Video Visits are an important component of Virtual Care delivery at UT Southwestern. New patients can request appointments either by telephone at 214-645-8300 or through an online form. Existing patients can use MyChart. Payments can be made online, over the phone, or by mail. Learn more about billing.

What support services does Utut southwestern offer?

UT Southwestern offers a variety of support services to help patients while they’re in our hospitals and clinics, and even after they’ve gone home; these include: Clinical research is medical research that involves people like you.

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The future of medicine in the palm of your hand

UT Southwestern’s patient care app – UTSWMyCare – helps you easily manage your health and stay connected to UTSW and your provider, all in a secure and safe environment.

Special Features Unique to the UTSWMyCare App

To make your experience with UT Southwestern even more convenient, and consistent with our reputation for innovation, we’ve added three distinguishing features to the UTSWMyCare app that are not typically found on other health system apps.

Streamlined video visits

You can use UTSWMyCare for every aspect of your video visit with a UTSW provider: Seamlessly check in for your appointment, visit with your provider, and complete follow-up scheduling if needed – all in the app. Have your visit from home, your office, or wherever you may be.

Wayfinding assistance

If your visit is in person on our campus, UTSWMyCare has a navigation feature that offers turn-by-turn visual directions from the parking garage to the front desk of your doctor’s office and back to your parking spot.

Shuttle and ride-share services

For those who prefer a ride-sharing service rather than driving to their appointment, Uber and Lyft can be accessed within the app to request a ride to any UT Southwestern location. Intra-campus shuttle routes are also displayed on the app to help you get to any other appointments while on campus.

Simple, Convenient, and Always Available

UTSWMyCare is simple to use, highly convenient, and always available. With the app, you have 24/7 access to the resources you need to manage your health – all in one place and all accessible with your smartphone.

Connected to MyChart, Too

MyChart – our electronic patient portal – is included in the UTSWMyCare app, so all the things you normally do on MyChart can be done through UTSWMyCare, too. Access your records, schedule appointments, request prescription refills, pay your bill, and more.

Patient health resources

Learn more about these common conditions and diseases, and call your doctor to discuss options for preventive care, including wellness checks and regular health screenings.

The journey to better health starts here

Our network brings together the different parts of healthcare to create a unique system. By connecting physicians, hospitals, caregivers, and patients, we have designed ways to achieve better coordination of care and better results.