www.osceolaregional.com/patient-portal

What can I do online at Osceola Medical Center?

Send and receive messages from your health-care team. View and easily pay your Osceola Medical Center bills online. Patient Portal is a secure, online health management tool that connects Osceola Medical Center and Scandia Clinic patients to portions of their electronic medical record, allowing you to view clinical information online.

What is HCA Florida Osceola hospital?

Osceola Regional Medical Center is now HCA Florida Osceola Hospital. We are a 404-bed tertiary care hospital accredited by The Joint Commission and are designated as a Level II Trauma Center. We are also a teaching hospital in collaboration with UCF College of Medicine.

What is Osceola Regional Health Center’s financial assistance policy?

Financial Assistance Policy (click here for more information) Osceola Regional Health Center treats all patients regardless of ability to pay. Let us know if you think you may have problems paying your part of your bill.

What if I can't pay my part of my Osceola Bill?

Osceola Regional Health Center treats all patients regardless of ability to pay. Let us know if you think you may have problems paying your part of your bill. Business office or billing staff can discuss payment options that may be available to you, including:

Interpretation Services

We offer free medical interpretation services between providers and patients, offering in-person, videoconference, or telephone interpreter services for over 200 languages. To take advantage of interpreter services, contact a patient services representative and we will assist you in coordinating the interpreter services you need.

Hospitalists

A hospitalist is a physician who specializes in the practice of hospital medicine and whose primary professional focus is in the general medical care of hospitalized patients. You will likely be cared for by a hospitalist should you stay with us.

Patient Rights and Responsibilities

We are dedicated to providing you with the best possible care. As part of this commitment, we want to make sure you are treated with respect and that you are given all the information you need to understand your condition and make decisions about your treatment.

Advance Directives

Issues such as the use of life-sustaining treatments and determining choices of healthcare require a great deal of discussion and careful thought. Learn how you can create advance directives to ensure your wishes are followed well before you will ever need it.

Questions About Your Bill

If you have questions about your bill, please call us at 1-800-259-1419 or email OCHBusinessOffice@avera.org. After you receive care, we will bill your insurance company, Medicare, or Medicaid on your behalf.

Understanding Your Bill

Your bill shows the charges for all of the services you receive during your stay. Charges fall into two categories:

Payments

Please make timely payments on your portion of the bill. Payment for your hospital bill is ultimately your responsibility. At the time of service or discharge, you may be asked to pay deductibles, co-payments or other self-pay amounts due. You may be asked to pay if you do not have insurance coverage for your hospital services.

Questions?

The best number to call for questions is the number on your bill. Your physician may order tests or procedures that your insurance company does not cover. In these cases, check your health plan handbook or call the telephone number on your insurance card for more information.

Price Transparency

Committed to quality care, Os ceola Regional Healt h Center is conscious to the costs for our customers and supports offering information on the price of healthcare.

Financial Assistance

Osceola Regional Health Center treats all patients regardless of ability to pay.

Our Philosophy of Care

Providing and ensuring equal access to medically necessary care is a societal obligation. We believe everyone has the right to receive this care regardless of ability to pay.

Questions About Your Bill

See more on osceolarhc.org

Understanding Your Bill

Payments

Questions?

Price Transparency

Financial Assistance